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Not removing files from download client when selecting "clear data" on show/movie #823

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Whoffie opened this issue Jun 18, 2024 · 1 comment
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@Whoffie
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Whoffie commented Jun 18, 2024

Description

Radarr or Sonarr will successfully remove the download from the client along with the files. Radarr, Sonarr, and Jellyseerr are all run by the same system user with the same permissions, so I doubt that that it's a permissions issue. If it's not a problem with what I'm doing, I'd guess there's a communications issue between Jellyseerr and *arr, since the latter can successfully remove torrents and their files without fail every time. Additionally, there is nothing in the logs that suggests an issue, which is strange.

Version

1.9.2

Steps to Reproduce

  1. Click on an active/pending request
  2. Click the settings gear under the title
  3. Scroll down on the side bar that is opened and click "clear data"

Screenshots

No response

Logs

2024-06-18T19:00:09.249Z [info][Jellyfin Sync]: Recently Added Scan Complete
2024-06-18T19:00:16.724Z [debug][API]: Failed to retrieve request. {"errorMessage":"Could not find any entity of type \"MediaRequest\" matching: {\n    \"where\": {\n        \"id\": 133\n    },\n    \"relations\": {\n        \"requestedBy\": true,\n        \"modifiedBy\": true\n    }\n}"}
2024-06-18T19:00:16.727Z [debug][API]: Failed to retrieve request. {"errorMessage":"Could not find any entity of type \"MediaRequest\" matching: {\n    \"where\": {\n        \"id\": 135\n    },\n    \"relations\": {\n        \"requestedBy\": true,\n        \"modifiedBy\": true\n    }\n}"}
2024-06-18T19:00:16.728Z [debug][API]: Failed to retrieve request. {"errorMessage":"Could not find any entity of type \"MediaRequest\" matching: {\n    \"where\": {\n        \"id\": 134\n    },\n    \"relations\": {\n        \"requestedBy\": true,\n        \"modifiedBy\": true\n    }\n}"}
2024-06-18T19:01:00.023Z [debug][Jobs]: Starting scheduled job: Download Sync
2024-06-18T19:02:00.033Z [debug][Jobs]: Starting scheduled job: Download Sync
<--- I attempt to clear the item at this point in time, there are no subsequent logs

Platform

desktop

Device

Framework Laptop 13

Operating System

Windows 11

Browser

Firefox

Additional Context

No response

Code of Conduct

  • I agree to follow Jellyseerr's Code of Conduct
@Fallenbagel
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Fallenbagel commented Jun 18, 2024

Clear data doesn't delete files.
Clear data deletes jellyseerr data.

remove from sonarr button (which appears only when you enable scan, can delete media. Clear data doesn't.

Screenshot_20240619_010934_Chrome Dev.jpg

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