Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

dev/core#1320 Include displayname in subjects to prevent grouping in email clients #15513

Conversation

magnolia61
Copy link
Contributor

@magnolia61 magnolia61 commented Oct 15, 2019

Overview

Many email providers group emails with the same subject which leads to time-consuming processes for many organisations, and many additional unnecessary clicks.

Before

No system workflow template subjects include the display name

After

Some system workflow template subjects include the display name
Also it makes the email more personal as it is clear who it is addressed to.
This is proven to be beneficial for open-rates of transactional mails.

Technical Details

The messages will be upgraded in 5.20alpha1 by #15491

Comments

Let's make civiworld a better place by these small changes ;-)

@civibot
Copy link

civibot bot commented Oct 15, 2019

(Standard links)

@civibot civibot bot added the master label Oct 15, 2019
@magnolia61 magnolia61 force-pushed the Display_name_in_some_workflow_templates branch from 5f9178c to e318a76 Compare October 15, 2019 06:36
@magnolia61 magnolia61 changed the title Include Displayname in some workflow templates Include Displayname in workflow templates subject Oct 15, 2019
@magnolia61 magnolia61 changed the title Include Displayname in workflow templates subject Include displayname in workflow templates to prevent grouping Oct 15, 2019
@magnolia61 magnolia61 changed the title Include displayname in workflow templates to prevent grouping Include displayname in workflow templates to prevent grouping in email clients Oct 15, 2019
@magnolia61 magnolia61 force-pushed the Display_name_in_some_workflow_templates branch from e318a76 to 05af7c6 Compare October 16, 2019 08:03
@magnolia61 magnolia61 changed the title Include displayname in workflow templates to prevent grouping in email clients dev/core#1320 Include displayname in workflow templates to prevent grouping in email clients Oct 16, 2019
@magnolia61 magnolia61 force-pushed the Display_name_in_some_workflow_templates branch 3 times, most recently from 9a601b7 to 651fab8 Compare October 16, 2019 08:22
@magnolia61 magnolia61 changed the title dev/core#1320 Include displayname in workflow templates to prevent grouping in email clients dev/core#1320 Include displayname in subjects to prevent grouping in email clients Oct 16, 2019
@magnolia61 magnolia61 force-pushed the Display_name_in_some_workflow_templates branch 5 times, most recently from 770c0e2 to 617fa6d Compare October 17, 2019 12:16
@eileenmcnaughton
Copy link
Contributor

@magnolia61 I sent out notification of this change along with your other template change. I'm going to take the lack of feed back on this as evidence itt seemed straitforward & acceptable. If you rebase it I will merge

@magnolia61 magnolia61 force-pushed the Display_name_in_some_workflow_templates branch 4 times, most recently from f53317f to 3783591 Compare October 26, 2019 10:59
@magnolia61 magnolia61 force-pushed the Display_name_in_some_workflow_templates branch from 3783591 to 694cfde Compare October 26, 2019 11:00
@magnolia61
Copy link
Contributor Author

@magnolia61 I sent out notification of this change along with your other template change. I'm going to take the lack of feed back on this as evidence itt seemed straitforward & acceptable. If you rebase it I will merge

I rebased & test passed :-)

@seamuslee001 seamuslee001 merged commit 4842044 into civicrm:master Oct 26, 2019
Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Projects
None yet
Development

Successfully merging this pull request may close these issues.

3 participants