Maintenance and Support

Maintenance describes the planned and scheduled work which is necessary to keep a product running and secure. Support, on the other hand, is an ad-hoc, on-request effort to fix a specific problem in a product.

SapMachine updates will be available at no-costs for the full maintenance period. SAP also offers professional support to all SAP customers who use SapMachine in the context of SAP supported products.

OpenJDK provides a new feature release every six months, and a maintenance/security update based upon each active release every three months. We will follow this schedule for publishing binary releases from SapMachine to ensure you get the latest, most secure builds.

In addition, every two years one feature release will be designated as Long Term Supported (LTS) release. We will support LTS releases for at least four years. This assurance will allow you to stay on a well-defined code stream, and give you time to migrate to the next, new, stable, LTS release when it becomes available.

The following table lists the lifecycle dates of the current and some upcoming SapMachine releases:

Release	General Availability	End of Life
SapMachine 11 (LTS)	09/2018	09/2023 new: extended until 12/2024
SapMachine 17 (LTS)	09/2021	09/2026
SapMachine 21 (LTS)	09/2023	09/2028
SapMachine 22	03/2024	09/2024
...	...	...

SapMachine supports the following platforms: linux musl(alpine), linux arm64, linux ppc64le, linux x64, windows x64, macOS x64, macOS arm64.

This table contains an overview of releases that are out of support:

Release	General Availability	End of Life
SapMachine 12	03/2019	09/2019
SapMachine 13	09/2019	03/2020
SapMachine 14	03/2020	09/2020
SapMachine 15	09/2020	03/2021
SapMachine 16	03/2021	09/2021
SapMachine 18	03/2022	09/2022
SapMachine 19	09/2022	03/2023
SapMachine 20	03/2023	09/2023

Up to SapMachine 16 and SapMachine 11.0.12 (released 7/2021) linux ppc64 be (big endian) was supported.