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Emails to support@datahub.io are being rejected #290

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svw26 opened this issue Aug 12, 2021 · 3 comments
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Emails to support@datahub.io are being rejected #290

svw26 opened this issue Aug 12, 2021 · 3 comments

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@svw26
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svw26 commented Aug 12, 2021

I am trying to create an account via my GitHub credentials (issue #289) and reported this by emailing support@datahub.io (found under 'Contact' at the bottom of this page: https://datahub.io ). Both of my emails have been returned with the following message:

Message blocked
--
Your message to support@datahub.io has been blocked. See technical details below for more information.

The response from the remote server was:
554 5.7.1 <support@datahub.io>: Recipient address rejected: Access denied

Please provide support

@lwinfree
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Hi @rufuspollock is there anyone that can respond to this? Frictionless has just received an email CCed to support@datopian and it is still bouncing. Should I forward that email to someone specific? Thanks!

@rufuspollock
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@lwinfree can you forward to contact@datopian.com We'll look into that email address again.

@rufuspollock
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FIXED. support@datahub.io is now handled (and was a while ago).

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3 participants