TaHoma API usage warning from Somfy #289

thijsdejong · 2020-10-06T16:27:02Z

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I just recieved the following email from Somfy. This is the only way I use their api, so I thought it would be relevant to let you know.

Recieved 6-10-2020 18:24 from TaHoma By Somfy <no-reply@somfy.com>

Dear customer,

In an ongoing effort to provide the best services to our users, we monitor the traffic generated by our applications and Smart Home boxes (TaHoma and Connexoon). It appears that you are using a third-party solution, either developed by yourself or provided by an external entity (developer or community of developers not working for Somfy). Such developments are made without our willingness and, sometimes, do not respect our usage guidelines.

We are contacting you today to update the way your script or your application behaves with our API as it is overconsuming our backend resources for your own installation. To do so, please contact the provider of your solution or update your code by October 31st.

We are asking all third-party scripts or application to reduce their polling activity on our API. In particular, the GET /setup endpoint is meant to be used once and only once by end-user session and not to regularly refresh the devices data.

As we do not want every TaHoma and Connexoon users be impacted by the overuse of some individuals, we will react in the coming months and set up rate limiters and automated bans if such changes are not applied.

Thank you for your understanding.

The text was updated successfully, but these errors were encountered:

ekivel · 2020-10-06T16:42:38Z

I have received it too...

iMicknl · 2020-10-06T16:44:53Z

Thanks @thijsdejong. We haven't received it ourselves yet, but I got another report as well.

Could you share your polling interval with me? (and which version of ha-tahoma) are you running. I would like to understand if there is possibly a bug that could cause bad behaviour.

In particular, the GET /setup endpoint is meant to be used once and only once by end-user session and not to regularly refresh the devices data.

This is actually a great point. The original integration was using this endpoint regularly to fetch new state data, where our new version is only using it on startup or when the session is disconnected. We try to be respectful to the Somfy servers and it is good to start the dialogue again.

thijsdejong · 2020-10-06T16:58:41Z

Thanks @thijsdejong. We haven't received it ourselves yet, but I got another report as well.

Could you share your polling interval with me? (and which version of ha-tahoma) are you running. I would like to understand if there is possibly a bug that could cause bad behaviour.

In particular, the GET /setup endpoint is meant to be used once and only once by end-user session and not to regularly refresh the devices data.

This is actually a great point. The original integration was using this endpoint regularly to fetch new state data, where our new version is only using it on startup or when the session is disconnected. We try to be respectful to the Somfy servers and it is good to start the dialogue again.

I'm currently on 5528c04, but have always been very quick to update to the latest version of the integration. I have never touched the polling interval, but it seems to be set to 30 seconds (i assume this is the default). Furthermore I have 24 devices (windows and covers), not sure if that makes a difference.

larsvinc · 2020-10-06T17:21:56Z

Hi. I have also gotten this report today.

I am on v 2.3.0.

pascalkrielen · 2020-10-06T17:29:06Z

I also got the email. Using the integration in HomeAssistant. Not sure where to find any version or polling interval though ?
In homeassistant the integration refers to : https://github.com/home-assistant/core/tree/dev/homeassistant/components/somfy
Not using HACS.
Device to control the 4 roller blinds is a Connexoon in my case.. (But I guess that does not matter in the issue.)

URBANsUNITED · 2020-10-06T17:32:55Z

Hi!
I got the email too.
I see that I have a connection to tahomalink.com every 30 seconds. Never changed the polling
In my setup I have
1 Tahoma v2
2 Sunis wirefree io
10 roller motors io
Using V2.3.1 while I got the email. Updated to 2.3.3 now.

maybe it helps...

Thanks for your great work!!!

Cheers
URBANsUNITED

arjen-w · 2020-10-06T17:33:33Z

Version info can be found in HACS. Current version is 2.3.3 (aka 5528c04, you can find that here in the repo)

I got the same message, so maybe the default polling of 30 seconds is too much..

mdeakin99 · 2020-10-06T18:30:14Z

Using 2.3.3 via HACS

iMicknl · 2020-10-06T22:39:15Z

Thanks all for reporting! We are investigating and @tetienne will reach out to his contacts at Somfy to get this clarified. By the way, none of the developers of this integration did receive the email, thus we really need your input and thoughts.

Apparently not only the tahoma integration (tahomalink.com API) and somfy integration (official API) are facing issues, but other platforms like Homey are facing the same issues.

What I don't understand yet is that the mail mentions the '/setup' endpoint especially, but this is not used by the Somfy integration at all... And on the Home Assistant Community forum we have seen quite some reports of this issue with the Somfy integration as well.

I got the same message, so maybe the default polling of 30 seconds is too much..

According to the API documentation of tahomalink.com, we are allowed to pull the event listener up to every second. The bitter thing about this situation is that we rewrote the tahoma integration from scratch to remove all the 'expensive' API calls and move to their light weight event listener...

It looks like the main issue is around the /setup endpoint which we only call on login (Home Assistant start / integration added) AND on a ServerDisconnectedError. The latter could be the issue, since some people could face this a lot and thus do many calls to '/setup'.

We will work on an updated version of this integration tomorrow and it would be great if some people could give it a try with debug logging turned on.

llevering · 2020-10-07T07:30:24Z

Thanks all for reporting! We are investigating and @tetienne will reach out to his contacts at Somfy to get this clarified. By the way, none of the developers of this integration did receive the email, thus we really need your input and thoughts.

It seems that Somfy mailed all user with their own API key of official supported API, while they have issues with people using /setup endpoint of their Tahomalink website... I received the mail as well, even though I didn't use the official api for at least two months anymore.

