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Fortinet PSU RPS is on Issue #4969

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Synergysis opened this issue Apr 1, 2024 · 1 comment
Open

Fortinet PSU RPS is on Issue #4969

Synergysis opened this issue Apr 1, 2024 · 1 comment

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@Synergysis
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Synergysis commented Apr 1, 2024

Hi,

I'm getting PSU RPS status is on when using centreon plugins. and it says its critical.
image
Is this correct or should it be other way around? I also checked from the device itself the values are correct but 1 means on and 0 should off right?
Found it here : https://community.fortinet.com/t5/FortiGate/Technical-Tip-How-to-check-power-supply-details-for-FortiGate/ta-p/193557#:~:text=diag%20hard%20deviceinfo%20rps&text=Main%20Power%201%20%3C%2D%20Indicates%20that,not%20covered%20in%20this%20article.

--plugin network::fortinet::fortigate::plugin
--mode hardware

Please correct me if I'm wrong
Thanx!

@lucie-dubrunfaut
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Hello :)

To facilitate the resolution of issues, please provide the command and the output (if possible with the --debug option) to properly isolate your problem. ;)
About the components status the maping in hardware mode line 134 shows:

my %alarm_map = (
    0 => 'off',
    1 => 'on',
);

In the case of what you show, it looks like that one of the PSUs is at 1 and the other at 0 which could explain the CRITICAL, but it would be easier if you provided us the plugin's output with the --debug option. And ideally if you can provide us an anonymized .snmpwalk (full snmpwalk of enterprise branch : snmpwalk -ObentU -v 2c -c public address .1.3.6.1.4.1 > equipment.snmpwalk) of your equipment to help us troubleshooting this case.

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