Problem with plugin on OJS 3.3.0.5

[devsoper]

Greetings,

My academic library services consortium recently installed the Disqus plugin on OJS 3.3.0.5, but I am having trouble getting it to function properly.

Here is a screenshot of my Disqus account settings:

And here is a screenshot of the plugin settings in OJS:

I believe that I have configured the settings in Disqus and the OJS plugin correctly, yet the Discus commenting embed is not appearing on the abstract page of the test site I am using:

Any advice or guidance you can provide would be much appreciated!

Best,
Devin

[ajnyga]

What theme are you using?

(long time since I've updated this, our journals do not use it at all so it has seen little attention. I notice that the locale files are still in the old xml format instead of po and that's why you are using those weird hashtags)

[Sjackson0]

Hello @ajnyga the theme is Health Sciences theme.

[ajnyga]

The below screenshot is from 3.3.1 stable and the current Disqus plugin master branch. I am not sure why it does not work for you. Did you try it with the Default theme? Do you have some other plugins enabled that are maybe failing and preventing Disqus from loading? Namely other plugins that use this hooks for embedding data to the template: https://github.com/ajnyga/disqus/blob/master/DisqusPlugin.inc.php#L35

[Sjackson0]

@ajnyga I tried with the default theme and it didn't work, this journal shouldn't have any plugins that could be interfering with it working. We are on 3.3.0.5

[mijzinga]

Dear @ajnyga, I have tried it as well on OMP 3.3, with a default theme, but it is not working as well.
@Sjackson0 did you get it to work?