The purpose of this document is to provide a detailed specification for the development of FreightCentralized, an all-in-one B2B Freight Exchange SaaS platform. The SRS outlines the functional and non-functional requirements, design constraints, and user interactions.
FreightCentralized aims to revolutionize the freight exchange process by connecting shippers, carriers, freight forwarders, and logistics companies in a centralized digital environment. The platform will facilitate freight listing, smart matching, real-time tracking, contract management, and analytics.
- SaaS: Software-as-a-Service
- B2B: Business-to-Business
- KYC: Know Your Customer
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FreightCentralized will act as a standalone web application accessible via web browsers and mobile devices. It will interface with external GPS and IoT systems for real-time shipment tracking and integrate with secure payment gateways for seamless financial transactions.
FreightCentralized, the B2B Freight Exchange SaaS platform, will encompass the following key features:
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User Registration and Profile Management:
- Businesses can sign up and create profiles detailing their freight requirements or services offered.
- KYC (Know Your Customer) verification for enhanced security and trust among users.
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Freight Listing and Search:
- Shippers can list their freight requirements, specifying origin, destination, cargo type, weight, and other relevant details.
- Carriers and logistics companies can search and browse available freight listings based on their capabilities and routes.
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Smart Matching Algorithm:
- FreightCentralized incorporates a sophisticated matching algorithm that connects shippers with the most suitable carriers or freight forwarders based on location, capacity, and past performance.
- Users receive real-time notifications when potential matches are found.
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Real-time Tracking and Visibility:
- Integration with GPS and IoT devices allows users to track the status and location of shipments in real-time.
- Shippers and consignees can access shipment visibility throughout the transportation process.
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Transparent Bidding and Pricing:
- Carriers can submit bids to shippers for listed freight, and shippers can compare bids based on pricing, delivery time, and carrier reputation.
- Transparent pricing helps foster fair competition and ensures competitive rates.
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Contract and Document Management:
- FreightCentralized enables users to generate and manage digital contracts for each transaction.
- The platform allows for secure document sharing, including bills of lading, invoices, and customs documents.
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Analytics and Insights:
- Advanced analytics provide users with valuable insights into supply chain performance, cost efficiency, and carrier performance.
- Data-driven decision-making helps businesses optimize their logistics operations.
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Payment and Invoicing:
- Secure and seamless payment gateways enable hassle-free transactions between shippers and carriers.
- Automated invoicing and billing reduce administrative burden and ensure timely payments.
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Customer Support and Ratings:
- FreightCentralized offers a responsive customer support system to address user queries and issues promptly.
- Users can rate and review their experience with each other, promoting transparency and accountability.
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Scalability and Security:
- The platform is built to handle a large user base and can scale as the user demand grows.
- Strong data encryption and security protocols safeguard sensitive information.
These features collectively make FreightCentralized a comprehensive and efficient solution, centralizing the freight exchange process and fostering collaboration among B2B parties involved in freight transportation and logistics.
FreightCentralized will have the following user classes:
- Shippers: Businesses looking to ship their goods and list freight requirements.
- Carriers: Transportation companies and freight carriers interested in finding freight to transport.
- Freight Forwarders: Companies specializing in arranging transportation and handling logistics for shippers.
- Logistics Companies: Businesses providing comprehensive logistics services.
FreightCentralized will operate on modern web browsers (e.g., Chrome, Firefox, Safari) and support mobile devices running iOS and Android.
- Users can create accounts and manage their profiles with relevant business information.
- KYC verification will be implemented to ensure authenticity.
- The system shall allow user registration with email or social media accounts.
- Users shall have the ability to update and maintain their profiles.
- Shippers can list their freight requirements, and carriers/freight forwarders can search for available freight based on specific criteria.
- Shippers shall be able to create and publish freight listings with details such as origin, destination, cargo type, and weight.
- Carriers and freight forwarders shall be able to search for freight based on location, cargo type, and other relevant filters.
- FreightCentralized will use an intelligent algorithm to match shippers with the most suitable carriers based on various parameters.
- The system shall process freight listings and carrier profiles to identify potential matches.
- Users shall receive real-time notifications for matching freight and carriers.
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- The system shall handle a minimum of 1000 simultaneous users.
- Response time for search queries should be within 2 seconds.
- User data, including personal and financial information, shall be encrypted and stored securely.
- Secure login and authentication mechanisms shall be implemented.
- Users have access to a stable internet connection.
- GPS and IoT devices will be available for real-time tracking.
- The platform will rely on third-party payment gateways for financial transactions.