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Clicking "open" after downloading an app throws an error window (EOS 6 Beta) #1533

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KarkanAlzwayed opened this issue May 15, 2021 · 5 comments · Fixed by #1597
Closed

Clicking "open" after downloading an app throws an error window (EOS 6 Beta) #1533

KarkanAlzwayed opened this issue May 15, 2021 · 5 comments · Fixed by #1597
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Priority: Medium Should be addressed when time allows Status: Confirmed Verified by someone other than the reporter
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@KarkanAlzwayed
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When downloading an app from the app center then that small window, that has "open" button, pops up, the app center throws a small error window that says "failed to launch [app name] appinfo not found for package: [app name]", when I hit the "open" button in that notification. To open the app, I'd have to go to the apps menu and open it. If uninstall the app then reinstall it and do the same, it opens. It seems like it happens just when the app is downloaded for the first time. It has happened on the mail app and gnome web so far (I've removed gnome web and mail apps as a part of my testing).
Note: I, also, think "appinfo" should be corrected to "app info" instead.
Screenshot from 2021-05-15 19-33-51@2x
Screenshot from 2021-05-15 19-33-17@2x

@meisenzahl
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Support for showing a toast when an app is installed was introduced with #1456.

#1496 added a dialog on failure when trying to open an installed app.

So far we have not been able to reproduce the error and solve it. @KarkanAlzwayed unfortunately I was not able to reproduce the error you described. I tried it with GNOME Web and Mail. I also installed other Flatpak apps that I had never installed before.

I would like to solve the cause of the error if I could reproduce it locally on my end 😅️

@KarkanAlzwayed
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Support for showing a toast when an app is installed was introduced with #1456.

#1496 added a dialog on failure when trying to open an installed app.

So far we have not been able to reproduce the error and solve it. @KarkanAlzwayed unfortunately I was not able to reproduce the error you described. I tried it with GNOME Web and Mail. I also installed other Flatpak apps that I had never installed before.

I would like to solve the cause of the error if I could reproduce it locally on my end 😅️

Well, guess my laptop is smoking something. Lol. It does have that dumb Nvidia/Intel hybrid graphics if that makes any difference.
I'll try it again today after work and see.

@KarkanAlzwayed
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@meisenzahl I have recreated it again. It is still happening on my end. :/
Screenshot from 2021-05-16 15-47-15@2x
Screenshot from 2021-05-16 15-47-28@2x

@KarkanAlzwayed
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KarkanAlzwayed commented May 16, 2021

@meisenzahl There are two mail apps, one is 1.0.0 and it was last updated in 2016, and the other one is 1.0.8 and was last updated in 2018. It happens on both of them. the newer one installs, but doesn't open from the notification and the older one doesn't install at all. Same error in previous screenshots.
And gnome web app does the same thing still. Also, when I managed to install the gnome web app, it doesn't even work. It acts like there is no internet at all.
Screenshot from 2021-05-16 15-53-42@2x

@cassidyjames
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@meisenzahl I think I made some progress in identifying this: it seems to happen for me if you install from a list view, like the package ID is not gotten unless the App Info View is loaded first.

@cassidyjames cassidyjames added Priority: Medium Should be addressed when time allows Status: Confirmed Verified by someone other than the reporter labels Aug 12, 2021
@cassidyjames cassidyjames added this to To do in OS 6.1 via automation Aug 12, 2021
OS 6.1 automation moved this from To do to Done Aug 15, 2021
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Labels
Priority: Medium Should be addressed when time allows Status: Confirmed Verified by someone other than the reporter
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