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Unable to auto update on OS X 10.10.3 #7833

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jeffw-wherethebitsroam opened this issue Jul 10, 2015 · 10 comments
Closed

Unable to auto update on OS X 10.10.3 #7833

jeffw-wherethebitsroam opened this issue Jul 10, 2015 · 10 comments
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installer mac Issues that occur on macOS but not on other platforms. more-information-needed needs-reproduction

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@jeffw-wherethebitsroam
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Trying to upgrade from 1.0.0 to 1.0.2.

10/07/15 16:27:14,748 Atom[23703]: App load time: 675ms
10/07/15 16:27:51,981 Atom[23703]: Download completed to: file:///Users/jeffwilliams/Library/Application%20Support/com.github.atom.ShipIt/update.BVNKFkF/download

I choose "Restart and Install Update".

Atom closes and never restarts. When I restart manually it is still version 1.0.0.

I ended up manually copying Library/Application\ Support/com.github.atom.ShipIt/update.BVNKFkF/Atom.app to /Applications, which seemed to work fine.

I had a similar issue with upgrading to 1.0.0 and downloaded from the website and installed.

@mnquintana mnquintana added more-information-needed mac Issues that occur on macOS but not on other platforms. needs-reproduction installer labels Jul 10, 2015
@michaelaye
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Similar issue on OSX 10.10.3:

  1. Trying to upgrade from 1.0.0 to 1.0.2
  2. Click "Restart and update"
  3. Atom closes AND restarts (contrary to OP)
  4. Update was NOT performed (still 1.0.0)

Edit: Oops, this machine is still on 10.10.3 (Updated above).

@michaelaye
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Tried it on my 10.10.4 machine, it behaves exactly the same as I described in comment above.

@jonathanbull
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I'm also having this issue. Trying to upgrade from 1.0.0 to 1.0.2 on OSX 10.10.4.

@faddah
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faddah commented Jul 16, 2015

ditto, also seeing this in attempting to update from 1.0.0 to 1.0.2. will not update on Mac OS X 10.10.4, will not re-launch itself as promised. see my submitted issue here: #7940 .

— faddah
portland, oregon, u.s.a.

@jonathanbull
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Does anyone know if there's an error log or any kind of diagnostics we can do to try and narrow down the issue?

@faddah
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faddah commented Jul 17, 2015

since my other issue, #7940, was closed citing this as a duplicate, i thought i'd put my info on what i found from there to here —

i have tried, several times, to get the new Atom 1.0.0 to update to 1.0.2, on a 27" iMac with a intel i7 2.8 GHz, 16 GB RAM, and Mac OS X 10.10.4 with all the latest updates. first, Atom never, repeat, NEVER restarts — you click "update & restart app" and it quits the app but never restarts it. never restarts. never. never, never, never. period. (believe this was first mentioned in issue #6612, but this is for Mac OS X 10.10.4.) then, when i re-launch the app, it is still at 1.0.0, even though it had said it downloaded the new 1.0.2 version and was ready to re-launch as the new, updated app. how do i fix this? please advise.

keep in mind, this is with the newer Mac OS X 10.10.4, not the earlier 10.10.3, so it's still happening after the Mac OS X update.

— faddah
portland, oregon, u.s.a.

@faddah
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faddah commented Jul 30, 2015

just wanted to give an update, still happening on a 2009 iMac 27", intel core i7 2.8 GHz processor, 16 GB RAM, Mac OS X 10.10.4 Yosemite, and Atom Editor update going from v.1.0.2 to v.1.0.3. still happending, says it's downloaded the update and needs to restart, hit "restart," nothing happens. launch Atom Editor again, starts same process all over again, never updates. thought you'd want to know.

best,

— faddah
portland, oregon, u.s.a.

@braver
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braver commented Jul 30, 2015

This is probably a duplicate: #7001

@mnquintana
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Contributor

This is a duplicate of #5692 – please subscribe there for updates.

@lock
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lock bot commented Jan 21, 2019

This issue has been automatically locked since there has not been any recent activity after it was closed. If you can still reproduce this issue in Safe Mode then please open a new issue and fill out the entire issue template to ensure that we have enough information to address your issue. Thanks!

@lock lock bot locked as resolved and limited conversation to collaborators Jan 21, 2019
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