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OwlPlug crashed when syncing plugins [macOS] #202

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jotacoro opened this issue Aug 21, 2023 · 3 comments
Closed

OwlPlug crashed when syncing plugins [macOS] #202

jotacoro opened this issue Aug 21, 2023 · 3 comments
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@jotacoro
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jotacoro commented Aug 21, 2023

Description

When synchronizing plugins for the first time, OwlPlug quitted unexpectedly.

The Apple crash report is available here:
appleCrashReport.txt

According to the report, seems like AVOX Articulator plugin was being analysed when the app crashed.


Steps to reproduce

Step No. Description Used Data Actual Result
1 Start the app - User can select what plugin formats want to synchronize
2 Start the synchronization - Synchronization process won't finish, causing the app to crash

Where was reproduced

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macOS Ventura 13.5 (Apple M1 Pro)
OwlPlug 1.24.0
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@jotacoro jotacoro changed the title OwlPlug crashed when syncing plugins OwlPlug crashed when syncing plugins [macOS] Aug 21, 2023
@DropSnorz
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Hello @jotacoro

Thank you for reporting this issue.

When you load this plugin from a DAW, is it working correctly ?

It seems this plugin is protected by a DRM. From the crash report, one thread was calling AntaresCommon::WIBUHandler::doCheckLicense. Do you have a valid license or are you using the free trial version ?

This kind of protection is often causing weird crashes. 😕

@jotacoro
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Good one. Thanks @DropSnorz for the analysis.
If I'm not wrong this plugin was included in a yearly subscription by Antares. Now that license was not renewed so it's out of date.

When I load the plugin from a DAW it works fine. You will see the activate license screen:
image

@DropSnorz
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I've searched if the problem was not coming from the internal JUCE scanner, but found nothing relevant. As the crash is happening inside the plugin, there is probably nothing i can do 😢

These crash are often defensive/on-purpose behavior from DRM to prevent usage of unlicensed version.

The best thing would be to disable Native discovery for this plugin.

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