ERROR: cyris: cyber range with the same id may already exist

[antonmalae]

Hi all. When i try to install cyris an error appears

INFO: cyris: Perform the initial setup.

• ERROR: cyris: Issue when creating the directory '/home/cyuser/cyris/cyber_range/123/'.
  A cyber range with the same id may already exist (or authentication error).

---

• INFO: cyris: Cyber range creation status: FAILURE
  Check the log file for details: /home/cyuser/cyris/cyber_range/123/creation.log

[crond-jaist]

Hi,
The error you mention may indeed be caused by the fact that a cyber range with the same id exists, as the message informs you, so you should check this first and cleanup that directory if necessary.
However most of the time it happens because of an authentication error (the second part of the message), meaning that CyRIS was not able to connect via ssh to perform that action. To solve this issue please check section 3.2.1 of the user guide, and make sure that you did all the host preparation steps mentioned there. Checking manually that you can do ssh to the CyRIS host without being asked for a password is a good way to move forward. If it still doesn't work, please provide some more details.
Best wishes,
Razvan