[BUG] "Error sending data to Hbo Go"

[vanfanel]

Are you running the latest version?
Yes

Describe the bug
When opening the pluging, the messages "Error sendig data to Hbo Go" and "Error getting data from Hbo Go" appear, and there's no way to search or play any content.
It was working a week ago,

To Reproduce
Steps to reproduce the behaviour:
1.Try to open the plugin
2. See error

Expected behaviour
The plugin should be able to contact the servers and let the user search and play content, just as before.

Debug log

kodi.log

Operating System

• [X ] Linux (x86/x64)
• OSX (x86/x64)
• Windows (x86/x64)
• [ X] Linux (ARM)
• [ X] Android

Additional informatin on the environment

On both Linux(ARM) and Android, I am using KODI on LibreeElec 10.0.0 (Matrix)

[arvvoid]

Hello @vanfanel, unfortunately i can't recreate this issue all is fine on my side. Is a connectivity problem of some kind. Are you using any kind of vpn or proxy that might be blocked by hbo? or connection from an unsupported region for your account?

The log is incomplete unfortunately, please enable debug mode in the add-on as well not only in Kodi ad please post a new log so I'm able to understand the problem.
Instructions here: https://github.com/arvvoid/plugin.video.hbogoeu/wiki/Debug-log

PS sorry for the long wait but i'm swamped with work and other stuff at the moment so have limited time available

[arvvoid]

Stalled

[fgr1986]

Hi, @arvvoid
I am seeing this error. Could you please tell me what logs shall I provide?

This appears with the default kobi.log file, just after installing Hbo Go, trying to login to the user account:

2022-01-11 20:59:49.813 T:11418    INFO <general>: CAddonMgr::FindAddon: plugin.video.hbogoeu v2.7.8+matrix.1 installed
2022-01-11 20:59:50.119 T:976   WARNING <general>: CGUIMediaWindow::OnMessage - updating in progress
2022-01-11 20:59:55.516 T:976     ERROR <general>: Control 55 in window 10025 has been asked to focus, but it can't
2022-01-11 20:59:55.612 T:11511    INFO <general>: initializing python engine.
2022-01-11 20:59:56.130 T:11511 WARNING <general>: [script.module.inputstreamhelper] Widevine update check was made on 2021-12-31 20:55
2022-01-11 20:59:56.820 T:11418   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/cz/flat/64.png
2022-01-11 20:59:56.832 T:11417   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/hr/flat/64.png
2022-01-11 20:59:57.235 T:11416   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/bg/flat/64.png
2022-01-11 20:59:57.245 T:11419   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/ba/flat/64.png
2022-01-11 20:59:57.809 T:11416   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/si/flat/64.png
2022-01-11 20:59:57.818 T:11419   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/sk/flat/64.png
2022-01-11 20:59:58.078 T:11419   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/se/flat/64.png
2022-01-11 20:59:58.249 T:11418   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/ro/flat/64.png
2022-01-11 20:59:58.388 T:11417   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/rs/flat/64.png
2022-01-11 20:59:58.484 T:11416   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/se/flat/64.png
2022-01-11 20:59:59.003 T:11419   ERROR <general>: CCurlFile::Stat - Failed: HTTP response code said error(22) for https://www.countryflags.io/si/flat/64.png
2022-01-11 21:05:53.501 T:983      INFO <general>: CActiveAESink::OpenSink - initialize sink
2022-01-11 21:05:53.501 T:983      INFO <general>: CAESinkALSA::Initialize - Attempting to open device "hdmi:CARD=vc4hdmi0,DEV=0"
2022-01-11 21:05:53.510 T:983      INFO <general>: CAESinkALSA::Initialize - Opened device "hdmi:CARD=vc4hdmi0,DEV=0,AES0=0x04,AES1=0x82,AES2=0x00,AES3=0x00"
2022-01-11 21:05:53.511 T:983      INFO <general>: CAESinkALSA::InitializeHW - Your hardware does not support AE_FMT_FLOAT, trying other formats
2022-01-11 21:05:53.511 T:983      INFO <general>: CAESinkALSA::InitializeHW - Using data format AE_FMT_S24NE3
2022-01-11 21:05:57.567 T:11511    INFO <general>: CPythonInvoker(36, /storage/.kodi/addons/plugin.video.hbogoeu/main.py): script aborted
2022-01-11 21:05:57.690 T:11511    INFO <general>: Python interpreter stopped
2022-01-11 21:05:57.708 T:11510   ERROR <general>: GetDirectory - Error getting plugin://plugin.video.hbogoeu/
2022-01-11 21:05:57.734 T:976     ERROR <general>: CGUIMediaWindow::GetDirectory(plugin://plugin.video.hbogoeu/) failed

Thanks