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replying to a ModMail DM leads to timeout waiting for user reaction #143

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buck2202 opened this issue Nov 30, 2022 · 2 comments
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bug Something isn't working

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@buck2202
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I posted this in the support discord as well, but found the github tracker afterwards and wanted to include here for easier tracking

Describe the bug
If a user replies to a DM from the bot rather than just sending a message in the DM conversation, the confirmation/server-select dialog appears as intended, but the bot does not seem to notice reactions to it and times out

To Reproduce
(see screenshots)

Expected behavior
The bot should either forward the message as expected, or notice that the message is a reply, and explain this limitation to the user and ask that their messages not be replies to individual bot messages.

Screenshots
Screenshot from 2022-11-30 12-43-48
Screenshot from 2022-11-30 12-46-49

Additional context
Unsure if this is an unintended bug or known limitation, but it would be great to have additional guidance for inexperienced users if this isn't an easily-fixable problem

@buck2202 buck2202 added the bug Something isn't working label Nov 30, 2022
@buck2202
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hi, just wondering if this fix has gone live? I'm still able to reproduce the issue as in the initial report, but figure it's possible that I'm just trying before the new code has been deployed

@chamburr
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No, it’s not deployed yet. I’m still in the midst of setting up a new deploy system.

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