I think your rewrite of the integration with using /setup is great and probably what Somfy is after. Once Somfy is rate limiting /setup I guess this integration is still 'safe'. Though there might be some people using the old version causing issues. I wouldn't be surprised that when rate limiting is implemented the biggest issues will be found on their own website using /setup to much. I wouldn't but to much effort into it now, I think the integration is already on the right track.

iMicknl · 2020-10-07T08:27:30Z

We just released v2.3.4, with improved debug logging. Could you please update and run this integration with debug logging enabled. Run it for a while and please share your full log here (or via email, see profile).

llevering · 2020-10-07T09:00:29Z

debug log

2020-10-07 10:35:19 DEBUG (MainThread) [custom_components.tahoma.coordinator] Initialized DataUpdateCoordinator with 0:00:30 interval.
2020-10-07 10:35:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.158 seconds
2020-10-07 10:35:19 DEBUG (MainThread) [custom_components.tahoma] Unsupported TaHoma device detected (io:AtlanticDomesticHotWaterProductionV3IOComponent - WaterHeatingSystem - DomesticHotWaterProduction)
2020-10-07 10:35:19 DEBUG (MainThread) [custom_components.tahoma] Unsupported TaHoma device detected (io:AtlanticDomesticHotWaterProductionV3IOComponent - WaterHeatingSystem - DomesticHotWaterProduction)
2020-10-07 10:35:19 DEBUG (MainThread) [custom_components.tahoma] Unsupported TaHoma device detected (io:AtlanticDomesticHotWaterProductionV3IOComponent - WaterHeatingSystem - DomesticHotWaterProduction)
2020-10-07 10:35:19 DEBUG (MainThread) [custom_components.tahoma] Unsupported TaHoma device detected (io:AtlanticDomesticHotWaterProductionV3IOComponent - WaterHeatingSystem - DomesticHotWaterProduction)
2020-10-07 10:35:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.098 seconds
2020-10-07 10:36:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.083 seconds
2020-10-07 10:36:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.116 seconds
2020-10-07 10:37:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.099 seconds
2020-10-07 10:37:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.120 seconds
2020-10-07 10:38:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.096 seconds
2020-10-07 10:38:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.556 seconds
2020-10-07 10:39:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.171 seconds
2020-10-07 10:39:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.108 seconds
2020-10-07 10:40:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.105 seconds
2020-10-07 10:40:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.122 seconds
2020-10-07 10:41:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.117 seconds
2020-10-07 10:41:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.104 seconds
2020-10-07 10:42:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.108 seconds
2020-10-07 10:42:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.110 seconds
2020-10-07 10:43:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.100 seconds
2020-10-07 10:43:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.099 seconds
2020-10-07 10:44:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.087 seconds
2020-10-07 10:44:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.098 seconds
2020-10-07 10:45:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.092 seconds
2020-10-07 10:45:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.105 seconds
2020-10-07 10:46:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.133 seconds
2020-10-07 10:46:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.120 seconds
2020-10-07 10:47:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.100 seconds
2020-10-07 10:47:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.098 seconds
2020-10-07 10:48:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.099 seconds
2020-10-07 10:48:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.097 seconds
2020-10-07 10:49:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.104 seconds
2020-10-07 10:49:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.097 seconds
2020-10-07 10:50:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.140 seconds
2020-10-07 10:50:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.115 seconds
2020-10-07 10:51:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.103 seconds
2020-10-07 10:51:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.113 seconds
2020-10-07 10:52:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.152 seconds
2020-10-07 10:52:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.106 seconds
2020-10-07 10:53:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.152 seconds
2020-10-07 10:53:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.106 seconds
2020-10-07 10:54:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.172 seconds
2020-10-07 10:54:49 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.105 seconds

iMicknl · 2020-10-07T09:13:04Z

Thanks @llevering, please keep it running for a while. The Finished fetching TaHoma Event Fetcher data in 0.098 seconds is a sign that the DataUpdateCoordinator is working correctly.

We are mainly looking for any exceptions or errors and for the message Fetching all devices and state via /setup/devices. If we don't face those errors, we are honoring their limits and in that case we should be ready for October 31.

mdeakin99 · 2020-10-07T09:36:49Z

We just released v2.3.4, with improved debug logging. Could you please update and run this integration with debug logging enabled. Run it for a while and please share your full log here (or via email, see profile).

Please excuse my ignorance, where should I be putting the following?

logger:
default: critical
logs:
custom_components.tahoma: debug

thijsdejong · 2020-10-07T09:37:49Z

We just released v2.3.4, with improved debug logging. Could you please update and run this integration with debug logging enabled. Run it for a while and please share your full log here (or via email, see profile).

Please excuse my ignorance, where should I be putting the following?

logger:
default: critical
logs:
custom_components.tahoma: debug

configuration.yaml as stated here https://www.home-assistant.io/integrations/logger/ . It's just like any other configuration.

Edit:

Here are some logs during a Tahoma box update. Did not execute any commands, verified in the log in the tahoma app that no devices moved.

