Does not read the QR on Huawei devices #352

danielemaddaluno · 2018-05-10T19:02:59Z

The activity works fine, I even see the camera working good but there is no text scan.
My phone is a Huawei P10 Lite (WAS-LX1AC432B198)

auto-ororo · 2018-05-14T04:17:29Z

Same problem occurred on Huawei MediaPad T3 10(AGS-W09C229B251).
Until May 10th, the device could read the QR.
But since May 11th, the device hasn't read.

x51811danny · 2018-05-14T08:20:09Z

Same problem here.
Lots of users had reported this problems occurred on Huawei over the past few days.

VEIKKO99 · 2018-05-14T10:35:16Z

Yes,

Same problem here, with the test app and our app which is in production (available in Google Store). HUAWEI FRD-L09 (Android 7.0, API 24) (Honor 8)

sattha · 2018-05-15T03:38:23Z

+1

Huawei GR5 2017 (Premium)
Android Version 7.0

sattha · 2018-05-15T04:48:41Z

I manage to let it work by...

inform my user (internal user) to download application with WiFi only!
Becuase, there is some setting in Huawei can limit background service on other connectivity except WiFi.

But this is just a workaround, plz help us fix this issues.

algibe · 2018-05-15T09:27:42Z

Not working for me this workaround

sattha · 2018-05-16T01:53:28Z

Yeah for some device (but still Huawei) what I have done to fix this issue so far from my above comment is

ask them to check gms service, is there any update https://play.google.com/store/apps/details?id=com.google.android.gms
if already update, I ask them to clear google play service cache
open an app and wait for some time (5 min.), I have experienced that at first, it does not operate but wait for a while it does (it's due to a network).

additional but not necessary for above workaround
I also, update my AndroidManifest.xml by adding the following one

<meta-data 
            android:name="com.google.android.gms.vision.DEPENDENCIES" 
            android:value="barcode" />

kiketen · 2018-05-21T15:26:04Z

The problem of this issue is gotten on all the Huawei with an equal or higher os than 7. Google Play Services has been uploaded to 12.6.85 to solve the problem on Maps (apps like Uber were getting an error) but it seems that the error persist on the MobileVision library. Do anybody knows an email to report the google team?

rdoubleui · 2018-05-22T08:12:13Z

I'm seeing the same issue, but apparently only on devices with the hardware support level of "Limited" (which unfortunately means a lot of Huawei devices). Not seeing the same issue on an older P8 lite ("Legacy").

Meanwhile all devices updated to the fixing version 12.6.85, however one still needs to clear the app data of the Play Services manually in order for the vision lib to work again.

andreasciarra · 2018-05-23T12:35:27Z

Same problem on Huawei P10 Lite

ngallazzi · 2018-05-23T15:38:37Z

Same problem on Huawei P9 Lite and on Huawei P20

rdoubleui · 2018-05-23T17:52:06Z

@ngallazzi @andreasciarra try to clear the app data of the Play Services (cache is not sufficient) and you should be back to normal.

elekiwi · 2018-05-24T09:51:55Z

I solved it adding in the manifest what @sattha said
<meta-data android:name="com.google.android.gms.vision.DEPENDENCIES" android:value="barcode" />
And deleting all data and cache of Google Play Services and Google Play services for Instant Apps.

kiketen · 2018-05-24T12:42:00Z

Hi @bertam, could you do this test? Reboot your Huawei and then, try to scan the barcode again. In my case the error is there again...

elekiwi · 2018-05-25T08:33:23Z

You are right @kiketen , I have to delete all the data and cache again in order to make it work.

kiketen · 2018-05-25T08:39:27Z

It's totally crazy what is happening with this bug...we cannot solve it by ourselves and Huawei and Google haven't solved it yet...We are getting errors with 10% of our users and it is something to worry about... We'll continue waiting for a solution

danielemaddaluno · 2018-05-25T10:29:39Z

I temporarily solved the problem on my phone (Huawei P10 Lite WAS-LX1AC432B198) following @bertam instructions.
I tested for @kiketen the rebooting behaviour and I can confirm that after the rebooting I had to delete all the data and cache again in order to make it work.

ytrikoz · 2018-05-27T01:37:17Z

I have several crash reports in Firebase Crashlytics for six Huawei DLI-TL20 running Android 7.0, with almost the same stacktrace. With diferent version of Play Service, before uninstalling (clearing cache) - getting exceptions, and after installing (reinstalling) SAME version of Play Service and same app.

