Prestige PS341WU - DEBUG: Initializing HID lib msigd: No usb device found

[Zackhardtoname]

➜ msigd git:(master) ✗ ./msigd
msigd: No usb device found
Try 'msigd --help' for more information.
➜ msigd git:(master) ✗ ./msigd
➜ ./msigd --debug --info --query
➜ msigd git:(master) ✗ ./msigd --debug --info --query
DEBUG: Initializing HID lib
msigd: No usb device found
Try 'msigd --help' for more information.
➜ msigd git:(master) ✗ xrandr
Screen 0: minimum 8 x 8, current 8960 x 2160, maximum 32767 x 32767
DP-0 disconnected (normal left inverted right x axis y axis)
DP-1 disconnected (normal left inverted right x axis y axis)
HDMI-0 disconnected (normal left inverted right x axis y axis)
DP-2 connected primary 5120x2160+0+0 (normal left inverted right x axis y axis) 800mm x 330mm
3840x2160 60.00 + 59.94 50.00 29.97 25.00 23.98 23.98
5120x2160 60.00* 59.94 50.00 50.00 30.00 29.97
3440x1440 59.97 49.99 30.00
1920x1080 60.00 59.94 50.00 29.97 25.00 23.98
1680x1050 59.95
1600x1000 59.87
1280x1024 60.02
1280x960 60.00
1280x800 59.81
1280x720 60.00 59.94 50.00
1152x864 59.96
1024x768 60.00
800x600 60.32
720x480 59.94
640x480 59.94 59.93
DP-3 disconnected (normal left inverted right x axis y axis)
DP-4 disconnected (normal left inverted right x axis y axis)
DP-5 disconnected (normal left inverted right x axis y axis)
USB-C-0 connected 3840x2160+5120+0 (normal left inverted right x axis y axis) 597mm x 336mm
3840x2160 60.00*+ 29.98
2560x1440 59.95
1920x1200 59.88
1920x1080 60.00 59.94 50.00 23.98
1680x1050 59.95
1600x1200 60.00
1280x1024 75.02 60.02
1280x800 59.81
1280x720 60.00 59.94 50.00
1152x864 75.00
1024x768 75.03 60.00
800x600 75.00 60.32
720x576 50.00
720x480 59.94
640x480 75.00 59.93 59.94

Well it used to work on my Manjaro install. Recently I've switched to arch on two machines and it doesn't work on either of them... I used to only get the problem when I forgot to plug in the USB cable. I have tried many different ports. It also works in Windows.

Thank you so much for your help!

[couriersud]

This may be security issue. Please try sudo ./msigd --debug --info --query. If this works, you should follow section 4.1 (Linux-security) in README.md.

[andbez]

Same here on MacOS (12.2.1). Output of sudo ./msigd --debug --info --query

DEBUG: Initializing HID lib
DEBUG: Found MSI Gaming Controller with serial 0000000000
msigd: Error on device identification
Try 'msigd --help' for more information.

Firmware 0.29 !
Output of lsusb: Bus 001 Device 008: ID 1462:3fa4 1462 MSI Gaming Controller Serial: A000000000000

[couriersud]

The error means that the tool can not read parameters 00140 and 00150 from the monitor. This is weird. According to the msi website there is firmware V030 available. Does this happen withe the V030 firmware as well?