2020-10-07 11:37:00 DEBUG (MainThread) [custom_components.tahoma.coordinator] Initialized DataUpdateCoordinator with 0:00:30 interval.
2020-10-07 11:37:01 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.229 seconds
2020-10-07 11:37:31 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.065 seconds
2020-10-07 11:38:01 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.065 seconds
2020-10-07 11:38:31 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.066 seconds
2020-10-07 11:39:01 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.074 seconds
2020-10-07 11:39:31 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.074 seconds
2020-10-07 11:40:01 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.062 seconds
2020-10-07 11:40:31 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.069 seconds
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.END_USER_LOGIN/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_REGISTERED/026f44c8-ac10-3e01-1400-9e04290a3eb5 (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/026f44c8-ac10-3e01-1400-9e04290a3eb5 (device: None, state: ExecutionState.INITIALIZED -> ExecutionState.NOT_TRANSMITTED)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/026f44c8-ac10-3e01-1400-9e04290a3eb5 (device: None, state: ExecutionState.NOT_TRANSMITTED -> ExecutionState.TRANSMITTED)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.REFRESH_ALL_DEVICES_STATES_COMPLETED/None (device: None, state: None -> None)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/026f44c8-ac10-3e01-1400-9e04290a3eb5 (device: None, state: ExecutionState.TRANSMITTED -> ExecutionState.IN_PROGRESS)
2020-10-07 11:41:01 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.077 seconds
2020-10-07 11:41:02 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.020 seconds
2020-10-07 11:41:03 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.019 seconds
2020-10-07 11:41:04 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.020 seconds
2020-10-07 11:41:05 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.019 seconds
2020-10-07 11:41:06 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.019 seconds
2020-10-07 11:41:07 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.020 seconds
2020-10-07 11:41:08 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.019 seconds
2020-10-07 11:41:09 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.019 seconds
2020-10-07 11:41:10 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.020 seconds
2020-10-07 11:41:11 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.024 seconds
2020-10-07 11:41:12 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.017 seconds
2020-10-07 11:41:13 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.019 seconds
2020-10-07 11:41:14 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.016 seconds
2020-10-07 11:41:15 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.018 seconds
2020-10-07 11:41:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/026f44c8-ac10-3e01-1400-9e04290a3eb5 (device: None, state: ExecutionState.IN_PROGRESS -> ExecutionState.COMPLETED)
2020-10-07 11:41:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:41:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:41:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:41:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:41:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:41:16 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.020 seconds
2020-10-07 11:41:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:41:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:41:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_DOWN/None (device: None, state: None -> None)
2020-10-07 11:41:46 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.063 seconds
2020-10-07 11:42:16 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.071 seconds
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_ALIVE/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f16e-ac10-3e01-646e-9c3c9a3fd922 (device: None, state: ExecutionState.INITIALIZED -> ExecutionState.NOT_TRANSMITTED)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] GatewayModeChangedEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: internal://1203-8631-0841/alarm/0, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: internal://1203-8631-0841/pod/0, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] GatewayBootEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: internal://1203-8631-0841/pod/0, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] GatewayModeChangedEvent/None (device: None, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: internal://1203-8631-0841/pod/0, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1a3-ac10-3e01-2c20-6d2d491d09cd (device: None, state: ExecutionState.INITIALIZED -> ExecutionState.QUEUED_SERVER_SIDE)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1ac-ac10-3e01-2c20-6d2d7b943746 (device: None, state: ExecutionState.INITIALIZED -> ExecutionState.QUEUED_SERVER_SIDE)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f16e-ac10-3e01-646e-9c3c9a3fd922 (device: None, state: ExecutionState.NOT_TRANSMITTED -> ExecutionState.TRANSMITTED)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f16e-ac10-3e01-646e-9c3c9a3fd922 (device: None, state: ExecutionState.TRANSMITTED -> ExecutionState.IN_PROGRESS)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f16e-ac10-3e01-646e-9c3c9a3fd922 (device: None, state: ExecutionState.IN_PROGRESS -> ExecutionState.COMPLETED)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1a3-ac10-3e01-2c20-6d2d491d09cd (device: None, state: ExecutionState.QUEUED_SERVER_SIDE -> ExecutionState.NOT_TRANSMITTED)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1a3-ac10-3e01-2c20-6d2d491d09cd (device: None, state: ExecutionState.NOT_TRANSMITTED -> ExecutionState.TRANSMITTED)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/02710bc7-ac10-3e01-646e-9c3ce79da590 (device: None, state: ExecutionState.INITIALIZED -> ExecutionState.NOT_TRANSMITTED)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: internal://1203-8631-0841/alarm/0, state: None -> None)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/02710bc7-ac10-3e01-646e-9c3ce79da590 (device: None, state: ExecutionState.NOT_TRANSMITTED -> ExecutionState.TRANSMITTED)
2020-10-07 11:42:46 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.089 seconds
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1a3-ac10-3e01-2c20-6d2d491d09cd (device: None, state: ExecutionState.TRANSMITTED -> ExecutionState.IN_PROGRESS)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1a3-ac10-3e01-2c20-6d2d491d09cd (device: None, state: ExecutionState.IN_PROGRESS -> ExecutionState.COMPLETED)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1ac-ac10-3e01-2c20-6d2d7b943746 (device: None, state: ExecutionState.QUEUED_SERVER_SIDE -> ExecutionState.NOT_TRANSMITTED)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1ac-ac10-3e01-2c20-6d2d7b943746 (device: None, state: ExecutionState.NOT_TRANSMITTED -> ExecutionState.TRANSMITTED)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/02710bc7-ac10-3e01-646e-9c3ce79da590 (device: None, state: ExecutionState.TRANSMITTED -> ExecutionState.IN_PROGRESS)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_FUNCTION_CHANGED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] GatewayModeChangedEvent/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_FUNCTION_CHANGED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/02710bc7-ac10-3e01-646e-9c3ce79da590 (device: None, state: ExecutionState.IN_PROGRESS -> ExecutionState.COMPLETED)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1ac-ac10-3e01-2c20-6d2d7b943746 (device: None, state: ExecutionState.TRANSMITTED -> ExecutionState.IN_PROGRESS)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/0270f1ac-ac10-3e01-2c20-6d2d7b943746 (device: None, state: ExecutionState.IN_PROGRESS -> ExecutionState.COMPLETED)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolUnavailableEvent/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] DeviceProtocolAvailableEvent/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/1546402, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/3153159, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/591787, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/3837249, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/6048714, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/5048043, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/6691736, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/6805465, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/6826978, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/6846553, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/7022875, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/11464190, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/11983678, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/12079682, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/12591733, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/13416522, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/12719514, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/13789384, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/14295127, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/14399858, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: io://1203-8631-0841/15834547, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:43:16 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.157 seconds
2020-10-07 11:43:46 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.099 seconds
2020-10-07 11:44:16 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.075 seconds
2020-10-07 11:44:46 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.071 seconds
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.END_USER_LOGIN/None (device: None, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_STATE_CHANGED/None (device: internal://1203-8631-0841/pod/0, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.REFRESH_ALL_DEVICES_STATES_COMPLETED/None (device: None, state: None -> None)
2020-10-07 11:45:16 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.072 seconds
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.END_USER_LOGIN/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] PushSubscriptionCreatedEvent/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.REFRESH_ALL_DEVICES_STATES_COMPLETED/None (device: None, state: None -> None)
2020-10-07 11:45:46 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.069 seconds
2020-10-07 11:46:16 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.073 seconds

vlebourl · 2020-10-07T09:38:21Z

you can add it to your configuration.yaml file. Beware to respect the indentation:

logger:
  default: critical
  logs:
    custom_components.tahoma: debug

mdeakin99 · 2020-10-07T09:41:28Z

you can add it to your configuration.yaml file. Beware to respect the indentation:
logger:
  default: critical
  logs:
    custom_components.tahoma: debug

Thanks. I thought it might be but wanted to get the right answer so i can start logging now and get some logs for the team. Will post something here in an hour or so.

vlebourl · 2020-10-07T09:43:08Z

Thanks @llevering, please keep it running for a while. The Finished fetching TaHoma Event Fetcher data in 0.098 seconds is a sign that the DataUpdateCoordinator is working correctly.

