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showPrompt() not working, no error being logged #60

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bdrelling opened this issue Jun 3, 2016 · 1 comment
Open

showPrompt() not working, no error being logged #60

bdrelling opened this issue Jun 3, 2016 · 1 comment

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@bdrelling
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We're setting up Armchair in our app using the very simple 1-step process. Our App ID is 100% correct, I've tried filling out additional fields, and I've tried setting debugEnabled(true) as well.

Calling showPrompt() provokes no response. onWillPresentModalView and shouldPromptClosure are both not firing either.

We have no way of seeing what error is being thrown or what is going on. We'd really love to use your SDK and we're trying to release ASAP, but if we can't figure this out we might need to turn to another product in the meantime until we can get this sorted.

@coneybeare
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What are the settings you are using to setup Armchair? Have you turned on debug mode or tried stepping through the code to see at what point the logic is skipping the rating screen? Start by placing a breakpoint here and stepping through

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