But there is no export button in Crashlytics console :(

since may 13 2018 every Play Service update...

 public boolean checkBarcodeDetector(Context context) {
        BarcodeDetector detector = new BarcodeDetector.Builder(context)
                .setBarcodeFormats(Barcode.DATA_MATRIX | Barcode.PDF417)
                .build();
        return detector != null && detector.isOperational();
    }

Fatal Exception: java.lang.RuntimeException
Unable to resume activity {scanner.ScannerActivity}: java.lang.NullPointerException: Attempt to invoke virtual method 'boolean com.google.android.gms.e.a.b()' on a null object reference
android.app.ActivityThread.performResumeActivity (ActivityThread.java:3639)
com.android.internal.os.ZygoteInit.main (ZygoteInit.java:832)
Caused by java.lang.NullPointerException

Click to expand

> Attempt to invoke virtual method 'boolean com.google.android.gms.e.a.b()' on a null object reference > scanner.ScannerActivity.checkBarcodeDetector (ScannerActivity.java:550) > scanner.ScannerActivity.hasAllNecessaryCapabilities (ScannerActivity.java:509) > scanner.ScannerActivity.resumeCamera (ScannerActivity.java:436) > scanner.ScannerActivity.onResume (ScannerActivity.java:359) > android.app.Instrumentation.callActivityOnResume (Instrumentation.java:1279) > android.app.Activity.performResume (Activity.java:7017) > android.app.ActivityThread.performResumeActivity (ActivityThread.java:3614) > android.app.ActivityThread.handleResumeActivity (ActivityThread.java:3679) > android.app.ActivityThread.handleLaunchActivity (ActivityThread.java:2879) > android.app.ActivityThread.handleRelaunchActivity (ActivityThread.java:4777) > android.app.ActivityThread.-wrap20 (ActivityThread.java) > android.app.ActivityThread$H.handleMessage (ActivityThread.java:1576) > android.os.Handler.dispatchMessage (Handler.java:105) > android.os.Looper.loop (Looper.java:156) > android.app.ActivityThread.main (ActivityThread.java:6595) > java.lang.reflect.Method.invoke (Method.java) > com.android.internal.os.ZygoteInit$MethodAndArgsCaller.run (ZygoteInit.java:942) > com.android.internal.os.ZygoteInit.main (ZygoteInit.java:832) > > Caused by java.lang.NullPointerException > Attempt to invoke virtual method 'boolean com.google.android.gms.e.a.b()' on a null object reference > ScannerActivity.checkBarcodeDetector (ScannerActivity.java:550)

Queue
java.lang.Object.wait (Object.java)
java.lang.Thread.parkFor$ (Thread.java:2142)
sun.misc.Unsafe.park (Unsafe.java:325)
java.util.concurrent.locks.LockSupport.park (LockSupport.java:161)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await (AbstractQueuedSynchronizer.java:2035)
java.util.concurrent.PriorityBlockingQueue.take (PriorityBlockingQueue.java:519)
io.fabric.sdk.android.services.concurrency.DependencyPriorityBlockingQueue.performOperation (DependencyPriorityBlockingQueue.java:197)
io.fabric.sdk.android.services.concurrency.DependencyPriorityBlockingQueue.get (DependencyPriorityBlockingQueue.java:236)
io.fabric.sdk.android.services.concurrency.DependencyPriorityBlockingQueue.take (DependencyPriorityBlockingQueue.java:65)
io.fabric.sdk.android.services.concurrency.DependencyPriorityBlockingQueue.take (DependencyPriorityBlockingQueue.java:46)
java.util.concurrent.ThreadPoolExecutor.getTask (ThreadPoolExecutor.java:1058)
java.util.concurrent.ThreadPoolExecutor.runWorker (ThreadPoolExecutor.java:1118)
java.util.concurrent.ThreadPoolExecutor$Worker.run (ThreadPoolExecutor.java:607)
java.lang.Thread.run (Thread.java:776)

TubeSockWriter-174
java.lang.Object.wait (Object.java)
java.lang.Thread.parkFor$ (Thread.java:2142)
sun.misc.Unsafe.park (Unsafe.java:325)
java.util.concurrent.locks.LockSupport.park (LockSupport.java:161)
java.util.concurrent.locks.AbstractQueuedSynchronizer$ConditionObject.await (AbstractQueuedSynchronizer.java:2035)
java.util.concurrent.LinkedBlockingQueue.take (LinkedBlockingQueue.java:413)
bgk.a (:com.google.android.gms.dynamite_dynamitemodulesc@12685021@12.6.85 (040306-197041431):53)
bgl.run (:com.google.android.gms.dynamite_dynamitemodulesc@12685021@12.6.85 (040306-197041431):5)
java.lang.Thread.run (Thread.java:776)

vasee80 · 2018-05-28T11:01:17Z

Same issue in HUAWEI GR5 2017 EMUI v5.0

asclepix · 2018-05-28T13:15:20Z

It seems related to #353 .
So, no QR reader, no Ocr Detector, no face recognition on Huawei...

Is there another (better) place where to ask for a fix? on Google or Huawei sites?

rmasarovic · 2018-05-30T08:58:46Z

Hi i wrote here https://issuetracker.google.com/issues/80454351 maybe someone has more information about this problem pls write here anything what can be important or helpfull thx

abdulsattar-sit · 2018-05-31T05:50:39Z

Hi All,

Is this issue resolved? I am still facing the issue. Is there any work around?

fresswolf · 2018-06-01T10:58:21Z

@abdulsattar-sit no it's still open https://issuetracker.google.com/issues/80454351
Google hasn't assigned it until a few hours ago. And it has medium priority

grillermo · 2018-06-28T22:39:31Z

Google rep says the roll out of the fixed v12.8.62 could happen by the end of this month, with the risk of delays
https://issuetracker.google.com/issues/80454351

neronovs · 2018-06-29T14:34:51Z

on my Huawei P20 Android 7.0 was problem when I tried to scan QR code with inner Android classes and that was not working. After reading the comments, I cleaned cash in all default apps of the device connected to Google Play and the scanning began to work.
Haliluya!

