No Accessories installing

[cancinc]

Is there an existing issue for this?

• I have searched the existing issues

Describe The Bug

About 3 weeks ago, all accessories associated with this instance of homebridge-ring disappeared from the Home app. Since then, I have uninstalled, restarted (both home bridge and computer), and reinstalled the plugin with no success. Also, I attempted to generate a new refresh token and it returns the same token each time for my account.

the Homebridge-ring config file in the GUI has this setup:

{
    "refreshToken": "refreshTokenReplacedWithThisText",
    "platform": "Ring"
}

To Reproduce

No response

Expected behavior

After installing the plug-in and linking my Ring account, I expected all cameras, alarm, and sensors to appear in the Homebridge accessories section and in Apple Home app, but they do not

Relevant log output

Homebridge log provides the following after restart about the homebridge-ring plugin:

[7/11/2024, 4:19:30 PM] [Ring] Ring connected to socket.io server
[7/11/2024, 4:19:31 PM] [Ring] Ring base_station_v1 //unique identifier// is offline or on cellular backup.  Waiting for status to change
[7/11/2024, 4:19:35 PM] [Ring] Ignoring push notification received in first two seconds after starting up

Screenshots

No response

Homebridge Ring Config

{
    "refreshToken": "ActualTokenRemoved",
    "platform": "Ring"
}

Additional context

No response

OS

macOS Catalina version 10.15.7

Node.js Version

v20.14.0

NPM Version

v10.7.0

Homebridge/HOOBs Version

v1.8.3

Homebridge Ring Plugin Version

v12.1.1

Operating System

macOS

[tsightler]

This is almost always caused by an offline device. The plugin will wait forever for all devices to come online. Please check the Ring app carefully for any offline devices for all locations.