We are mainly looking for any exceptions or errors and for the message Fetching all devices and state via /setup/devices. If we don't face those errors, we are honoring their limits and in that case we should be ready for October 31.

As said by Mick, please only post in case of error messages or Fetching all devices and state via /setup/devices to keep the thread clean. Thanks

URBANsUNITED · 2020-10-07T09:43:50Z

It seems that Somfy mailed all user with their own API key of official supported API, while they have issues with people using /setup endpoint of their Tahomalink website... I received the mail as well, even though I didn't use the official api for at least two months anymore.

Couldn't it be that Somfy reacts on old situations with a very very long delay?
Means, there is no issues with this setup (ha-tahoma) , but the old official HA API way (https://www.home-assistant.io/integrations/somfy)

Just my thoughts as I know how slow Somfy usually is - I am in direct contact with a roller motor developer ;)

vlebourl · 2020-10-07T09:54:51Z

possible, except the official API way does not use the /setup endpoint... so their email is quite strange...

vlebourl · 2020-10-07T10:58:34Z

Please, keep the reported log messages to the minimum, ie. any exceptions or errors messages and the message Fetching all devices and state via /setup/devices. Avoid pasting a long list of other debugging message that are not relevant to this issue like Finished fetching TaHoma Event Fetcher messages or [custom_components.tahoma.coordinator] EventName. Also, please use code formating by pasting the logs in a code block :
```
your log here
```

mdeakin99 · 2020-10-07T10:58:58Z

Removed all of the 'finished fectching...' from the logs. My limited understanding of the log makes me thing nothing API related here.

2020-10-07 10:48:18 DEBUG (MainThread) [custom_components.tahoma.coordinator] Initialized DataUpdateCoordinator with 0:00:30 interval.
2020-10-07 10:48:18 DEBUG (MainThread) [custom_components.tahoma] Unsupported TaHoma device detected (upnpcontrol:SonosPlayOneComponent - MusicPlayer - MediaRenderer)
2020-10-07 10:48:18 DEBUG (MainThread) [custom_components.tahoma] Unsupported TaHoma device detected (upnpcontrol:SonosPlayOneComponent - MusicPlayer - MediaRenderer)
2020-10-07 10:48:18 DEBUG (MainThread) [custom_components.tahoma] Unsupported TaHoma device detected (upnpcontrol:SonosPlayOneComponent - MusicPlayer - MediaRenderer)
2020-10-07 10:53:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/40, state: None -> None)
2020-10-07 10:53:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/1, state: None -> None)
2020-10-07 10:53:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/21, state: None -> None)
2020-10-07 10:53:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/37, state: None -> None)
2020-10-07 11:03:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/40, state: None -> None)
2020-10-07 11:03:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/21, state: None -> None)
2020-10-07 11:03:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/37, state: None -> None)
2020-10-07 11:03:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/15, state: None -> None)
2020-10-07 11:13:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/8, state: None -> None)
2020-10-07 11:13:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/15, state: None -> None)
2020-10-07 11:23:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/18, state: None -> None)
2020-10-07 11:23:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/8, state: None -> None)
2020-10-07 11:33:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/18, state: None -> None)
2020-10-07 11:43:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/1, state: None -> None)
2020-10-07 11:43:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_UNAVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/8, state: None -> None)
2020-10-07 11:53:48 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.DEVICE_AVAILABLE/None (device: hue://1211-4023-3539/001788292aad/lights/8, state: None -> None)

iMicknl · 2020-10-07T11:24:47Z

@mdeakin99 thanks for sharing! Indeed your log looks clean as well, just messages related to the event polling mechanism.

Please keep the integration running with debug logging for a few days to understand if we even call the setup method. The first signs look promising and show that Somfy's email could be outdated / not targeted at us. 👍🏻

jensihnow · 2020-10-07T18:06:43Z

I did recieve the same warning email. My take was that I got it because I'm actually running the old integration and this one in parrallel. Well I'm going to disable the old one today and go to latest version of this one.

Also, I was tempted to answer: "OK Somfy, how about a LOCAL API!"

jensihnow · 2020-10-07T18:56:57Z

Just wrote a summary for Somfy and was about to reply, too bad they are sending out from no-reply@somfy.com. I know this is doesn't really belong here, but in case someone from Somfy will look at this: You need to keep conversation with your customers going! What I have seen in the past 10 years since I started using TaHoma made me think to not buy anything for the next home from Somfy.

llevering · 2020-10-08T07:23:19Z

Please keep the integration running with debug logging for a few days to understand if we even call the setup method.

Still not a single mention of the /setup endpoint 👍

xekil · 2020-10-13T13:43:35Z

ok, thank you, is it better to use the official integration then?

vlebourl · 2020-10-13T13:50:27Z

It depends on the devices you would like to control. The official API is quite limited but does work well with some of them, and is not gonna be targeted by Somfy. The unofficial one virtually supports every devices that can be linked to Tahoma, but as you well know, it's future isn't written yet...

xekil · 2020-10-13T13:57:28Z

I have IO roller shutters and IO thermostat.
With the official integration, the thermostat is not supported and the shutter status feedback is longer than with the custom component

iMicknl · 2020-10-13T14:18:31Z

Hello, the custom component TAHOMA is calling / setup?

We only call /setup when you start Home Assistant or when we run into an error, thus this should be acceptable. Apparently the main issue with the TaHoma integration is that we keep the session 24/7 open, since we would like to receive state changes in Home Assistant.

TheNr1Guest · 2020-10-19T10:05:53Z

@iMicknl So when I restart normally and there are no errors, this /setup is not called?

Also, did someone check with Somfy if calling their API once every 30 seconds is OK or if that is still too much (since that would result in 43200 API calls a day)?

vlebourl · 2020-10-19T10:09:22Z

From what I understood, I don't think the polling interval is really the issue. It's maintaining open a connection to the client that they don't like, which is required to get regular updates of sensors and devices states.

iMicknl · 2020-10-19T10:49:58Z

@iMicknl So when I restart normally and there are no errors, this /setup is not called?

