New issue
Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.
By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.
Already on GitHub? Sign in to your account
[NEW][EE] Omnichannel Priorities & SLAs #27083
Commits on Oct 17, 2022
Commits on Oct 18, 2022
Commits on Oct 26, 2022
Commits on Nov 10, 2022
Commits on Nov 11, 2022
Commits on Nov 15, 2022
-
[NEW] Endpoints and model functions to reset priorities (#27237)
Co-authored-by: Kevin Aleman <kaleman960@gmail.com>
-
-
[IMPROVE] Rename priorities to SLA's (#27236)
* [IMPROVE] Changed expressions and added react hook form * [IMPROVE] Renaming Priorities to SLAs' * Chore: Adjusting typings * [IMPROVE] Replacing useEndpointData with useQuery * Chore: Deleting unnecessary file * Chore: Adjusting typings * Chore: Adjusted generic table typing * Chore: renaming priorities routes to sla * [FIX] Removing unnecessary field from endpoint * [FIX] Fixing sla form reset and fetch * Chore: Adjusted FilterByText typing * Chore: Changing import to import type Co-authored-by: Tiago Evangelista Pinto <tiago.evangelista@rocket.chat>
Commits on Nov 17, 2022
Commits on Nov 23, 2022
-
[NEW] Priorities view including list, edit and reset (#27292)
* [NEW] Priorities view including list, edit and reset * Chore: Adjusting typings
Commits on Nov 24, 2022
Commits on Nov 28, 2022
Commits on Nov 29, 2022
-
[NEW] Priority Icon component (#27362)
* [NEW] Created PriorityIcon component * Chore: Upgraded fuselage/icons package to @next * [IMPROVE] Added PriorityIcon componente to PrioritiesTable * Chore: Adding TODO * add colors from palette Co-authored-by: Martin <martin.schoeler@rocket.chat>
-
[NEW] Endpoints for room prioritizing (#27263)
* [NEW] Endpoints and model functions to reset priorities * requested changes * [NEW][EE] Endpoints for room prioritizing, * code review fixes * lint
Commits on Dec 2, 2022
-
-
[FIX]
channels.convertToTeam
endpoint doesn't work when only the `c……hannelName` param is provided (#26858) Co-authored-by: Diego Sampaio <chinello@gmail.com>
-
-
[FIX] Thread messages being included in the room history even though …
…they are not displayed (#27391)
-
Regression: Old threads not opening (#27384)
Co-authored-by: kodiakhq[bot] <49736102+kodiakhq[bot]@users.noreply.github.com>
-
-
-
i18n: Language update from LingoHub 🤖 on 2022-11-29Z (#27410)
Co-authored-by: Douglas Fabris <27704687+dougfabris@users.noreply.github.com>
-
-
-
Co-authored-by: Guilherme Gazzo <guilherme@gazzo.xyz>
-
-
-
-
Chore: bumping apps engine version (#27414)
Co-authored-by: Douglas Gubert <douglas.gubert@gmail.com>
-
[FIX] Livechat: Allow resolving external image and media blocks (#27387)
Co-authored-by: kodiakhq[bot] <49736102+kodiakhq[bot]@users.noreply.github.com>
-
-
Commits on Dec 6, 2022
Commits on Dec 8, 2022
-
[BREAK] update LivechatPriority data representation at disk, adds ind…
…ividual priority PUT (#27323) Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>
-
-
-
-
Commits on Dec 9, 2022
-
[IMPROVE] Add validation on BE to ensure that priority name is unique (…
…#27461) * [NEW] updates PUT livechat/priority/:id to take a reset parameter * refactor * type error * new type error after update * requested changes * type change * requested changes * lint * wrong parameter * small bug, thanks api e2e tests * debug print leftover * type changes and guards * requested changes * [IMPROVE] Add validation to ensure that priority name is unique * add tests * CRS: handle case insensitive names * Fix build * Changing error message to an error code * Adding error code entry in i18n file * better error handling for mongo operation failed * Remove unwanted checks Co-authored-by: cauefcr <caue.felchar@rocket.chat> Co-authored-by: Cauê Felchar <11652381+cauefcr@users.noreply.github.com>
Commits on Dec 12, 2022
Commits on Dec 13, 2022
-
[FIX] Changed remove SLA message to mention SLA instead of Priority (#…
…27517) * [FIX] Changed remove SLA message to mention SLA instead of Priority * Update apps/meteor/packages/rocketchat-i18n/i18n/pt-BR.i18n.json Co-authored-by: Filipe Marins <filipe.marins@rocket.chat> Co-authored-by: Filipe Marins <filipe.marins@rocket.chat>
-
Commits on Dec 26, 2022
-
[NEW] Sort livechat inquiries by chosen setting (#27313)
Co-authored-by: murtaza98 <murtaza.patrawala@rocket.chat> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> Co-authored-by: Kevin Aleman <kaleman960@gmail.com>
-
-
Merge branch 'feature/omnichannel-priorities' of ssh://github.com/Roc…
…ketChat/Rocket.Chat into feature/omnichannel-priorities
Commits on Jan 4, 2023
-
[FIX] Added form error validation for duplicated priority name (#27506)
* [IMPROVE] Added error prop to the StringSettingInput * [FIX] Added form error validation for duplicated priority name
Commits on Jan 12, 2023
Commits on Jan 16, 2023
Commits on Jan 17, 2023
-
[FIX] Changed sorting mechanism select option from "Service level agr…
…eement" to "SLA Policies" (#27741) * [FIX] Changed sorting mechanism option text to SLA Policies * [FIX] Changed sorting mechanism option text from Priority to Priorities
