dev/core#1320 Include displayname in subjects to prevent grouping in email clients #15513
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Overview
Many email providers group emails with the same subject which leads to time-consuming processes for many organisations, and many additional unnecessary clicks.
Before
No system workflow template subjects include the display name
After
Some system workflow template subjects include the display name
Also it makes the email more personal as it is clear who it is addressed to.
This is proven to be beneficial for open-rates of transactional mails.
Technical Details
The messages will be upgraded in 5.20alpha1 by #15491
Comments
Let's make civiworld a better place by these small changes ;-)