No. I just edited my previous post to clarify. When the TaHoma integration is loaded, we call /setup to retrieve the latest states and values, thus on every start of Home Assistant. Next to that, we call /setup when we have to renew the event listener, since we need to retrieve the latest state. This only happens on errors, and based on the extra debug logging added this is a rare event.

Also, did someone check with Somfy if calling their API once every 30 seconds is OK or if that is still too much (since that would result in 43200 API calls a day)?

As @vlebourl mentioned, their main issue is keeping the connection open. Increasing the polling interval should not matter, since the connection is still open in the background and Somfy needs to collect all events.

A future possibility could be to only register and open the event listener after an action has been executed, however this means that Home Assistant can not respond to state updates outside Home Assistant. (which sucks in my opinion).

TheNr1Guest · 2020-10-19T11:04:16Z

@iMicknl OK thanks and I take it there is no way to avoid this /setup call after a reboot? It can happen I reboot frequently in a small time window, especially when I am developing new stuff in HA.

But my underlying fear is that I get banned and won't be able to control my devices via HA. I don't like the fact they communicated it in this way, if they just add rate limiters to the /setup call that would be fine, but now I'm on edge...

iMicknl · 2020-10-19T12:55:06Z

@iMicknl OK thanks and I take it there is no way to avoid this /setup call after a reboot? It can happen I reboot frequently in a small time window, especially when I am developing new stuff in HA.

Currently this is not possible. You could create a new issue with a feature request, but I don't think this will be built soon, since there are some other pressing issues.

But my underlying fear is that I get banned and won't be able to control my devices via HA. I don't like the fact they communicated it in this way, if they just add rate limiters to the /setup call that would be fine, but now I'm on edge...

Every time you login on tahomalink.com, you will pull /setup, thus I don't think this will be a big issue. The issue around calling /setup is mainly for scripts (like Homey) where they pull /setup every programmatically to receive the latest states. We use the event mechanism to avoid that, but apparently that is a way which Somfy doesn't approve as well.

larsvinc · 2020-10-19T18:38:43Z

Any resolution in this topic? Did anyone contact Somfy and discuss? A local API would solve this elegantly and simply - like the Philips Hue. My tahoma-box goes from valuable to worthless.

Tahoma-integration stopped working today. Updated the gateway, and updated the Tahoma plugin to v2.3.4. But no luck, and no particular warning in the log file.

Like @TheNr1Guest I depend on controlling this from HA.

This is frustrating. I only have stateless devices, so I would be fine with not getting state changes outside of HA? Worst case, can anyone point me to how to modify the integration to open a session only when I send a command?

jensihnow · 2020-10-19T20:10:55Z

Tahoma-integration stopped working today.

For me it is still working, what errors are you seeing?

As mentioned earlier, I sent a few lines with my feelings about this notification to Somfy. I actually got a reply asking about which integrations I use and if they are developed by myself or a third-party plugin available on an open-source platform

I did replied (just now) and asked if they can provide me any data about the issue they see.
I actually wonder if they get into trouble if people are updating the HA instances and e.g. doing multiple restarts (wich gives a /setup call each time). But the App and us logging into the web client will do exactly the same.

Please get in contact with them on developer at somfy.com and express your thoughts, need and feedback.

iMicknl · 2020-10-19T20:28:53Z

Any resolution in this topic? Did anyone contact Somfy and discuss? A local API would solve this elegantly and simply - like the Philips Hue. My tahoma-box goes from valuable to worthless.

We are waiting on a response from Somfy, but we have shared our concerns... At the moment there is not much we can do.

Tahoma-integration stopped working today. Updated the gateway, and updated the Tahoma plugin to v2.3.4. But no luck, and no particular warning in the log file.

@larsvinc that is weird. Can you login via tahomalink.com? Are you using the TaHoma box or Connexoon?
I am using v2.3.4 and the latest version of the TaHoma firmware without issues at the moment.

This is frustrating. I only have stateless devices, so I would be fine with not getting state changes outside of HA? Worst case, can anyone point me to how to modify the integration to open a session only when I send a command?

Could you create a new issue for this? It looks like multiple users are requesting this functionality, thus would be good to track in a new GitHub issue.

larsvinc · 2020-10-23T10:23:05Z

Hi,

I am sorry about the late response here. I have been out of my home. And now it works again. I did not see any issue in the logs. If it misbehaves I will report back.

@iMicknl: Just submitted it as a feature request: #300

llevering · 2020-10-27T07:28:03Z

Since yesterday I get all kind of 'Bad credentials' warnings/exceptions. Decided to restart HA in the hope to fix it, however now I get 'Bad auth'. I am wondering if this is just some other random Somfy glitch, or if they have started to block people. I see I can still login in to Tahomalink.com so credentials are ok (I have a Connexxon, so I get the credentials error, however the /setup endpoint with all data is still loading the developer console). Are other people experiencing issues?

xekil · 2020-10-27T07:33:05Z

Same problem !

TheNr1Guest · 2020-10-27T07:46:54Z

Since yesterday I get all kind of 'Bad credentials' warnings/exceptions. Decided to restart HA in the hope to fix it, however now I get 'Bad auth'. I am wondering if this is just some other random Somfy glitch, or if they have started to block people. I see I can still login in to Tahomalink.com so credentials are ok (I have a Connexxon, so I get the credentials error, however the /setup endpoint with all data is still loading the developer console). Are other people experiencing issues?

Yes, I did as well. After the first reboot did not work (same bad auth error) I decided to wait until later that day. After I rebooted later, it started to work again.

xekil · 2020-10-27T08:07:40Z

I confirm, after another reboot (30 minutes later for me) it works again ;)

llevering · 2020-10-27T08:25:16Z

Fixed here now as well. Probably a random glitch then.

iMicknl · 2020-10-27T08:48:18Z

I did face similar behavior yesterday, however Home Assistant was able to recover from it. My update interval is 60 seconds.

I have seen this behavior more often around updates. First, fetching the event listener will take a very long time (15 to 30 seconds). The next calls won't be able to connect to the host and afterwards a 'Server is down for maintenance' html page is returned. Afterwards, they will throw a few 'Bad Credentials' errors and if you probably don't poll to aggressively, the event listener will recover from it after a while.

Would be great if the Overkiz / Somfy API would return a better exception than 'Bad Credentials' in this state...