Commits on Jan 18, 2023
-
[IMPROVE] Added priority field to edit room contextual bar (#27638)
* [IMPROVE] Added priority field to edit room contextual bar * [FIX] Added scope to custom fields json fetch * [FIX] Removed cache from room and visitor info * [FIX] Fixed priority info no being displayed * [IMPROVE] Added "Unprioritized" option to priorities select * update license * Chore: Fixing endpoint types Co-authored-by: Martin Schoeler <martin.schoeler@rocket.chat> Co-authored-by: Diego Sampaio <chinello@gmail.com>
Commits on Jan 30, 2023
-
[IMPROVE] Added priority sorting and visual indicator on the sidebar (#…
…27692) * [IMPROVE] Added priority field to edit room contextual bar * [FIX] Added scope to custom fields json fetch * [FIX] Removed cache from room and visitor info * [FIX] Fixed priority info no being displayed * [IMPROVE] Added "Unprioritized" option to priorities select * update license * Chore: Fixing endpoint types * [FIX] Setting priority as not specified when removed from livechat rooms * [FIX] Removed check to allow removing priority through room.saveInfo * [IMPROVE] Added priority sorting to subscriptions * [IMPROVE] Adjusted priority related queries * Chore: Adjusting room api test * [FIX] Priorities not properly updating on the sidebar * [IMPROVE] SLA Policies query adjustments * [FIX] Added missing priorityWeight to mergeSubscriptionsAndRooms * minor fix: Remove deprecated prop "estimatedServiceTimeAt" * Format issue * another attempt to fix lint * fix typechecks * Add missing SLA prop to subscriptions * missing watcher on SLA prop * Revert to standard logic of sorting by "LM" on chats in progress --------- Co-authored-by: Martin Schoeler <martin.schoeler@rocket.chat> Co-authored-by: Diego Sampaio <chinello@gmail.com> Co-authored-by: Murtaza Patrawala <murtaza98.personal@gmail.com> Co-authored-by: murtaza98 <murtaza.patrawala@rocket.chat>
-
-
-
-
Commits on Jan 31, 2023
Commits on Feb 1, 2023
Commits on Feb 3, 2023
Commits on Feb 7, 2023
-
-
-
Chore: Implemented e2e tests for priorities (#27788)
* [IMPROVE] Added name prop to StringSettingInput component * [IMPROVE] Minor improvements to priority page * Chore: Implemented e2e tests for priorities * Chore: Tests should run only on EE
-
[NEW] Added priorities sidebar menu (#27895)
* [NEW] Added priorities sidebar menu * Chore: Removing unnecessary 'as const' * Chore: Improving sidebar menu visibility check for omnichannel queue
Commits on Feb 9, 2023
Commits on Feb 10, 2023
-
-
-
Merge branch 'feature/omnichannel-priorities' into new/omnichannel-co…
…ntext-priorities
-
-
Merge branch 'feature/omnichannel-priorities' into new/omnichannel-co…
…ntext-priorities
-
[FIX] Migration for priorities (#27988)
Co-authored-by: murtaza98 <murtaza.patrawala@rocket.chat> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com>
-
-
Merge branch 'feature/omnichannel-priorities' into new/omnichannel-co…
…ntext-priorities
-
[FIX] Adjusted priority icon positioning and added spacing (#27910)
Co-authored-by: Kevin Aleman <kaleman960@gmail.com>
-
-
Merge branch 'feature/omnichannel-priorities' into new/omnichannel-co…
…ntext-priorities
-
[NEW] Added priorities fetch to Omnichannel context (#27888)
* [NEW] Added priorities fetch to Omnichannel context * [IMPROVE] Adding staleTime config to priorities fetch * Chore: Replaced usePrioritiesData with useOmnichannelPriorities * [IMPROVE] Added enabled prop to priorities data * [IMPROVE] Added unprioritized and tooltip to PriorityIcon * [FIX] Adjusting all conditional queries to use isInitialLoading instead of isLoading * [IMPROVE] Added PriorityIcon to PrioritiesSelect (#27894) * [NEW] Add new priority column to current chats table (#27893) * [FIX] Invalidates rooms.info query using room data stream * [NEW] Added priorities sidebar menu (#27895) * [NEW] Added priorities sidebar menu * Chore: Removing unnecessary 'as const' * Chore: Improving sidebar menu visibility check for omnichannel queue * [IMPROVE] Changed RoomMenu maxHeight to accommodate priorities (#27983) * [IMPROVE] Invalidates priorities query after a priorities change * [FIX] Migration for priorities (#27988) Co-authored-by: murtaza98 <murtaza.patrawala@rocket.chat> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> * [FIX] Changed from useMutableCallback to useCallback * [FIX] Changed from useMutableCallback to useCallback --------- Co-authored-by: Kevin Aleman <kaleman960@gmail.com> Co-authored-by: Murtaza Patrawala <34130764+murtaza98@users.noreply.github.com> Co-authored-by: murtaza98 <murtaza.patrawala@rocket.chat>
Commits on Feb 11, 2023
-
Merge branch 'feature/omnichannel-priorities' of github.com:RocketCha…
…t/Rocket.Chat into feature/omnichannel-priorities
-
Commits on Feb 13, 2023
Commits on Feb 14, 2023
-
-
-
-
-
-
Merge branch 'feature/omnichannel-priorities' of github.com:RocketCha…
…t/Rocket.Chat into feature/omnichannel-priorities
-
-
Merge branch 'feature/omnichannel-priorities' of github.com:RocketCha…
…t/Rocket.Chat into feature/omnichannel-priorities
-
-
-
-
-