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problems with data update #3321

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nicopop75 opened this issue Jul 9, 2023 · 11 comments
Closed

problems with data update #3321

nicopop75 opened this issue Jul 9, 2023 · 11 comments
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@nicopop75
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Hello, I would like to report that with the new version 23.2 I can no longer download the updated data of comets, meteor showers, pulsars and quasars.
The download only works with satellites and Van Buitenen comets, but not with MPC files.
Once the update has been launched, I allow up to half an hour to pass, but the progress bar remains stationary at zero.

Also in the surveys function I can download the deep sky data but not the solar system data.

I am using a Windows 8.1 PC with an Intel 3.6 gh processor.
I enclose the config.ini and last run log files

Has the update procedure changed ? Has anyone else experienced these problems ? Or are there problems on the sites ?

Thank you for your attention.

log.txt
comet update from MPC 2
comet update from MPC
Deep sky surveys
exoplantes update
meteor showers update
Quasars update
Solar system surveys

@alex-w
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alex-w commented Jul 9, 2023

Please show listing files from C:\Program Files\Stellarium\

@alex-w alex-w added this to Needs triage in OS: Windows via automation Jul 9, 2023
@nicopop75
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here attached you will find the list of files contained in the c/programs/stellarium folder and also the c/programs/stellarium/data folder

PROGRAM STELLARIUM FILES 1
PROGRAM STELLARIUM FILES 2
PROGRAM STELLARIUM FILES 3
PROGRAMS STELLARIUM DATA FILES

@10110111
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10110111 commented Jul 9, 2023

The log contains the following suspicious lines:

qt.network.ssl: QSslSocket::connectToHostEncrypted: TLS initialization failed
[Exoplanets] Download error: While trying to access "https://www.stellarium.org/json/exoplanets.json" the following error occurred: "TLS initialization failed"
[Exoplanets] Already updating...  will not start again until current update is complete.
[Exoplanets] Already updating...  will not start again until current update is complete.
[Exoplanets] Already updating...  will not start again until current update is complete.

Not sure why TLS initialization could fail.

On my Ubuntu 20.04 machine Exoplanets update successfully, but Satellites emit another error:

[Satellites] FAILED to download "http://www.celestrak.org/NORAD/elements/iridium.txt" Error: "Error transferring http://www.celestrak.org/NORAD/elements/iridium.txt - server replied: Not Found"
[Satellites] FAILED to download "https://www.prismnet.com/~mmccants/tles/classfd.zip" Error: "Error transferring https://www.prismnet.com/~mmccants/tles/classfd.zip - server replied: Not Found"
[Satellites] FAILED to download "http://www.celestrak.org/NORAD/elements/gorizont.txt" Error: "Error transferring http://www.celestrak.org/NORAD/elements/gorizont.txt - server replied: Not Found"
[Satellites] FAILED to download "http://www.celestrak.org/NORAD/elements/raduga.txt" Error: "Error transferring http://www.celestrak.org/NORAD/elements/raduga.txt - server replied: Not Found"
[Satellites] FAILED to download "http://www.celestrak.org/NORAD/elements/molniya.txt" Error: "Error transferring http://www.celestrak.org/NORAD/elements/molniya.txt - server replied: Not Found"

@10110111
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10110111 commented Jul 9, 2023

Also, the log has a strange chain of 176 zero characters in this part:

LandscapeMgr: Clearing cache of 0 landscapes totalling about  0 MB.
<176 times '\0'>[Exoplanets] Already updating...  will not start again until current update is complete.

In hex form:

00000000: 4c 61 6e 64 73 63 61 70 65 4d 67 72 3a 20 43 6c  LandscapeMgr: Cl
00000010: 65 61 72 69 6e 67 20 63 61 63 68 65 20 6f 66 20  earing cache of 
00000020: 30 20 6c 61 6e 64 73 63 61 70 65 73 20 74 6f 74  0 landscapes tot
00000030: 61 6c 6c 69 6e 67 20 61 62 6f 75 74 20 20 30 20  alling about  0 
00000040: 4d 42 2e 0d 0a 00 00 00 00 00 00 00 00 00 00 00  MB..............
00000050: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00000060: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00000070: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00000080: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
00000090: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
000000a0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
000000b0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
000000c0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
000000d0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
000000e0: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00  ................
000000f0: 00 00 00 00 00 5b 45 78 6f 70 6c 61 6e 65 74 73  .....[Exoplanets
00000100: 5d 20 41 6c 72 65 61 64 79 20 75 70 64 61 74 69  ] Already updati
00000110: 6e 67 2e 2e 2e 20 20 77 69 6c 6c 20 6e 6f 74 20  ng...  will not 
00000120: 73 74 61 72 74 20 61 67 61 69 6e 20 75 6e 74 69  start again unti
00000130: 6c 20 63 75 72 72 65 6e 74 20 75 70 64 61 74 65  l current update
00000140: 20 69 73 20 63 6f 6d 70 6c 65 74 65 2e 0d 0a      is complete...

This may hint at memory corruption.

@alex-w
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alex-w commented Jul 9, 2023

Not sure why TLS initialization could fail.

OpenSSL 3 can be too new for Windows 8.

@alex-w
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alex-w commented Jul 9, 2023

On my Ubuntu 20.04 machine Exoplanets update successfully, but Satellites emit another error

celestrak.org is outdated now… please reset the default list of TLE sources

@alex-w
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alex-w commented Jul 10, 2023

Please replace libssl-3-x64.dll and libcrypto-3-x64.dll files by files from attached archive and try update the data again

OpenSSL.zip

@nicopop75
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Great! It's working now.
Thank you very much
What was the problem?

@alex-w alex-w self-assigned this Jul 10, 2023
@alex-w alex-w added this to the 23.3 milestone Jul 10, 2023
@alex-w alex-w moved this from Needs triage to In progress in OS: Windows Jul 10, 2023
@alex-w alex-w added the infrastructure Infrastructure related issues label Jul 10, 2023
@gzotti
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gzotti commented Jul 10, 2023

Running an obsolete OS like Windows 8.* is a problem...

alex-w added a commit that referenced this issue Jul 11, 2023
@alex-w alex-w closed this as completed Jul 11, 2023
OS: Windows automation moved this from In progress to Done Jul 11, 2023
@alex-w alex-w added the state: published The fix has been published for testing in weekly binary package label Jul 15, 2023
@github-actions
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Hello @nicopop75!

Please check the fresh version (development snapshot) of Stellarium:
https://github.com/Stellarium/stellarium-data/releases/tag/weekly-snapshot

@alex-w alex-w removed the state: published The fix has been published for testing in weekly binary package label Sep 26, 2023
@github-actions
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Hello @nicopop75!

Please check the latest stable version of Stellarium:
https://github.com/Stellarium/stellarium/releases/latest

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