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Emails created with personal Communication Templates can't be viewed or approved #3106

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Tschrock opened this issue Jul 5, 2018 · 0 comments
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Status: Available The core team has made this available for the community to fix. (was: Status: Available) Status: Confirmed It's clear what the subject of the issue is about, and what the resolution should be. Topic: Communications Related to Rock Communications: Email, SMS, MMS, Push Notifications, etc. Type: Bug Confirmed bugs or reports that are very likely to be bugs.
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@Tschrock
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Tschrock commented Jul 5, 2018

Prerequisites

Description

When a person creates a personal Communication Template (Account Menu -> My Settings -> Communication Templates), it's default permissions only allow the creator to view, edit, and administrate it. This means no one else (including admins) can see them or any communications created with them, which also makes it impossible to use the Communications approval process for those communications.

Steps to Reproduce

  1. Someone on Staff creates a personal email template and uses it to submit a new email.

Expected behavior:

Admins can see the template, and emails created with it show up in the communication history and can be approved.

Actual behavior:

The template and email are hidden from Admins, and Approvers can't see the email to approve it.

Versions

  • Rock Version: 7.4, prealpha
  • Client Culture Setting: en-US
@Tschrock Tschrock added Type: Bug Confirmed bugs or reports that are very likely to be bugs. Status: Confirmed It's clear what the subject of the issue is about, and what the resolution should be. Topic: Communications Related to Rock Communications: Email, SMS, MMS, Push Notifications, etc. labels Jul 5, 2018
@Tschrock Tschrock changed the title Personal Communication Templates can't be viewed by Comm Admins/Rock Admins Emails created with personal Communication Templates can't be viewed or approved Jul 5, 2018
@jonedmiston jonedmiston added this to the v8.2 milestone Jul 5, 2018
@jonedmiston jonedmiston added the Status: Available The core team has made this available for the community to fix. (was: Status: Available) label Jul 5, 2018
@jonedmiston jonedmiston added the Status: Confirmed It's clear what the subject of the issue is about, and what the resolution should be. label Aug 3, 2018
@nairdo nairdo modified the milestones: v8.2, v8.3 Aug 30, 2018
@crayzd92 crayzd92 modified the milestones: v8.3, v8 Mar 3, 2022
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Labels
Status: Available The core team has made this available for the community to fix. (was: Status: Available) Status: Confirmed It's clear what the subject of the issue is about, and what the resolution should be. Topic: Communications Related to Rock Communications: Email, SMS, MMS, Push Notifications, etc. Type: Bug Confirmed bugs or reports that are very likely to be bugs.
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