2020-10-26 17:25:14 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.119 seconds
2020-10-26 17:26:28 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 14.903 seconds
2020-10-26 17:28:00 DEBUG (MainThread) [custom_components.tahoma.coordinator] Cannot connect to host tahomalink.com:443 ssl:default [Connect call failed ('178.32.15.131', 443)]
2020-10-26 17:28:00 ERROR (MainThread) [custom_components.tahoma] Error fetching TaHoma Event Fetcher data: Cannot connect to host tahomalink.com:443 ssl:default [Connect call failed ('178.32.15.131', 443)]
2020-10-26 17:28:00 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 32.239 seconds
2020-10-26 17:28:51 INFO (MainThread) [backoff] Backing off execute_commands(...) for 0.8s (pyhoma.exceptions.NotAuthenticatedException: Not authenticated)
2020-10-26 17:28:51 ERROR (MainThread) [custom_components.tahoma.tahoma_device] Bad credentials
2020-10-26 17:29:06 INFO (MainThread) [backoff] Backing off execute_commands(...) for 0.8s (pyhoma.exceptions.NotAuthenticatedException: Not authenticated)
2020-10-26 17:29:06 ERROR (MainThread) [custom_components.tahoma.tahoma_device] 
2020-10-26 17:29:06 INFO (MainThread) [backoff] Backing off execute_commands(...) for 0.9s (pyhoma.exceptions.NotAuthenticatedException: Not authenticated)
2020-10-26 17:29:21 ERROR (MainThread) [custom_components.tahoma.tahoma_device] Unknown error while requesting https://tahomalink.com/enduser-mobile-web/enduserAPI/exec/apply. 502 - <html>
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <title>Overkiz - Universal HomeControl</title>
  <!-- PROD1 -->
  <style>
   body {
        font-family: Arial, Verdana, Helvetica, sans-serif;
	font-size: 10pt;
	color: black;
   } 
  </style>
</head>
<body>
<div align="center">
<br/><br/><br/><br/>
<table border="0" width="90%">
  <tr>
    <td width="50%" align="center"><img src="/error/overkiz_logo.gif"/></td>
    <td>
      <p class="intro">
        <b>Server is down for maintenance</b><br/>
        <br/>
        We are sorry for the inconvenience.<br/>
        Please try again in a few minutes.
      </p>
    </td>
  </tr>
</table>
</div>
</body>

</html>


2020-10-26 17:29:22 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_REGISTERED/65be2a22-ac10-3401-1d0b-63fa7d01e535 (device: None, state: None -> None)
2020-10-26 17:29:22 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/65be2a22-ac10-3401-1d0b-63fa7d01e535 (device: None, state: ExecutionState.INITIALIZED -> ExecutionState.NOT_TRANSMITTED)
2020-10-26 17:29:22 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-26 17:29:22 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/65be2a22-ac10-3401-1d0b-63fa7d01e535 (device: None, state: ExecutionState.NOT_TRANSMITTED -> ExecutionState.TRANSMITTED)
2020-10-26 17:29:22 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-26 17:29:22 INFO (MainThread) [custom_components.tahoma] Fetching TaHoma Event Fetcher data recovered
2020-10-26 17:29:22 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.032 seconds
2020-10-26 17:29:23 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.023 seconds
2020-10-26 17:29:23 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.023 seconds
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_REGISTERED/65be2b05-ac10-3401-1d0b-63fa1acdad04 (device: None, state: None -> None)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/65be2b05-ac10-3401-1d0b-63fa1acdad04 (device: None, state: ExecutionState.INITIALIZED -> ExecutionState.NOT_TRANSMITTED)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_STARTED/None (device: None, state: None -> None)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/65be2b05-ac10-3401-1d0b-63fa1acdad04 (device: None, state: ExecutionState.NOT_TRANSMITTED -> ExecutionState.TRANSMITTED)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.GATEWAY_SYNCHRONIZATION_ENDED/None (device: None, state: None -> None)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/65be2a22-ac10-3401-1d0b-63fa7d01e535 (device: None, state: ExecutionState.TRANSMITTED -> ExecutionState.IN_PROGRESS)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/65be2a22-ac10-3401-1d0b-63fa7d01e535 (device: None, state: ExecutionState.IN_PROGRESS -> ExecutionState.COMPLETED)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/65be2b05-ac10-3401-1d0b-63fa1acdad04 (device: None, state: ExecutionState.TRANSMITTED -> ExecutionState.IN_PROGRESS)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma.coordinator] EventName.EXECUTION_STATE_CHANGED/65be2b05-ac10-3401-1d0b-63fa1acdad04 (device: None, state: ExecutionState.IN_PROGRESS -> ExecutionState.COMPLETED)
2020-10-26 17:29:24 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.050 seconds
2020-10-26 17:29:41 DEBUG (MainThread) [custom_components.tahoma.coordinator] Unknown error while requesting https://tahomalink.com/enduser-mobile-web/enduserAPI/events/621ae3c0-ac10-3401-1d0b-63faa945f90e/fetch. 503 - <html>
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <title>Overkiz - Universal HomeControl</title>
  <!-- PROD1 -->
  <style>
   body {
        font-family: Arial, Verdana, Helvetica, sans-serif;
	font-size: 10pt;
	color: black;
   } 
  </style>
</head>
<body>
<div align="center">
<br/><br/><br/><br/>
<table border="0" width="90%">
  <tr>
    <td width="50%" align="center"><img src="/error/overkiz_logo.gif"/></td>
    <td>
      <p class="intro">
        <b>Server is down for maintenance</b><br/>
        <br/>
        We are sorry for the inconvenience.<br/>
        Please try again in a few minutes.
      </p>
    </td>
  </tr>
</table>
</div>
</body>

</html>


2020-10-26 17:29:41 ERROR (MainThread) [custom_components.tahoma] Error fetching TaHoma Event Fetcher data: Unknown error while requesting https://tahomalink.com/enduser-mobile-web/enduserAPI/events/621ae3c0-ac10-3401-1d0b-63faa945f90e/fetch. 503 - <html>
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <title>Overkiz - Universal HomeControl</title>
  <!-- PROD1 -->
  <style>
   body {
        font-family: Arial, Verdana, Helvetica, sans-serif;
	font-size: 10pt;
	color: black;
   } 
  </style>
</head>
<body>
<div align="center">
<br/><br/><br/><br/>
<table border="0" width="90%">
  <tr>
    <td width="50%" align="center"><img src="/error/overkiz_logo.gif"/></td>
    <td>
      <p class="intro">
        <b>Server is down for maintenance</b><br/>
        <br/>
        We are sorry for the inconvenience.<br/>
        Please try again in a few minutes.
      </p>
    </td>
  </tr>
</table>
</div>
</body>

