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Steamwebhelper is not responding everytime I launch Steam #1251

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Alee14 opened this issue Feb 19, 2024 · 5 comments
Closed

Steamwebhelper is not responding everytime I launch Steam #1251

Alee14 opened this issue Feb 19, 2024 · 5 comments

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@Alee14
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Alee14 commented Feb 19, 2024

Hi, I have been facing this issue recently where "steamwebhelper is not responding", is there a way to fix this?

Flatpak Version: 1.15.6
Distro: Fedora 39

Logs:

~ 
❯ flatpak run com.valvesoftware.Steam
INFO:root:https://github.com/flathub/com.valvesoftware.Steam/wiki
INFO:root:Will set XDG dirs prefix to /home/andrew/.var/app/com.valvesoftware.Steam
DEBUG:root:Checking input devices permissions
INFO:root:Overriding TZ to America/Toronto
DEBUG:root:Addding /usr/lib/extensions/vulkan/MangoHud/bin to PATH
steam.sh[2]: Running Steam on org.freedesktop.platform 23.08 64-bit
steam.sh[2]: STEAM_RUNTIME is enabled automatically
setup.sh[74]: Steam runtime environment up-to-date!
steam.sh[2]: Steam client's requirements are satisfied
tid(108) burning pthread_key_t == 0 so we never use it
[2024-02-19 12:05:36] Startup - updater built Jan 13 2024 00:51:43
[2024-02-19 12:05:36] Startup - Steam Client launched with: '/home/andrew/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_32/steam' '-no-cef-sandbox'
02/19 12:05:36 Init: Installing breakpad exception handler for appid(steam)/version(1705108172)/tid(108)
[2024-02-19 12:05:36] Loading cached metrics from disk (/home/andrew/.var/app/com.valvesoftware.Steam/.local/share/Steam/package/steam_client_metrics.bin)
[2024-02-19 12:05:36] Using the following download hosts for Public, Realm steamglobal
[2024-02-19 12:05:36] 1. https://client-update.akamai.steamstatic.com, /, Realm 'steamglobal', weight was 1000, source = 'update_hosts_cached.vdf'
[2024-02-19 12:05:36] 2. https://cdn.cloudflare.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'update_hosts_cached.vdf'
[2024-02-19 12:05:36] 3. https://cdn.steamstatic.com, /client/, Realm 'steamglobal', weight was 1, source = 'baked in'
[2024-02-19 12:05:36] Verifying installation...
[2024-02-19 12:05:36] Verification complete

Steam logging initialized: directory: /home/andrew/.var/app/com.valvesoftware.Steam/.local/share/Steam/logs

XRRGetOutputInfo Workaround: initialized with override: 0 real: 0xeee1c8f0
XRRGetCrtcInfo Workaround: initialized with override: 0 real: 0xeee1b1c0
steamwebhelper.sh[141]: Runtime for steamwebhelper: defaulting to /home/andrew/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[141]: Running under Flatpak, disabling sandbox
steamwebhelper.sh[141]: CEF sandbox already disabled
CAppInfoCacheReadFromDiskThread took 249 milliseconds to initialize
Steam Runtime Launch Service: starting steam-runtime-launcher-service
Steam Runtime Launch Service: steam-runtime-launcher-service is running pid 195
bus_name=com.steampowered.PressureVessel.LaunchAlongsideSteam
steamwebhelper.sh[221]: Runtime for steamwebhelper: defaulting to /home/andrew/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[221]: Running under Flatpak, disabling sandbox
steamwebhelper.sh[221]: CEF sandbox already disabled
steamwebhelper.sh[229]: Runtime for steamwebhelper: defaulting to /home/andrew/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steam-runtime-heavy
steamwebhelper.sh[229]: Running under Flatpak, disabling sandbox
steamwebhelper.sh[229]: CEF sandbox already disabled
src/steamUI/steamuisharedjscontroller.cpp (545) : Failed creating offscreen shared JS context
src/steamUI/steamuisharedjscontroller.cpp (545) : Failed creating offscreen shared JS context
02/19 12:05:57 Init: Installing breakpad exception handler for appid(steam)/version(1705108172)/tid(108)
assert_20240219120557_28.dmp[239]: Uploading dump (out-of-process)
/tmp/dumps/assert_20240219120557_28.dmp
assert_20240219120557_28.dmp[239]: Finished uploading minidump (out-of-process): success = yes
assert_20240219120557_28.dmp[239]: response: CrashID=bp-b7c03bad-f795-4f0d-b504-99bca2240219
assert_20240219120557_28.dmp[239]: file ''/tmp/dumps/assert_20240219120557_28.dmp'', upload yes: ''CrashID=bp-b7c03bad-f795-4f0d-b504-99bca2240219''
[2024-02-19 12:06:03] Shutdown

~ took 28s 
❯ 

steamwebhelper.log ~/.var/app/com.valvesoftware.Steam/data/Steam/logs/steamwebhelper.log

/home/andrew/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steam-runtime-heavy.sh: line 255: /home/andrew/.var/app/com.valvesoftware.Steam/.local/share/Steam/ubuntu12_64/steam-runtime-heavy/run.sh: Success
@shubhisroking
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facing similar issue since last week

@shubhisroking
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ValveSoftware/steam-for-linux#10514

similar issue

@abbatrombone
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abbatrombone commented Feb 28, 2024

I am having a similar issue. Removing steam and reinstalling did get it to work. Removing the cache did not work. rm -Rf all steam files and then reinstalling steam did also not work. (Debian 12 gnome, AMD GPU, Flatpak 1.14.4).
Screenshot from 2024-02-27 23-17-03

@Alee14
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Alee14 commented Feb 28, 2024

I ended up removing the steam runtime and libraries and it was fixed

@Tibladar
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Tibladar commented Mar 9, 2024

If you restrict steam permissions via flatpak make sure to allow=per-app-dev-shm, this was the issue for me

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