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Exploratory Data Analysis #21

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ian-whitestone opened this issue Oct 4, 2018 · 1 comment

Owner

ian-whitestone commented Oct 4, 2018 •

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How many high distress conversations did we miss?
Do highly distressed kids drop off more? Or wait longer?
How often do kids try and chat before the conversation has started?
How does wait-time influence drop-off rate?
Can you quantify repeat callers?
How do factors like chat time, message length, response time, wait time etc. affect NPS

Other Modelling Ideas:

Topic modelling
- unsupervised clustering, then manually tag based on keyword frequencies

Owner Author

ian-whitestone commented Oct 6, 2018

Moving to other repo.

ian-whitestone closed this as completed

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