Zachinio · 2018-07-01T06:02:04Z

Is there any way to know if this bug occurs programmatically? So I can handle it in the UI?

neronovs · 2018-07-01T07:19:47Z

I don't know how exactly the bug occurred. Maybe, if you can clean the cash in play service apps, you can handle it. However, in moment the bug happening, I tried Zxing library for reading QR codes on the same device, and it worked. воскресенье, 01 июля 2018г., 08:02 +02:00 от ZachBublil notifications@github.com :

…

Is there any way to know if this bug occurs programmatically? So I can handle it in the UI? — You are receiving this because you commented. Reply to this email directly, view it on GitHub , or mute the thread .

hycday · 2018-08-02T18:57:26Z

is there a possible way of making this work without having to clear cache ? i.e. could it work once Google releases an update ? (yes, got the issue as well, Huawei P10, Google Play Services v12.8.74)

kiketen · 2018-08-03T09:03:02Z

Google has finally released an update that solves this bug yet.
The app version is 12.8.74.
If you have this version of Play Services, the barcode reader should work 🗡

ashwink94 · 2018-08-13T07:32:44Z

I am still getting this issue in one plus 3T while trying barcode scanner in a sample app.I do have the latest google play services version 12.8.74 in my device.

Goncharuk-Nikita · 2018-09-18T06:45:53Z

Yes, I have the same problem. I also use Xamarin.GooglePlayServices.Vision, on the phone of Huawei everything is working fine, but on the tablet Huawei does not work.

AnthonyJoshua1 · 2018-10-29T10:35:22Z

Facing issue on Huawei y6

grillermo · 2019-04-16T21:53:43Z

Still happening on play services 16.0.89

Dak2896 · 2019-05-14T16:21:54Z

No progress on this issue, i have it on Huawei P9 Lite L31

grillermo · 2019-05-14T16:26:24Z

My solution has been to update google play services, then delete the failing app, then restart the device then reinstall the app. It even works if you update to beta versions, get them from here:
https://www.apkmirror.com/?post_type=app_release&searchtype=apk&s=google+play+services
And don't forget to disable google play services automatic updates or it will break your app again.

liuyl mentioned this issue May 18, 2018

isOperational() returns false after a reboot #353

Open

danielemaddaluno changed the title ~~Does not read the QR on Huawei P10 Lite (WAS-LX1AC432B198)~~ Does not read the QR on Huawei devices May 25, 2018

danielemaddaluno mentioned this issue May 25, 2018

Does not read the QR on Huawei devices ravi8x/Barcode-Reader#20

Open

wbervoets mentioned this issue May 30, 2018

Cannot run sample app due to failing download of barcode lib firebase/quickstart-android#517

Closed

srolija mentioned this issue Jul 11, 2018

Bar code scanner is not working on some devices ekreutz/react-native-barcode-scanner-google#28

Open

Goncharuk-Nikita mentioned this issue Sep 20, 2018

Not working on Huawei devices with android version 7.0 and higher xamarin/GooglePlayServicesComponents#143

Closed

Does not read the QR on Huawei devices #352

Does not read the QR on Huawei devices #352

Comments

danielemaddaluno commented May 10, 2018 • edited Loading

auto-ororo commented May 14, 2018

x51811danny commented May 14, 2018

VEIKKO99 commented May 14, 2018

sattha commented May 15, 2018

sattha commented May 15, 2018

algibe commented May 15, 2018

sattha commented May 16, 2018

kiketen commented May 21, 2018 • edited Loading

rdoubleui commented May 22, 2018 • edited Loading

andreasciarra commented May 23, 2018

ngallazzi commented May 23, 2018 • edited Loading

rdoubleui commented May 23, 2018 • edited Loading

elekiwi commented May 24, 2018 • edited Loading

kiketen commented May 24, 2018

elekiwi commented May 25, 2018

kiketen commented May 25, 2018

danielemaddaluno commented May 25, 2018

ytrikoz commented May 27, 2018 • edited Loading

vasee80 commented May 28, 2018

asclepix commented May 28, 2018

rmasarovic commented May 30, 2018 • edited Loading

abdulsattar-sit commented May 31, 2018

fresswolf commented Jun 1, 2018

grillermo commented Jun 28, 2018 • edited Loading

neronovs commented Jun 29, 2018

Zachinio commented Jul 1, 2018

neronovs commented Jul 1, 2018 via email

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kiketen commented Aug 3, 2018

ashwink94 commented Aug 13, 2018

Goncharuk-Nikita commented Sep 18, 2018

AnthonyJoshua1 commented Oct 29, 2018

grillermo commented Apr 16, 2019

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