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Submitting Bugs and Suggestions

Tyler Jewell edited this page Jul 17, 2016 · 2 revisions

We track support tickets, issues and feature requests using the GitHub issue tracker for the /eclipse/che repository.

Before Submitting an Issue

Check that our issue database doesn't already include that problem or suggestion before submitting an issue. If you find a match, you can use the "subscribe" button to get notified on updates. Do not leave random "+1" or "I have this too" comments, as they only clutter the discussion, and don't help resolving it. However, if you have ways to reproduce the issue or have additional information that may help resolving the issue, please leave a comment.

Writing Great Issues and Suggestions

Please file a single issue per problem and feature request. Do not file combo issues.

The more information you can provide, the more likley someone will be successful reproducing the issue and finding a fix. Therefore:

  • Provide reproducibule steps, what the result of the steps was, and what you would have expected.
  • A detailed description of the behavior that you expect.
  • Animated GIFs are a tremendous help.
  • Version information of Eclipse Che and Docker.
  • Error outputs that may exist in your browser console.

Do not feel bad if we cannot reproduce the issue and ask for more information.

Finally, this is our issue tracking workflow that describes what happens once you submit an issue.

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