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Fatal error when using Mollie Gateway #4466

Closed
3 of 6 tasks
Marcoevich opened this issue Feb 3, 2020 · 10 comments
Closed
3 of 6 tasks

Fatal error when using Mollie Gateway #4466

Marcoevich opened this issue Feb 3, 2020 · 10 comments
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@Marcoevich
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Marcoevich commented Feb 3, 2020

Bug Report

User Story

Last friday we updated the website and all plugins. Now we haven't received a single donation over the weekend. I've checked and it seems there's an incompatibility error between Give Core and Mollie Gateway plugin. Simply reverting Mollie Gateway (current 1.3.1. to previous version 1.2.1) didn't help. We cannot receive any donations right now, so I hope you can fix this for us.

Current Behavior

Submitting the payment leads to these PHP errors:

Warning: array_merge(): Expected parameter 1 to be an array, string given in /home/louterbl/public_html/wp-content/plugins/give-form-field-manager/includes/class-frontend-form.php on line 326

Fatal error: Uncaught Error: Call to a member function createPayment() on bool in /home/louterbl/public_html/wp-content/plugins/give-mollie/includes/class-give-mollie-api.php:193 Stack trace: #0 /home/louterbl/public_html/wp-content/plugins/give-mollie/includes/class-give-mollie-gateway.php(126): Give_Mollie_API->create_payment(Array) #1 /home/louterbl/public_html/wp-includes/class-wp-hook.php(288): Give_Mollie_Gateway->process_payment(Array) #2 /home/louterbl/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #3 /home/louterbl/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /home/louterbl/public_html/wp-content/plugins/give/includes/gateways/functions.php(186): do_action('give_gateway_mo...', Array) #5 /home/louterbl/public_html/wp-content/plugins/give/includes/process-donation.php(206): give_send_to_gateway('mollie', Array) #6 /home/louterbl/public_html/wp-includes/class-wp-hook.php(288): give_process_donation_form(Array) #7 /home/louterbl/public_html/wp-includes/cl in /home/louterbl/public_html/wp-content/plugins/give-mollie/includes/class-give-mollie-api.php on line 193

Expected Behavior

I expect to proceed to Mollie Payement Gateway, but got error instead.

Bug Type

  • This bug describes functionality that once worked as expected in version X.X.X. (don't know the previous version)
  • This bug describes functionality that never worked as expected.
  • I am not sure whether this functionality ever worked as expected.

Steps to Reproduce

  1. Try to make a donation here: https://louterbloemen.nl/bouw-mee/
  2. Submit donation, receive PHP errors

Visuals

Related

From the logs in Donations > Tools: Give Mollie returned an error while retrieveing a subscription. Details: Invalid resource id.

Also see error under "Current Behaviour".

Acceptance Criteria

  • e.g. Something happens when an action is taken.
  • e.g. Something does not happen when an action is taken.
  • e.g. Fixing behavior in Component A does not affect existing behavior in Component B.

Environment

Win 10 1909 x64. Laptop. Domain Joined.
  • Platform: Windows 10 1909 64-bit
  • Version: 1909
Browser Chrome
  • Name: Chrome
  • Version: 79.0.3945.130
WordPress System Info ### WordPress Environment ###

Home URL: https://louterbloemen.nl
Site URL: https://louterbloemen.nl
WP Version: 5.3.2
WP Multisite: –
WP Memory Limit: 768 MB
WP Debug Mode: ✔
WP Cron: ✔
Language: nl_NL
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Home (#62)
Page for Posts: Unset
Table Prefix Length: wprc_
Table Prefix Length: 5
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, acf-disabled, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, tribe-ea-success, tribe-ea-failed, tribe-ea-schedule, tribe-ea-pending, tribe-ea-draft, tribe-ignored, give_subscription

Server Environment

Hosting Provider: DBH: localhost, SRV: louterbloemen.nl
TLS Connection: Connection uses TLS 1.2
TLS Connection: Probably Okay
Server Info: Apache
PHP Version: 7.3.14
PHP Post Max Size: 128 MB
PHP Time Limit: 500
PHP Max Input Vars: 3000
PHP Max Upload Size: 128 MB
cURL Version: 7.59.0, OpenSSL/1.0.2r
SUHOSIN Installed: –
MySQL Version: 5.6.40
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

GiveWP Configuration

GiveWP Version: 2.5.13
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Tables: ✔ wprc_give_donors - 1.0✔ wprc_give_donormeta - 1.0✔ wprc_give_comments - 1.0✔ wprc_give_commentmeta - 1.0✔ wprc_give_sessions - 1.0✔ wprc_give_logs - 1.0✔ wprc_give_logmeta - 1.0✔ wprc_give_formmeta - 1.0✔ wprc_give_sequential_ordering - 1.0✔ wprc_give_donationmeta - 1.0
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Donation Receipt❌New Offline Donation❌Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access❌Daily Email Report✔Weekly Email Report✔Monthly Email Report❌Renewal Receipt Email❌Renewal Receipt Email❌Subscription Cancelled Email❌Subscription Cancelled Email❌Subscription Completed Email❌Subscription Reminder Email✔Subscriptions Email Access✔Subscription Payment Failed Email
Upgraded From: 2.5.3
Test Mode: Disabled
Currency Code: EUR
Currency Position: Before
Decimal Separator: ,
Thousands Separator: .
Success Page: https://louterbloemen.nl/donatie-bevestiging/
Failure Page: https://louterbloemen.nl/donatie-mislukt/
Donation History Page: https://louterbloemen.nl/donatiegeschiedenis/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Mollie Gateway
Default Payment Gateway: Mollie Gateway
PayPal IPN Verification: Enabled
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: N/A