</html>


2020-10-26 17:29:41 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 41.766 seconds
2020-10-26 17:31:21 DEBUG (MainThread) [custom_components.tahoma.coordinator] Unknown error while requesting https://tahomalink.com/enduser-mobile-web/enduserAPI/events/65be2728-ac10-3401-1d0b-63fae6542c20/fetch. 503 - <html>
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <title>Overkiz - Universal HomeControl</title>
  <!-- PROD1 -->
  <style>
   body {
        font-family: Arial, Verdana, Helvetica, sans-serif;
	font-size: 10pt;
	color: black;
   } 
  </style>
</head>
<body>
<div align="center">
<br/><br/><br/><br/>
<table border="0" width="90%">
  <tr>
    <td width="50%" align="center"><img src="/error/overkiz_logo.gif"/></td>
    <td>
      <p class="intro">
        <b>Server is down for maintenance</b><br/>
        <br/>
        We are sorry for the inconvenience.<br/>
        Please try again in a few minutes.
      </p>
    </td>
  </tr>
</table>
</div>
</body>

</html>


2020-10-26 17:31:21 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 40.348 seconds
2020-10-26 17:33:01 DEBUG (MainThread) [custom_components.tahoma.coordinator] Unknown error while requesting https://tahomalink.com/enduser-mobile-web/enduserAPI/events/65be2728-ac10-3401-1d0b-63fae6542c20/fetch. 503 - <html>
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <title>Overkiz - Universal HomeControl</title>
  <!-- PROD1 -->
  <style>
   body {
        font-family: Arial, Verdana, Helvetica, sans-serif;
	font-size: 10pt;
	color: black;
   } 
  </style>
</head>
<body>
<div align="center">
<br/><br/><br/><br/>
<table border="0" width="90%">
  <tr>
    <td width="50%" align="center"><img src="/error/overkiz_logo.gif"/></td>
    <td>
      <p class="intro">
        <b>Server is down for maintenance</b><br/>
        <br/>
        We are sorry for the inconvenience.<br/>
        Please try again in a few minutes.
      </p>
    </td>
  </tr>
</table>
</div>
</body>

</html>


2020-10-26 17:33:01 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 40.450 seconds
2020-10-26 17:34:19 DEBUG (MainThread) [custom_components.tahoma.coordinator] Unknown error while requesting https://tahomalink.com/enduser-mobile-web/enduserAPI/events/65be2728-ac10-3401-1d0b-63fae6542c20/fetch. 503 - <html>
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <title>Overkiz - Universal HomeControl</title>
  <!-- PROD1 -->
  <style>
   body {
        font-family: Arial, Verdana, Helvetica, sans-serif;
	font-size: 10pt;
	color: black;
   } 
  </style>
</head>
<body>
<div align="center">
<br/><br/><br/><br/>
<table border="0" width="90%">
  <tr>
    <td width="50%" align="center"><img src="/error/overkiz_logo.gif"/></td>
    <td>
      <p class="intro">
        <b>Server is down for maintenance</b><br/>
        <br/>
        We are sorry for the inconvenience.<br/>
        Please try again in a few minutes.
      </p>
    </td>
  </tr>
</table>
</div>
</body>

</html>


2020-10-26 17:34:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 18.786 seconds
2020-10-26 17:35:19 DEBUG (MainThread) [custom_components.tahoma.coordinator] Unknown error while requesting https://tahomalink.com/enduser-mobile-web/enduserAPI/events/65be2728-ac10-3401-1d0b-63fae6542c20/fetch. 503 - <html>
<head>
  <meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
  <title>Overkiz - Universal HomeControl</title>
  <!-- PROD1 -->
  <style>
   body {
        font-family: Arial, Verdana, Helvetica, sans-serif;
	font-size: 10pt;
	color: black;
   } 
  </style>
</head>
<body>
<div align="center">
<br/><br/><br/><br/>
<table border="0" width="90%">
  <tr>
    <td width="50%" align="center"><img src="/error/overkiz_logo.gif"/></td>
    <td>
      <p class="intro">
        <b>Server is down for maintenance</b><br/>
        <br/>
        We are sorry for the inconvenience.<br/>
        Please try again in a few minutes.
      </p>
    </td>
  </tr>
</table>
</div>
</body>

</html>


2020-10-26 17:35:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.111 seconds
2020-10-26 17:36:19 DEBUG (MainThread) [custom_components.tahoma.coordinator] Not authenticated
2020-10-26 17:36:19 ERROR (MainThread) [custom_components.tahoma] Unexpected error fetching TaHoma Event Fetcher data: Bad credentials
Traceback (most recent call last):
  File "/config/custom_components/tahoma/coordinator.py", line 63, in _async_update_data
    events = await self.client.fetch_events()
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 163, in fetch_events
    response = await self.__post(f"events/{self.event_listener_id}/fetch")
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 263, in __post
    await self.check_response(response)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 299, in check_response
    raise NotAuthenticatedException(message)
pyhoma.exceptions.NotAuthenticatedException: Not authenticated

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 143, in async_refresh
    self.data = await self._async_update_data()
  File "/config/custom_components/tahoma/coordinator.py", line 71, in _async_update_data
    await self.client.login()
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 83, in login
    response = await self.__post("login", data=payload)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 263, in __post
    await self.check_response(response)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 295, in check_response
    raise BadCredentialsException(message)
pyhoma.exceptions.BadCredentialsException: Bad credentials
2020-10-26 17:36:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.130 seconds
2020-10-26 17:37:19 DEBUG (MainThread) [custom_components.tahoma.coordinator] Not authenticated
2020-10-26 17:37:19 ERROR (MainThread) [custom_components.tahoma] Unexpected error fetching TaHoma Event Fetcher data: Bad credentials
Traceback (most recent call last):
  File "/config/custom_components/tahoma/coordinator.py", line 63, in _async_update_data
    events = await self.client.fetch_events()
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 163, in fetch_events
    response = await self.__post(f"events/{self.event_listener_id}/fetch")
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 263, in __post
    await self.check_response(response)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 299, in check_response
    raise NotAuthenticatedException(message)
pyhoma.exceptions.NotAuthenticatedException: Not authenticated

