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Helpdesk - tickets management 🔄

Project Description 📰

Helpdesk is a Python application designed to help people for tickets management. This project is designed to complement Zendesk.

This project is currently under development.

Prerequisites ⚠

The project requires the following Python libraries:

  • requests

Installation Instructions

To install the necessary dependencies, run the following commands: pip install requests

Usage Instructions 💻

  1. Be sure to locate the script file using the cd command in the terminal.

  2. Run the script with terminal command :

python connectorZendeskBigQuery.py

Troubleshooting 🔨

  • Ensure required libraries is installed.
  • Verify that your Zendesk credentials are correct.
  • Verify other informations required
  • Check your internet connection if data retrieval or pushing to BigQuery fails.

Contribution 🤝

Contributions are welcome! Feel free to open an issue or submit a pull request if you have suggestions for improvement or are experiencing problems.

Contact

Robin Noiret - contact@robinnoiret.fr Project Link: click here

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A python project in order to help Tickets management

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