Shelly relay passwords need to be re-entered in HA

[KruseLuds]

The problem

Sometimes some automations stop working and I see in HA I am asked to re-enter a password (in HA) for one of my shelly relays to reconnect to HA. These passwords are never set to expire on the relays, so why should I have to enter them over and over again in HA? Can this be rectified?

What version of Home Assistant Core has the issue?

core-2024.7.3

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant Supervised

Integration causing the issue

Shelly

Link to integration documentation on our website

https://www.home-assistant.io/integrations/shelly/

Diagnostics information

N/A

Example YAML snippet

N/A

Anything in the logs that might be useful for us?

N/A

Additional information

No response

[home-assistant]

Hey there @balloob, @bieniu, @thecode, @chemelli74, @bdraco, mind taking a look at this issue as it has been labeled with an integration (shelly) you are listed as a code owner for? Thanks!

Code owner commands

Code owners of shelly can trigger bot actions by commenting:

• @home-assistant close Closes the issue.
• @home-assistant rename Awesome new title Renames the issue.
• @home-assistant reopen Reopen the issue.
• @home-assistant unassign shelly Removes the current integration label and assignees on the issue, add the integration domain after the command.
• @home-assistant add-label needs-more-information Add a label (needs-more-information, problem in dependency, problem in custom component) to the issue.
• @home-assistant remove-label needs-more-information Remove a label (needs-more-information, problem in dependency, problem in custom component) on the issue.

_{^{(message by CodeOwnersMention)}}

---

shelly documentation
shelly source
_{^{(message by IssueLinks)}}

[thecode]

Please download the diagnostics from the device card in Home Assistant and attach it in a comment.

Please enable Debug for Shelly integration and when there is a request to re-enter password disable debug and attach the log.

Note: it is better to drag the log into the comment (which will add it as an attachment) and not copy paste as it is hard to read logs in GitHub.

Thanks

[KruseLuds]

Please download the diagnostics from the device card in Home Assistant and attach it in a comment.

Please enable Debug for Shelly integration and when there is a request to re-enter password disable debug and attach the log.

Note: it is better to drag the log into the comment (which will add it as an attachment) and not copy paste as it is hard to read logs in GitHub.

Thanks

Sorry I don't think that is doable, it's a different Shelly every time and it happens once a week or so to only one of my 43 Shelly's... the log file to post here can only be 25mb... The log file for 1 week would be more than 500 times that size... and it might not even be the right Shelly...

So what do you suggest?

[issue-triage-workflows]

There hasn't been any activity on this issue recently. Due to the high number of incoming GitHub notifications, we have to clean some of the old issues, as many of them have already been resolved with the latest updates.
Please make sure to update to the latest Home Assistant version and check if that solves the issue. Let us know if that works for you by adding a comment 👍
This issue has now been marked as stale and will be closed if no further activity occurs. Thank you for your contributions.