Search occasionally Returns 500 (unable to look up api.openai.com - no such host error)

[rsharath]

Search occasionally returns a 500

zep | time="2023-05-15T20:56:56Z" level=error msg="SummaryExtractor extract failed: extractor error: SummaryExtractor summarize failed (original error: Post "https://api.openai.com/v1/chat/completions\": dial tcp: lookup api.openai.com on 127.0.0.11:53: no such host)"
zep | time="2023-05-15T20:56:56Z" level=error msg="EmbeddingExtractor extract failed: extractor error: EmbeddingExtractor embed messages failed (original error: llm error: error while creating embedding (original error: Post "https://api.openai.com/v1/embeddings\": dial tcp: lookup api.openai.com on 127.0.0.11:53: no such host))"
zep | time="2023-05-15T20:56:56Z" level=error msg="SummaryExtractor extract failed: extractor error: SummaryExtractor summarize failed (original error: Post "https://api.openai.com/v1/chat/completions\": dial tcp: lookup api.openai.com on 127.0.0.11:53: no such host)"

[danielchalef]

That's interesting. Does the hostname resolve before and after, hence stating the failure is "occasional"?

[danielchalef]

Just saw the same thing running outside of a container. I think this may be a DNS resolution issue for openai, rather than Zep related. Will keep this open for a while to confirm.

[danielchalef]

I've added a retry mechanism to OpenAI API calls. See PR referred to above.