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motion / ring events stop triggering from today #831

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10der opened this issue Dec 3, 2021 · 5 comments
Closed

motion / ring events stop triggering from today #831

10der opened this issue Dec 3, 2021 · 5 comments
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bug Something isn't working

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@10der
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10der commented Dec 3, 2021

Bug Report

Describe the Bug

motion / ring events stop triggering from today

To Reproduce

Steps to reproduce the behavior:
node example.js Found 1 location(s) with 1 camera(s).
Refresh Token Updated: [skiped]
Location [skipped] (xxxxxx-xxxx-0) has the following 1 camera(s):

  • XXXXXXXX: Front Door (lpd_v1)

Location [skipped] (xxxxxx-xxxxx-0) has the following 0 device(s):
Listening for motion and doorbell presses on your cameras.

nothing happened after ring or / and motions

Expected behavior

ring and /or motion events should be here

Screenshots/Logs

[empty]

Additional context

snapshot pics works properly

Environment

  • OS: win11, (also) Linux debian 4.19.0-16-amd64 #1 SMP Debian 4.19.181-1 (2021-03-19) x86_64
  • Node.js: v15.6.0
  • NPM: 7.4.0
  • ring-client-api: latest 9.23.0
@10der 10der added the bug Something isn't working label Dec 3, 2021
@threadhead
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I have noticed the same, ring devices do not update in HomeKit. Restarted HB and all started working again. Could this be an issue with the refresh token?

@10der
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10der commented Dec 10, 2021

I have noticed the same, ring devices do not update in HomeKit. Restarted HB and all started working again. Could this be an issue with the refresh token?

Idk. I am a developer and can debug this code, but I can’t find right now the root cause issue here.
Playing with hardware_id / create session / refresh token can’t light me on my way.
fsck ring… :(

@dgreif
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dgreif commented Dec 13, 2021

This is likely related to #815. If your platform is preventing a consistent hardware id from being generated, then you will build up a lot of sessions on the Ring side and eventually stop receiving dings. Can you try removing all the sessions in the Security Center in the Ring app and see if it fixes it temporarily?

@10der
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10der commented Dec 13, 2021

@dgreif thank you so much for replying to me.
on it. I'll keep you in the loop.

@10der
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10der commented Dec 14, 2021

Yay! It’s works! Thank you so much!
btw, make hardware_id persistent

@10der 10der closed this as completed Dec 14, 2021
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