Media Player Lava Shortcode Causes Video to Freeze Randomly

[frogydiak]

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The Lava shortcode for Media Player is working perfectly fine but the issue is it freezes the video randomly in a timeline while playing and it doesn't continue playing even refreshing the page. Infact, after refreshing the page, it will freeze in the same timeline where it originally freeze. I am also seeing this issue while watching videos in RockU. Also, freezing does not happen to just 1 video, it does happen to all video that I tried to watch.FYI, I only tested this with Vimeo media only and watching the video directly from Vimeo does not freeze.## Expected Behavior
The video should play without freezing.## Actual Behavior
Video is freezing randomly.## Steps to Reproduce

• I purchased Triumph Tech Vimeo Media sync
• Configure Media and syncing with Vimeo does not have any issue
• Use Media Player lava short code to show vimeo media using the generated id in the media block.
• Play the media

Rock Version

14.2## Client Culture Setting
en-US

[frogydiak]

Update:
I just found out that the freezes are happening only with Mac. I tried 2 Mac computers with different OS versions, 1 is with the latest OS X Ventura and the other is Mojave. Both using Chrome with the latest version and Microsoft Edge and both will freeze in the same timeline. But also, both OS X versions and in Safari and Firefox, it will freeze in the same timeline for a second but will continue playing.

I just happened to assemble a new PC with Windows 11 and just thought of playing the same video with Microsoft Edge, to my surprise, it was playing smoothly, no freezes. So, I tried it with Google Chrome and Firefox, and all 3 browsers are not playing the video smoothly. So, I guess this issue is with Media Player Lava short code is with Mac?

I forgot to mention, yes, I did clear the browser cache and I set it to all times and deleted everything.

[timlem]

We are seeing this happen on iPhones as well.

[timlem]

Here's a video screenshot of it happening on the community page: https://share.cleanshot.com/yqRhf2bd

[austinspooner]

This issue is the same one: #5419 (comment)

[cabal95]

I believe this has already been fixed when #5445 was fixed (which I think is the issue @austinspooner intended to link to). I tested with a couple videos on the Spark site (sourced from YouTube), including the video @timlem showed in his screen cap, and none of them are experiencing any issues now on either Mac or iOS.