Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Error on (50075) Right-of-Way Admin Process "Reactivated” Attempt #1968

Closed
atdservicebot opened this issue Mar 3, 2020 · 7 comments
Closed
Assignees
Labels
Need: 3-Could Have Wanted, but affects fewer users or has less impact on business than other features Product: AMANDA AMANDA Case & Permit Management Enterprise System Type: Bug Report Something is not right Workgroup: ROW Right of Way Management

Comments

@atdservicebot
Copy link

atdservicebot commented Mar 3, 2020

During review w/ ROW, it was difficult to determine if this is till a need. Going to Icebox.

Description: The “reactivated” attempt result on folder process (50075) Right-of-Way Admin will update the folder status to ‘Active’ without checking the folder expiration date. You could inadvertently reactivate an expired permit if you aren’t paying attention.
Update process code to validate the folder expiration before saving the attempt result.

Request Date: 2018-08-10 00:00:00

Request ID: DTS18-100550

Status: Backlog

Customer Priority:

Level of Effort: Minor

DTS URL: https://atd.knack.com/dts#service-requests/view-issue-details/5b6d1c6a2195fc66fa656c81

Migrated from atd-amanda #24

@amenity
Copy link
Contributor

amenity commented Mar 17, 2020

@SurbhiBakshi will contact Kim P. at ROW

@SurbhiBakshi
Copy link
Contributor

Set up a meeting with Kim P for 3/23.

@SurbhiBakshi
Copy link
Contributor

As per Kim -I’m not quite to sure what the error was for this process. If you have any extra information on that, that would be helpful. However, I can show Nate how this process is suppose to work. It’s up to you if you still want to have this meeting.

@SurbhiBakshi
Copy link
Contributor

hi Kim,
I can put this issue on hold. When we looked at the Amanda Backlog with Paloma, this is the description I have -

Description: The reactivated attempt result on folder process (50075) Right-of-Way Admin will update the folder status to Active without checking the folder expiration date. You could inadvertently reactivate an expired permit if you aren't paying attention.
Update process code to validate the folder expiration before saving the attempt result.

Wanted to see if we could get more details on this issue. Perhaps you could test if you still see this error when you are going through the training with Nate. Don't think we need to meet if Nate can see the error if it happens. I will cancel the meeting.

thanks,
Surbhi

@SurbhiBakshi
Copy link
Contributor

Cancelled the meeting scheduled to observe the error, Kim will show Nate the process and check if the error persists.

@TracyLinder TracyLinder added Need: 3-Could Have Wanted, but affects fewer users or has less impact on business than other features and removed Project: ATD AMANDA Backlog labels May 12, 2020
@TracyLinder
Copy link
Contributor

During review w/ ROW, it was difficult to determine if this is till a need. Going to Icebox.

@Nadin-Nader
Copy link

This was resolved with #5891. Closing

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
Need: 3-Could Have Wanted, but affects fewer users or has less impact on business than other features Product: AMANDA AMANDA Case & Permit Management Enterprise System Type: Bug Report Something is not right Workgroup: ROW Right of Way Management
Projects
None yet
Development

No branches or pull requests

6 participants