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Missing icons for some Windows Store apps #29

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kleuter opened this issue Dec 5, 2018 · 31 comments
Closed

Missing icons for some Windows Store apps #29

kleuter opened this issue Dec 5, 2018 · 31 comments
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@kleuter
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kleuter commented Dec 5, 2018

Groove Music
Get Help
People
Maps
and some others.

@kleuter kleuter added the bug label Dec 5, 2018
@kleuter kleuter self-assigned this Dec 5, 2018
@i5151
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i5151 commented Dec 6, 2018

Windows Store Apps:
Movies & TV

Apps:
LAV Filters
ICBCChromeExtension
Microsoft Visual C++ series
Intel(R)C++ Redistributable on Intel(R)series

System:
Office Click-to-Run series
Microsoft Visual C++ series
intel(R)series
Connection Manager

Hidden:
WIC
InstallShield Uninstall Information
Alipay series

@kleuter kleuter closed this as completed Dec 6, 2018
@kleuter
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kleuter commented Dec 6, 2018

The fix will be available in the next build

@kleuter kleuter reopened this Dec 6, 2018
@kleuter kleuter closed this as completed May 17, 2019
@i5151
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i5151 commented May 29, 2019

Version 3.5.8 opens the Windows Store app very slowly, and in the best case, not all apps can display icons. More often, after waiting for a long time, almost all apps don't display icons.

@kleuter
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kleuter commented May 29, 2019

@i5151
is Windows on SSD drive? Please post a screenshot here. Thank you

@i5151
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i5151 commented May 29, 2019

Yes, on SSD drive.
Snipaste_2019-05-29_22-00-32.png
Snipaste_2019-05-29_22-01-55.png

@kleuter
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kleuter commented May 29, 2019

Got it, it's a special "feature" against people who don't like buying software 😃
Please download the official 3.5.8 build, it will display icons just fine.

@i5151
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i5151 commented May 29, 2019

I bought the genuine version, and downloaded the latest version on the official website. When I contacted the customer service by email, I sent the serial number to the customer service for verification.

@kleuter
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kleuter commented May 29, 2019

Please contact us at support {}crystalidea.com specifying your license key. Thanks.
Also please a post screenshot of your About dialog.

@i5151
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i5151 commented May 29, 2019

I sent emails to Steven Meyer very early, and he verified it. He asked me to give you more details here.

@kleuter
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kleuter commented May 29, 2019

Ok, please post screenshot of your About dialog.

@i5151
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i5151 commented May 29, 2019

Can you confirm that I am using genuine?

@kleuter
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kleuter commented May 29, 2019

Yes, could you please try this build?

@i5151
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i5151 commented May 29, 2019

Running error.
Snipaste_2019-05-29_23-37-50.png

@kleuter
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kleuter commented May 29, 2019

Please put the .exe inside the app folder.

@i5151
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i5151 commented May 29, 2019

I see, but it's exactly the same as build 5620.

@i5151
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i5151 commented May 29, 2019

OS is Windows 10 18362.116.

@kleuter
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kleuter commented May 29, 2019

Updating to Windows 10 1903 to check...

@kleuter
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kleuter commented May 30, 2019

Well, it works fine here:
sshot-2019-05-30- 11-11-07

Can you please record a video? Starting the app -> Windows Store Apps

@kleuter kleuter reopened this May 30, 2019
@i5151
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i5151 commented May 30, 2019

https://c-t.work/s/76542a188af646
In order to know the waiting time, the previous picture is not deleted; in order to reduce the file size, the video quality is lowered.

@kleuter
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kleuter commented May 30, 2019

please try this build and post here the UninstallTool.exe.log file after Windows Store Apps are loaded. Thank you

@i5151
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i5151 commented May 30, 2019

UninstallTool.log.zip

@kleuter
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kleuter commented May 30, 2019

thank you, please tell me your screen resolution and DPI settings (100%, 150%, 200%... etc)

@i5151
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i5151 commented May 30, 2019

3840X2160 250% 15.6"

@kleuter
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kleuter commented May 30, 2019

Thank you! Reproduced, will fix the icons soon, please stay tuned.

@kleuter
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kleuter commented May 31, 2019

  1. Icons must be fixed now, please try this build, do not forget to Refresh (F5) the list of apps.
  2. Slow loading can't be fixed, for some reason the IPackage::get_InstalledLocation() system call takes around 0.3 seconds for each app, which quite a lot. No idea why it happens

@i5151
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i5151 commented Jun 1, 2019

Thanks, exactly the same as the previous version.

@kleuter
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kleuter commented Jun 1, 2019

Press the F5 key

@i5151
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i5151 commented Jun 1, 2019

After pressing the F5 key, icons are displayed except for the five APPs, and two icons are just color blocks. I have waited for a long time again. This is not a normal software state, I am waiting for you to completely improve it.

@kleuter
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kleuter commented Jun 5, 2019

Slow loading can't be fixed, for some reason the IPackage::get_InstalledLocation() system call takes around 0.3 seconds for each app, which quite a lot. No idea why it happens, please try reinstall Windows

@i5151
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i5151 commented Jun 5, 2019

3.5.7 loads very fast.

@kleuter
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kleuter commented Jun 10, 2019

Can you make a video with 3.5.7 please?

@kleuter kleuter closed this as completed Sep 6, 2019
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