Make "Also send to channel" configurable

[piotrp]

Description:

Since #17416 it's difficult to follow conversations on team channels: it introduced an Also send to channel option which is always disabled and can't be permanently enabled. This should be configurable, preferably with per-channel (or just per-instance?) default.

Steps to reproduce:

1. Click Reply in Thread
2. Send message

Expected behavior:

Message is seen on team channel.

Actual behavior:

New message is difficult to see, the only thing that changes is reply counter near original message.

Server Setup Information:

• Version of Rocket.Chat Server: 3.4.2
• Operating System: Linux
• Deployment Method: -
• Number of Running Instances: -
• DB Replicaset Oplog: -
• NodeJS Version: -
• MongoDB Version: -

Client Setup Information

• Desktop App or Browser Version: Rocket.Chat.Electron 2.17.11
• Operating System: Windows

Additional context

Default behavior changed with no way to get back to old one.

Relevant logs:

-

[gabriellsh]

This already exists, on a per-user basis. Go to My Account > Preferences > Messages and enable Show thread messages in the main thread.

[danel1]

@gabriellsh Well thats one way to change it for an individual. But if the old default was false it's a pain to change for all users or even overwrite it. There really should be a way to change this globally for threads and not per user. Especially because it's a breaking change from 3.3.x to 3.4.x

[gabriellsh]

@danel1 This issue was specific on this point Default behavior changed with no way to get back to old one.. That's why I closed it. But I agree you have a point that needs discussion. Could you open an issue regarding this? Thanks!

[danel1]

@gabriellsh why not just reopen this issue? :-)

[phlbrz]

This already exists, on a per-user basis. Go to My Account > Preferences > Messages and enable Show thread messages in the main thread.

@gabriellsh @danel1

In my instance it is already enabled, but...

To get it work in 3.5.0 I had to disable, save, enable and save again, worked as expected.

Edit: I did in global configuration, as explained below:

I had to do in Administration -> Accounts -> Default User Preferences -> Show thread messages in the main thread

If enabled, then disable and save. Enable and save again.

[alexander-potemkin]

That's insane - don't forget to close preferences one pseudo-enabled + I can't walk for every (non-tech) user to disable it. Even when disabled, it still shows last messages in there. Threads logic seems to be completely broken on Rocket.Chat - guess it was rudimentary at the beginning, as the main functionality was 'Discussions' which is too big to start one.

[phlbrz]

Yeah,

Today I upgraded my instances, from 3.2.2 to 3.9.3 and same problem...
I had to do this workaround #18347 (comment)

[SufiSR]

Version 3.16.4

IMHO: I don't see a connection between the optional feature to disable/enable a view "Show thread messages in the main thread" and the checkbox "Also send to channel". I would think that the view shows me a thread including its messages or not.
The "Send to channel" Checkbox however should actually send the message to the main channel or not - which I wouldn't expect to have an impact on my view. It would always show if the user decided it must be in the channel.

Now, my challenge is the checkbox as well: For the first reply, the checkbox is always ticked. For every additional reply, it is not. So, right now, I need to tell users to always untick that checkbox for the first reply.

[Kyogre]

as a workaround for now we use this script: #20695 (comment)

[pcgeek86]

I can't find a way to enable the Also send thread message to channel behavior option on the Android mobile app. It seems you can only change it to Selected by default if you go into the Rocket Chat web interface.