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Needed for screenshot plugin which has the ability to create and attach screen recordings directly from the ticket timeline. This will allow users and technicians to view these recordings directly from the timeline rather than forcing the user to download the video or having to open it in a new tab in order to view it.
Images and videos may be present in the same gallery.
Videos in the timeline have a placeholder "thumbnail" using
fas fa-video
. I don't think having a proper thumbnail will be possible without a library likephp-ffmpeg
.This PR also has a fix for having multiple galleries on the same page. Each gallery had the same id previously which caused issues at least with properly closing the gallery.