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IP access blocked #445

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jmeattle opened this issue Mar 8, 2024 · 5 comments
Closed

IP access blocked #445

jmeattle opened this issue Mar 8, 2024 · 5 comments

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@jmeattle
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jmeattle commented Mar 8, 2024 •
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We first noticed the block about 20 hours ago.

We have called the service the same way for 5+ years and this is the first time we've been blocked.

I would be surprised if we tried to download the csv file more than 30 times in any 1 hour period... but I suppose it could be possible if something went wrong which may have led to retries (by automated processes). Otherwise, it should never really go over 10 max.

I would appreciate it if you can please check. All calls are made from IP - 54.208.16.197. Many thanks!

$ curl -I "https://browscap.org/stream?q=BrowsCapCSV"
HTTP/2 403 
date: Fri, 08 Mar 2024 07:59:42 GMT
@asgrim
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asgrim commented Mar 8, 2024

Can you check the page content (if any) please? If it has a Cloudflare html page, or not. That will help me find the issue quicker, thanks!

@asgrim asgrim transferred this issue from browscap/browscap Mar 8, 2024
@jmeattle
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jmeattle commented Mar 8, 2024 •
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Yes, it appears to be:

$ curl https://browscap.org/stream?q=BrowsCapCSV
<!DOCTYPE html><html lang="en-US"><head><title>Just a moment...</title><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge">

I checked our logs - it seems like our code was throwing a Net::HTTPFatalError: 500 "Internal Server Error" when trying to download the file a couple of days ago. My guess is that may have led to retries.

@asgrim
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asgrim commented Mar 8, 2024

Yes, it appears to be:

$ curl https://browscap.org/stream?q=BrowsCapCSV
<!DOCTYPE html><html lang="en-US"><head><title>Just a moment...</title><meta http-equiv="Content-Type" content="text/html; charset=UTF-8"><meta http-equiv="X-UA-Compatible" content="IE=Edge">

I checked our logs - it seems like our code was throwing a Net::HTTPFatalError: 500 "Internal Server Error" when trying to download the file a couple of days ago. My guess is that may have led to retries.

Yes; we had a surge in requests on 6th/7th March, which caused a DB limit to be reached (see #444 ).

I've adjusted the site settings on Cloudflare. Please can you try again?

@jmeattle
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jmeattle commented Mar 8, 2024

Works now! Thanks so much for the quick attention 🤗

@asgrim
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asgrim commented Mar 8, 2024

Great, thank you!

@asgrim asgrim closed this as completed Mar 8, 2024
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@asgrim @jmeattle