iOS app keeps telling me Background App Refresh is not enabled

[nothing2obvi]

The bug

If I quit the iOS app and then open it again, it keeps telling me I need to enable Background App Refresh. I click on the button that sends me to the app settings (in the iPhone Settings app), I see Background App Refresh is already enabled, I disable it, re-enable it, then go back to Immich and all the background backup settings are now all set once again.

Other people on Reddit have also experienced this problem.

The OS that Immich Server is running on

Docker Desktop for Mac 4.28.0

Version of Immich Server

v1.101.0

Version of Immich Mobile App

v1.101.0

Platform with the issue

• Server
• Web
• Mobile

Your docker-compose.yml content

#
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#


name: immich

services:
  immich-server:
    container_name: immich
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    command: ["start.sh", "immich"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${EXTERNAL_PATH}:/usr/src/app/external:ro
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - /Users/username/Docker/immich/.env
    ports:
      - 2283:3001
    depends_on:
      - redis
      - database
    restart: always

  immich-microservices:
    container_name: immich_microservices
    image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/hardware-transcoding
    #   file: hwaccel.transcoding.yml
    #   service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
    command: ["start.sh", "microservices"]
    volumes:
      - ${UPLOAD_LOCATION}:/usr/src/app/upload
      - ${EXTERNAL_PATH}:/usr/src/app/external:ro
      - /etc/localtime:/etc/localtime:ro
    env_file:
      - /Users/username/Docker/immich/.env
    depends_on:
      - redis
      - database
    restart: always

  immich-machine-learning:
    container_name: immich_machine_learning
    # For hardware acceleration, add one of -[armnn, cuda, openvino] to the image tag.
    # Example tag: ${IMMICH_VERSION:-release}-cuda
    image: ghcr.io/immich-app/immich-machine-learning:${IMMICH_VERSION:-release}
    # extends: # uncomment this section for hardware acceleration - see https://immich.app/docs/features/ml-hardware-acceleration
    #   file: hwaccel.ml.yml
    #   service: cpu # set to one of [armnn, cuda, openvino, openvino-wsl] for accelerated inference - use the `-wsl` version for WSL2 where applicable
    volumes:
      - /Users/username/Docker/immich/model-cache:/cache
    env_file:
      - /Users/username/Docker/immich/.env
    restart: always

  redis:
    container_name: immich_redis
    image: registry.hub.docker.com/library/redis:6.2-alpine@sha256:51d6c56749a4243096327e3fb964a48ed92254357108449cb6e23999c37773c5
    restart: always

  database:
    container_name: immich_postgres
    image: registry.hub.docker.com/tensorchord/pgvecto-rs:pg14-v0.2.0@sha256:90724186f0a3517cf6914295b5ab410db9ce23190a2d9d0b9dd6463e3fa298f0
    environment:
      POSTGRES_PASSWORD: ${DB_PASSWORD}
      POSTGRES_USER: ${DB_USERNAME}
      POSTGRES_DB: ${DB_DATABASE_NAME}
    ports:
      - 8432:5432
    volumes:
      - /Users/username/Docker/immich/pgdata:/var/lib/postgresql/data
    restart: always
    
  
    
networks:
    default:
      name: lsio
      external: true

Your .env content

# You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables

# The location where your uploaded files are stored
UPLOAD_LOCATION=/Volumes/ExternalHDD/PHOTOS

EXTERNAL_PATH="/Volumes/ExternalHDD/PHOTOS/Shared Photos"

# The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release

# Connection secret for postgres. You should change it to a random password
DB_PASSWORD=“password”

# The values below this line do not need to be changed
###################################################################################
DB_HOSTNAME=immich_postgres
DB_USERNAME=postgres
DB_DATABASE_NAME=immich

REDIS_HOSTNAME=immich_redis

Reproduction steps

1. Open iOS App
2. See that all the background backup settings are set
3. Quit the app
4. Open the app
5. The app asks me to enable Background App Refresh
6. Click on button that leads to app settings for Immich in the iPhone’s Settings app
7. See that Background App Refresh is already enabled
8. Disable Background App Refresh
9. Enable Background App Refresh
10. Return to Immich app
11. See that background backup settings are now set once again
...

Additional information

No response

[underpickled]

I am also having this issue on app 1.105.0b157 and server 1.105.1 (running on TrueNAS Scale 24.04.0, Immich app), iOS 17.4.1. Please let me know if I can supply any information for debug.