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Add checkbox to aae prefs to get escalations by location. All escalated questions in that person's aae location prefs are sent to that person. If a question is escalated that has both category and location associated with it, the escalation report gets sent out to location and category escalators. Insert generic line into escalation email to let escalators know that others in location, category are receiving it in a escalation.
The text was updated successfully, but these errors were encountered:
Add checkbox to aae prefs to get escalations by location. All escalated questions in that person's aae location prefs are sent to that person. If a question is escalated that has both category and location associated with it, the escalation report gets sent out to location and category escalators. Insert generic line into escalation email to let escalators know that others in location, category are receiving it in a escalation.
The text was updated successfully, but these errors were encountered: