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AMANDA Comment Email Notifications when tagged by ROW in Task List Comment #1940

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atdservicebot opened this issue Mar 3, 2020 · 1 comment
Open

AMANDA Comment Email Notifications when tagged by ROW in Task List Comment #1940

atdservicebot opened this issue Mar 3, 2020 · 1 comment
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Need: 3-Could Have Wanted, but affects fewer users or has less impact on business than other features Product: AMANDA AMANDA Case & Permit Management Enterprise System Type: Enhancement Request for an improvement to existing functionality in an application Workgroup: TED Transportation Engineering

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@atdservicebot
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atdservicebot commented Mar 3, 2020 •
edited by Nadin-Nader
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As an ATD Engineer, our group would like to have automated email notifications sent when ROW tags the ATD Engineering group in a task list comment (folder comment tab)

Request: Eric B (ATD Engineering) would like his group to receive an automated email when ROW tags them in a task list comment (folder comment tab). ACE may also be interested in this feature.

Stakeholders:
Eric Bollich

Acceptance Criteria

  • TBD

Research Needed

  • Which folders does this apply to?
  • Who is being assigned to the folder comment in this scenario?
  • What email address should the notification go to?
  • What is the content of the email?

Request Date: 2018-11-30 09:22:00

Request ID: DTS18-103105

Status: Backlog

Customer Priority: 0

Level of Effort: Minor

DTS URL: https://atd.knack.com/dts#service-requests/view-issue-details/5c0155b079193a4a8031dcff
Migrated from atd-amanda #48
@atdservicebot atdservicebot added migrated Product: AMANDA AMANDA Case & Permit Management Enterprise System Service: Apps Application support Type: Enhancement Request for an improvement to existing functionality in an application Workgroup: TED Transportation Engineering labels Mar 3, 2020
@atdservicebot atdservicebot mentioned this issue Mar 3, 2020
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@johnclary johnclary removed the migrated label Mar 9, 2020
@amenity
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amenity commented Apr 17, 2020

@TracyLinder - will you circle back with Eric and see if this is still needed?

@TracyLinder TracyLinder added the Need: 3-Could Have Wanted, but affects fewer users or has less impact on business than other features label Jun 10, 2020
@TracyLinder TracyLinder removed their assignment Jun 10, 2020
@Nadin-Nader Nadin-Nader changed the title AMANDA Comment Email Notifications AMANDA Comment Email Notifications when tagged by ROW in Task List Comment Jul 8, 2020
@amenity amenity removed the Service: Apps Application support label Jul 22, 2020
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Need: 3-Could Have Wanted, but affects fewer users or has less impact on business than other features Product: AMANDA AMANDA Case & Permit Management Enterprise System Type: Enhancement Request for an improvement to existing functionality in an application Workgroup: TED Transportation Engineering
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