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Incidents: Fix formatting
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henrik committed Feb 3, 2017
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Expand Up @@ -10,11 +10,10 @@ A checklist for what to do for incidents such as site downtime.

- [ ] Assign an **incident lead** – a single person that is responsible for this checklist. They should delegate tasks explicitly.
- [ ] If there are remote workers, **"get everone in the same room"** by setting up a video and audio link, e.g. [Zoom](https://zoom.us/).
- [ ] The incident lead should assign a **communicator**. The communicator ensures that we inform every affected party:
- [ ] The incident lead should assign a **communicator**. The communicator ensures that we inform every affected party. May be in person, by chat, by phone, Auctionet system messages etc.
- [ ] The support team.
- [ ] Auction houses (see [example bulletin](https://auctionet.com/admin/super/bulletins#bulletin_255).
- [ ] Buyers, sellers, or other affected parties.
May be in person, by chat, by phone, Auctionet system messages etc.
- Consider communicating:
- [ ] When we first notice the problems.
- [ ] When there is some workaround.
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