People search broken

[hroch]

People search does not return any results.

1. Go people
2. Click Search box
3. Try to filter some user - nothing is returned

With disabled plugin search works as expected.

[blaubaer]

Sorry for the late reply.

We tested this issue and it is reproducible only under the conditions that this user is not yet indexed. The indexing process runs every 30 minutes. If you install this plugin and try to do a search direct after the installation process and the index process is not run yet you can not find any user.

It is possible to force the index process if you go to https://<yourdomain>/admin/scheduledjobs/viewscheduledjobs.action and hit on Run at Job Synchronize LDAP users details.

[hroch]

Thank you for clarification. I should try that by myself, sorry.

[hroch]

I finally tried that. It helped for some users but some had the problems. After approx 30 min, everything went fine.

I tried that on Confluence with local users only.

[hroch]

I found another problem regarding this agenda: User profile needs to be resaved (even without changes) after instalation of plugin. Otherwise the user is not searchable.

I thing this could be part of automation.

[hroch]

Solved by Redindexing, please ignore my last post.