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If you are experiencing bugs in Helium hosted Console, please specify your Organization name and Device ID (ex. 3483050b-284d-47e2-8eda-e087fc03a753). ClearTalk 97bb46af-7e20-44ce-b3e8-2bbe1c346195
Please describe your issue: I have 7 sensors on console, all stopped showing data on 12/16 after 6pm pacific time. I have plenty of data credits available.
The text was updated successfully, but these errors were encountered:
Let me add that these 7 sensors are spread out throughout northern CA at different locations and can be heard by multiple hotspots. All of the sensors are Dragino LHT65-E1 set to default programming and to report every 20 minutes. All have been working up until that date ad time.
Yes, I got that impression from that fact that there was no one to reach out to for help with my problem. Too bad there are no statements to that effect when you sign up for an account. I am not using this platform for anything other than to try the Helium Network for what it was built for.
This afternoon as I was getting ready to delete my sensors from Datacake, they all magically started reported again.
Are you using Helium hosted Console or running your own open source Console? Helium console
If you are on Helium hosted Console, which url are you currently on? https://staging-console.helium.wtf/devices
If you are experiencing bugs in Helium hosted Console, please specify your Organization name and Device ID (ex. 3483050b-284d-47e2-8eda-e087fc03a753). ClearTalk 97bb46af-7e20-44ce-b3e8-2bbe1c346195
Please describe your issue: I have 7 sensors on console, all stopped showing data on 12/16 after 6pm pacific time. I have plenty of data credits available.
The text was updated successfully, but these errors were encountered: