Information Not Saving

[dirtymike0330]

I configure everything (websocket address, token) and it seems to connect to the server. I configure the entity, in this case a light toggle, and click save config. However, when I click off of the newly created button and then back on, everything is blank. Have tried this multiple times and it doesn't seem to save anything inside the button text fields.

[gtrabanco]

It is important when you report an issue say OS, OS Version and StreamDeck Version.

It is also important say the steps to reproduce the issue, you could be doing something different that the coder did not think about it or you could be missing a step.

[jimmyeao]

I also have this
Windows 11 Build 22000.348
Stream Deck 5.1.3.14750
Steps to reproduce:
Enter URL and Key, and save, select entity and action, then save
Result: Initialy works, but following a reboot, the details are wiped out and it will not save them again (Allows you to enter them and select entities, but as soon as you navigate away from that icon and back again, the settings have gone)

[cgiesche]

Ok, that sounds strange. I will check if I can reproduce the issus. Maybe something changed with the latest stream-deck application update.
I am using this plugin on Windows 11 and Stream Deck 5.1.2.14743 without any issuse. I will upgrade my stream deck application and see, what happens.

[cgiesche]

Hmm, works for me with the newest version of stream deck.
@jimmyeao Are you coming from a "fresh" (first use) plugin installation, or did you use it before and it broke just now? My personal installation has gone through every mini-upgrade of the plugin. Maybe this problem is related to first-time-installations.

[edgard]

Same here. Same build versions for Windows and StreamDeck software.

[jimmyeao]

Hmm, works for me with the newest version of stream deck.
@jimmyeao Are you coming from a "fresh" (first use) plugin installation, or did you use it before and it broke just now? My personal installation has gone through every mini-upgrade of the plugin. Maybe this problem is related to first-time-installations.

I used it before, happy to do whatever you need to aid In trouble shooting

[dirtymike0330]

In my case - I did not get notified about an updated version available for the SD; upgrading the software solved the issue I was having with the plugin. Oops :D @cgiesche , I am not closing since someone else commented on here with an issue, but feel free to close it out if you wish! Sorry for the erroneous report.

[edgard]

So that was it. My plugin was on version 1.4.0 still. Upgrading it manually to 1.5.1 made it work.

[dirtymike0330]

So that was it. My plugin was on version 1.4.0 still. Upgrading it manually to 1.5.1 made it work.

I am used to software notifying/demanding to be updated lol Stream Deck apparently doesn't care :)

[cgiesche]

I am used to software notifying/demanding to be updated lol Stream Deck apparently doesn't care :)

I think this is because my plugin is not being installed via the Stream Deck "store", so it is more or less my fault. When i started this project, it was a "manual email process" to get plugins into the store. I will re-check if this changed and maybe publish this plugin "officially".

However, i have no idea, why the 1.4.0 version stopped working 🤔.

[jimmyeao]

So I need to test this, but looks like downloading and double clicking the release version doesn't "upgrade" you fully.
I quit stream deck, then extracted it with 7-zip and copied into
%AppData%\Elgato\StreamDeck\Plugins\de.perdoctus.streamdeck.ha.sdPlugin
and restarted stream deck, this appears to have worked so far - ill report back when ive done a reboot

[cgiesche]

I will close this issue for now. If the problem reappears, feel free to reopen it :)