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Cannot open with windows (7zip/winzip) password protected archive keka (macos) #1199

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4kokoano opened this issue Dec 30, 2022 · 3 comments
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@4kokoano
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Hello
im unable to open a password protected archive created with keka (7z or zip) on windows system with 7zip or winzip or windows sel exctractor: it says password is wrong

its working with a password protected file created with 7zip (windows system) and opened with keka or finder

using terminal command zip -e , resulting in having blank password and archived is not protected ( again in windows system , working fine in macos bigsur)

pc1 : macos bigsur jap
pc2 : windows 7

help would be much appreciate

Thanks

@aonez
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aonez commented Dec 30, 2022

Can you share the file and/or the password used for the compression?

Here or send it to info@keka.io

@aonez aonez self-assigned this Dec 30, 2022
@aonez aonez added this to the Look at milestone Dec 30, 2022
@4kokoano
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it worked once then tried with other archive and failed to open cause bad password (same password , mp3 or pdf or jpg)
Desert.jpg.zip
password : Dnb88#Y6Gvap24&

@aonez aonez modified the milestones: Look at, Random bag Dec 31, 2022
@aonez
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aonez commented Dec 31, 2022

No issues on my end. Maybe you're mistyping some of the symbols on Windows? For example I'm using a Virtual Machine and the keys I have to press to type # and & are different. Also the input method selected in Windows (US, ES, etc) can affect.

640

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