Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Some users can't post messages #246

Closed
do606 opened this issue Apr 6, 2021 · 11 comments · Fixed by #247 or #248
Closed

Some users can't post messages #246

do606 opened this issue Apr 6, 2021 · 11 comments · Fixed by #247 or #248

Comments

@do606
Copy link

do606 commented Apr 6, 2021

Multiple users logged anonymously, some of them can't post messages in various sessions in a row.

@antoinejaussoin
Copy link
Owner

Do you have any error message coming up by any chance?

@do606
Copy link
Author

do606 commented Apr 6, 2021

Unfortunately no, but this problem is lasting for more than a month already. After the input is provided, enter doesn't fire any action (or error). The message stays in input. It occurs in Chrome, Edge and Firefox. Clearing cookies didn't help nor anonymous login on different machine.

@antoinejaussoin
Copy link
Owner

Do you know how to open the Developer Tools in Chrome? I would be curious to see if there is any error on the console?

@antoinejaussoin
Copy link
Owner

Also, when you come back to the home page, do you have a "free allowance reached" message like so?

My_Retrospective_-_Retrospected

@do606
Copy link
Author

do606 commented Apr 6, 2021

there is no error and on homepage I have only Welcome,... and previous Retrospectives. It's the same for 'older' user as for new one

@antoinejaussoin
Copy link
Owner

This is going to be difficult to debug unless I can see the issue with my own eyes. Would you be happy to spend 15 minutes sharing your screen in the following days?
I will be very happy to offer you a lifetime Retrospected Pro subscription for free, for the help provided.

@do606
Copy link
Author

do606 commented Apr 6, 2021

Yes I can share my screen, I know it's hard to identify issue when there's nothing I can give you apart of the fact that something appears to not work as intended.

@antoinejaussoin
Copy link
Owner

Which time-zone are you in? I'm in London

@do606
Copy link
Author

do606 commented Apr 6, 2021

CET, what is your preferred way of communication?

@antoinejaussoin
Copy link
Owner

antoinejaussoin commented Apr 6, 2021

Google Meet? You can reach me at (redacted) by email so we can schedule this :) thanks a lot for the help

@antoinejaussoin antoinejaussoin linked a pull request Apr 6, 2021 that will close this issue
@antoinejaussoin antoinejaussoin linked a pull request Apr 7, 2021 that will close this issue
@antoinejaussoin
Copy link
Owner

Thanks again @do606 for the time spent on the call, this was extremely helpful.
I've added support for Numeric Enter, and will release that this weekend (I usually don't release mid-week to prevent unnecessary downtime).

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
2 participants