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[ADMIN] Make these T&C required (Stores > Settings > Configuration > Sales > Checkout > Checkout Options > Enable Terms and Conditions)
[FRONTEND] Select PayPal as a payment method
[FRONTEND] Click on the "PayPal" yellow button that opens the PayPal dialog that allows the customer to pay
Expected behavior
PayPal's website is loaded and the customer can finalize the order.
Actual behavior
PayPal's website dialog is opened but the loader never ends.
If the customer closes the dialog, checks the T&C checkbox and click again on the PayPal yellow button, nothing happens, he is forced to reload the page and restart the checkout process.
Magento version
2.4.5-p1
Plugin version
9.5.1
Desktop (please complete the following information):
OS: Ubuntu 22.04
Browser Chrome
Version 124.0.6367.201 (Official Build) (64-bit)
Additional context
Tried disabling every other module and going back to the Magento_Blank theme, didn't change anything.
If the T&C are checked, the PayPal dialog loads correctly and the order can be placed.
Here's a video of the bug:
Adyen-PayPal-Bug.mp4
The text was updated successfully, but these errors were encountered:
Thank you for reporting this issue. There was already a similar issue reported for GooglePay and ApplePay here. Altho the behaviour is different, we believe the underlying reason is the same for both issues. I am updating the internal ticket we created to investigate the issue with the additional information you reported.
I will be closing the ticket as of now. For the progress, you can track the original reported issue.
Describe the bug
Paypal's popup loads indefinitely when the terms and conditions are required but not checked by the customer.
To Reproduce
Expected behavior
PayPal's website is loaded and the customer can finalize the order.
Actual behavior
Magento version
2.4.5-p1
Plugin version
9.5.1
Desktop (please complete the following information):
Additional context
Tried disabling every other module and going back to the Magento_Blank theme, didn't change anything.
If the T&C are checked, the PayPal dialog loads correctly and the order can be placed.
Here's a video of the bug:
Adyen-PayPal-Bug.mp4
The text was updated successfully, but these errors were encountered: