Suggestion: Marge cases on the oldest and close the newest as duplicated

[mgabriel-silva]

I don't know about the other users, but for my organization is very common to find duplicates and merge cases.
Creating a new one every time is:

• taking away the accomplishment of the first one to treat that case, because the merged case owner is the one who merged, not the first to report it
• unproductive for other reports and sistems that have case numbers
• not inheriting custom fields from the original cases (this could be another issue by itself)
• closing both as duplicates, when I believe only the second is a duplicate (generating questionable duplicate count)
• when merging more than two cases, generating lots and confusing merged cases

Is there a reason not to just merge using the first case and adding the additional information?

[rriclet]

#1264

[nadouani]

This is part of the new case merge feature in 4.1