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 143, in async_refresh
    self.data = await self._async_update_data()
  File "/config/custom_components/tahoma/coordinator.py", line 71, in _async_update_data
    await self.client.login()
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 83, in login
    response = await self.__post("login", data=payload)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 263, in __post
    await self.check_response(response)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 295, in check_response
    raise BadCredentialsException(message)
pyhoma.exceptions.BadCredentialsException: Bad credentials
2020-10-26 17:37:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.148 seconds
2020-10-26 17:38:19 DEBUG (MainThread) [custom_components.tahoma.coordinator] Not authenticated
2020-10-26 17:38:19 ERROR (MainThread) [custom_components.tahoma] Unexpected error fetching TaHoma Event Fetcher data: Bad credentials
Traceback (most recent call last):
  File "/config/custom_components/tahoma/coordinator.py", line 63, in _async_update_data
    events = await self.client.fetch_events()
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 163, in fetch_events
    response = await self.__post(f"events/{self.event_listener_id}/fetch")
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 263, in __post
    await self.check_response(response)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 299, in check_response
    raise NotAuthenticatedException(message)
pyhoma.exceptions.NotAuthenticatedException: Not authenticated

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
  File "/usr/src/homeassistant/homeassistant/helpers/update_coordinator.py", line 143, in async_refresh
    self.data = await self._async_update_data()
  File "/config/custom_components/tahoma/coordinator.py", line 71, in _async_update_data
    await self.client.login()
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 83, in login
    response = await self.__post("login", data=payload)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 263, in __post
    await self.check_response(response)
  File "/usr/local/lib/python3.8/site-packages/pyhoma/client.py", line 295, in check_response
    raise BadCredentialsException(message)
pyhoma.exceptions.BadCredentialsException: Bad credentials
2020-10-26 17:38:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.154 seconds
2020-10-26 17:39:19 DEBUG (MainThread) [custom_components.tahoma.coordinator] Not authenticated
2020-10-26 17:39:19 DEBUG (MainThread) [custom_components.tahoma.coordinator] Fetching all devices and state via /setup/devices
2020-10-26 17:39:19 INFO (MainThread) [custom_components.tahoma] Fetching TaHoma Event Fetcher data recovered
2020-10-26 17:39:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.972 seconds
2020-10-26 17:40:19 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.105 seconds

larsvinc · 2020-10-27T10:43:01Z

I experienced similar misbehavoiur today:
2020-10-27 09:04:21 INFO (MainThread) [backoff] Backing off execute_scenario(...) for 0.8s (pyhoma.exceptions.NotAuthenticatedException: Not authenticated)

I am considering connecting a rapberry pi to a dismantled telis 4 remote to make my own local "gateway"...

iMicknl · 2020-10-27T11:10:54Z

I experienced similar misbehavoiur today:
2020-10-27 09:04:21 INFO (MainThread) [backoff] Backing off execute_scenario(...) for 0.8s (pyhoma.exceptions.NotAuthenticatedException: Not authenticated)

@larsvinc was your scene executed or did you face another error below this one? This can happen when we lose the session, but the 'backoff' logic will relogin in that case. It doesn't have to be related to the BadCredentials error, but it can be if that is the next error in the log.

iMicknl · 2020-10-29T17:23:13Z

Oh oh, it looks like the first changes have been implemented. I am currently not using my covers (due to the weather), thus not sure if this change really impacts us.

Could someone give the integration a try (with the latest updates)? Please also mention your polling interval. Mine is set to 60 seconds.

2020-10-29 16:35:43 ERROR (MainThread) [custom_components.tahoma] Error fetching TaHoma Event Fetcher data: server_in_maintenance
2020-10-29 16:35:43 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.119 seconds
2020-10-29 16:36:43 DEBUG (MainThread) [custom_components.tahoma.coordinator] No registered event listener
2020-10-29 16:36:43 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.103 seconds
2020-10-29 16:37:43 DEBUG (MainThread) [custom_components.tahoma.coordinator] No registered event listener
2020-10-29 16:37:43 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.121 seconds
2020-10-29 16:38:43 DEBUG (MainThread) [custom_components.tahoma.coordinator] No registered event listener
2020-10-29 16:38:43 DEBUG (MainThread) [custom_components.tahoma] Finished fetching TaHoma Event Fetcher data in 0.105 seconds

TheNr1Guest · 2020-11-23T08:27:41Z

Just wanted to come here to say that I have not been banned by using this component. So far so good 👍

@iMicknl I am running the latest version with a polling interval of 45 seconds. My logs look the same as you posted (without any errors).

iMicknl · 2020-11-23T10:47:12Z

Just wanted to come here to say that I have not been banned by using this component. So far so good 👍

Great to hear! We just received word from Somfy about this integration and it certainly moving in the right direction. We will work on some small adjustments, but most important is that the polling interval should be 30 seconds. (where it is allowed to poll every second in case of an active action, for fast feedback).

thijsdejong added the enhancement New feature or request label Oct 6, 2020

iMicknl pinned this issue Oct 6, 2020

iMicknl added the blocked label Oct 6, 2020

iMicknl mentioned this issue Oct 6, 2020

Somfy, reduce polling rate. home-assistant/core#41352

Closed

vlebourl mentioned this issue Oct 19, 2020

Add support for Hitachi Heating System #298

Closed

larsvinc mentioned this issue Oct 23, 2020

Avoid polling for stateless (RTS) devices #300

Closed

1 task

iMicknl closed this as completed Jan 12, 2021

iMicknl mentioned this issue Jan 12, 2021

Add support for AlarmRemoteController (rtds:RTDSRemoteControllerComponent) #259

Open

vlebourl unpinned this issue Jan 13, 2021

piejanssens mentioned this issue May 16, 2022

Bad credentials --> Tahomaplugin crashes Homebridge dubocr/homebridge-tahoma#360

Closed

TaHoma API usage warning from Somfy #289

TaHoma API usage warning from Somfy #289

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