Guide to Application Review for CIIP Analysts
Once submitted by the applicant, an application can be accessed from the list of Submitted Applications via the dashboard for review.
The review menu at the top of the page lists each review step that must be completed before a decision or change request can be made. Below, a summary of passed and failed automated validation checks draws reviewers' attention to potential items of concern. Click "See all validation details" to expand the complete list of passed and failed checks.
Select a step in the review menu to open the review interface in the sidebar, and click "New Comment" to add comments to the selected review.
You can check "Visible for internal use only" to ensure a comment will not be visible to the applicant, or leave it unchecked by default to leave a comment addressed to the applicant. Review comments will only become visible to the applicant once you make an application decision or request changes.
When you have sufficiently created or resolved any review comments necessary for each step, mark that review step completed. Ensure any unresolved comments are ones you want the applicant to see (or in the case of internal comments, that they remain outstanding).
Marking a review step completed is reversible before a decision or change request is made. You can update a review to add, delete or resolve comments simply by marking the corresponding review step as incomplete again.
When you're ready to make a decision or request changes, ensure all review steps are marked completed. The review menu option to "Make a decision or request changes" will then be enabled and highlighted.
Once you make a decision, the applicant is immediately notified by email and they will be able to see any unresolved comments made by reviewers explaining the decision or requested changes. The applicant will not be able to see internal comments, or comments that have been resolved.
As many times as is required, an application may be revised by the applicant and re-submitted for another round of review each time changes are requested.
Ideally, due process prevents the potential situation where a decision needs to be reversed. However a decision may be reverted by a CIIP administrator if that becomes necessary by clicking "Change decision" next to the decision. This will mark the review as incomplete once more, providing an opportunity to update the review comments before completing review and making another decision.
Note: If changes were requested and the applicant has already begun to draft a new revision, this decision cannot be changed until the new draft is submitted for re-review.