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feat(core): add handoff options for shadowing, cancelHandoff and deleteUser #603

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merged 7 commits into from
Mar 17, 2020
Merged

feat(core): add handoff options for shadowing, cancelHandoff and deleteUser #603

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e6c2cf2
feat(core): add handoff options for shadowing, cancelHandoff and dele…
ericmarcos Feb 28, 2020
4d4b3fe
chore(core): add types for cancelHandoff, deleteUser, and shadowing o…
ericmarcos Mar 2, 2020
ad83a82
fix(core): cancelHandoff to return a 'typification' param only if it'…
ericmarcos Mar 2, 2020
899f82c
style(core): code formatting of index.d.ts
ericmarcos Mar 2, 2020
26b5fe3
chore(core/react): d.ts was not being eslinted
dpinol Mar 2, 2020
40040e7
fix(core): define typification param as optional in cancelHandoff types
ericmarcos Mar 2, 2020
2e33fe5
Merge pull request #613 from hubtype/chore/eslint-dts
dpinol Mar 6, 2020
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23 changes: 21 additions & 2 deletions packages/botonic-core/src/handoff.js
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Original file line number Diff line number Diff line change
Expand Up @@ -49,14 +49,20 @@ export class HandOffBuilder {
return this
}

withShadowing(shadowing = true) {
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this._shadowing = shadowing
return this
}

async handOff() {
return _humanHandOff(
this._session,
this._queue,
this._onFinish,
this._email,
this._caseInfo,
this._note
this._note,
this._shadowing
)
}
}
Expand Down Expand Up @@ -87,7 +93,8 @@ async function _humanHandOff(
onFinish,
agentEmail = '',
caseInfo = '',
note = ''
note = '',
shadowing = false
) {
const params = {}
if (!queueNameOrId && agentEmail) {
Expand All @@ -105,6 +112,9 @@ async function _humanHandOff(
if (note) {
params.note = note
}
if (shadowing) {
params.shadowing = shadowing
}

if (onFinish) {
params.on_finish = onFinish
Expand Down Expand Up @@ -151,3 +161,12 @@ export async function getAvailableAgents(session) {
})
return resp.data
}

export function cancelHandoff(session, typification = null) {
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let params = { typification }
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session._botonic_action = `discard_case:${JSON.stringify(params)}`
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}

export function deleteUser(session) {
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session._botonic_action = `delete_user`
}
2 changes: 2 additions & 0 deletions packages/botonic-core/src/index.js
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Original file line number Diff line number Diff line change
Expand Up @@ -6,6 +6,8 @@ export {
HandOffBuilder,
storeCaseRating,
getAvailableAgents,
cancelHandoff,
deleteUser,
} from './handoff'
export { getNLU } from './nlu'
export { isBrowser, isNode, isMobile, params2queryString } from './utils'
Expand Down