Active GiveWP Add-ons

Give - Email Reports: ✔ Licensed – by GiveWP – 1.1.4
Give - Fee Recovery: ✔ Licensed – by GiveWP – 1.7.7
Give - Form Field Manager: ✔ Licensed – by GiveWP – 1.4.4
Give - Google Analytics Donation Tracking: ✔ Licensed – by GiveWP – 1.2.4
Give - MailChimp: ✔ Licensed – by GiveWP – 1.4.5
Give - Mollie Gateway: ✔ Licensed – by GiveWP – 1.2.1
Give - PDF Receipts: ✔ Licensed – by GiveWP – 2.3.6
Give - Recurring Donations: ✔ Licensed – by GiveWP – 1.9.10

Other Active Plugins

404page - your smart custom 404 error page: by Peter Raschendorfer – 11.2.1
ACF Content Analysis for Yoast SEO: by Thomas Kräftner, ViktorFroberg, marol87, pekz0r, angrycreative, Team Yoast – 2.3.0
Activity Log: by Activity Log Team – 2.5.2
Advanced Custom Fields PRO: by Elliot Condon – 5.8.7
Analytics Spam Blocker: by Arnan de Gans – 2.9.2
Classic Editor: by WordPress Contributors – 1.5
Coming Soon Page, Under Construction & Maintenance Mode by SeedProd: by SeedProd – 5.1.0
Cookie Notice: by dFactory – 1.2.50
Download Monitor: by Never5 – 4.4.2
Duplicate Page: by mndpsingh287 – 4.0
Fusion Builder: by ThemeFusion – 2.1.2
Fusion Core: by ThemeFusion – 4.1.2
Fusion White Label Branding: by ThemeFusion – 1.1.3
Google Analytics Dashboard for WP (GADWP): by ExactMetrics – 5.3.10
Gravity Forms: by rocketgenius – 2.4.16
Loco Translate: by Tim Whitlock – 2.3.1
MC4WP: Mailchimp for WordPress: by ibericode – 4.7.4
Members: by Justin Tadlock – 2.2.0
Ninja Forms: by The WP Ninjas – 3.4.22
Ninja Forms - Conditional Logic: by The WP Ninjas – 3.0.26
Ninja Forms - Layout & Styles: by The WP Ninjas – 3.0.28
PWA: by PWA Plugin Contributors – 0.3.0
SG Optimizer: by SiteGround – 5.4.3
The Events Calendar: by Modern Tribe, Inc. – 4.9.5
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com, DavidAnderson – 1.16.21
Wordfence Security: by Wordfence – 7.4.5
WP Extra File Types: by Davide Airaghi – 0.4.4.1
WP Flickity: by PaoloFalomo – 0.5.1
WP Mail SMTP: by WPForms – 1.8.1
WP Sitemap Page: by Tony Archambeau – 1.6.2
Yoast SEO: by Team Yoast – 12.9.1

Inactive Plugins

Category Tag Pages: by Marzio Carro – 1.0
Duplicator: by Snap Creek – 1.3.24
Enable Media Replace: by ShortPixel – 3.3.7
Give - Manual Donations: by GiveWP – 1.4.6
Give - Tributes: by GiveWP – 1.5.6
Link Checker: by Marco Beierer – 1.18.0
Ninja Forms - File Uploads: by The WP Ninjas – 3.0.22
Ninja Forms - Multi-Part Forms: by The WP Ninjas – 3.0.26
Regenerate Thumbnails: by Alex Mills (Viper007Bond) – 3.1.2
WP-Optimize - Clean, Compress, Cache: by David Anderson, Ruhani Rabin, Team Updraft – 3.0.16

Theme

Name: Louterbloemen
Version: 1.0.0
Author URL: https://www.planatstudio.com
Child Theme: Yes
Parent Theme Name: Avada
Parent Theme Version: 6.1.2
Parent Theme Author URL: http://themeforest.net/user/ThemeFusion

@ravinderk
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@Marcoevich Thank you for creating a ticket. I will debug this and fix it asap.

@Marcoevich
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Thank you @ravinderk. Let me know if you need anything else to help debug the issue.

@ravinderk
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@Marcoevich I have isolated this issue and that is related to a conflict between Molly and forms field manager.

Can you disable form field manager and check if that works for you?

@Marcoevich
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@ravinderk, thank you! That is indeed the issue. Disabling that plugin resolved it for now.

@Benunc
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Benunc commented Feb 3, 2020

@Marcoevich Thanks so much for such a detailed ticket that allowed us to get to the issue directly. I am going to move this issue to a private repository related to the add-ons, so that we can resolve it there.

watch the changelogs in upcoming releases of the Mollie add-on and Form Field Manager to note when this is resolved.

@Marcoevich
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@Benunc you're welcome! Thank you all for so quickly providing a workaround for this issue.

@ravinderk
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Issue moved to impress-org/give-mollie #41 via ZenHub

@Marcoevich
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Hi @ravinderk I want to reopen this one. Sometimes this issue comes back even while the plugin is disabled. Also I use the browser in incognito mode to rule out cache. See this video which I was recording for another bug and then this happens: https://www.screencast.com/t/hw9RwabO

Error here:

Fatal error: Uncaught Error: Call to a member function createPayment() on bool in /home/louterbl/public_html/wp-content/plugins/give-mollie/includes/class-give-mollie-api.php:193 Stack trace: #0 /home/louterbl/public_html/wp-content/plugins/give-mollie/includes/class-give-mollie-gateway.php(126): Give_Mollie_API->create_payment(Array) #1 /home/louterbl/public_html/wp-includes/class-wp-hook.php(288): Give_Mollie_Gateway->process_payment(Array) #2 /home/louterbl/public_html/wp-includes/class-wp-hook.php(312): WP_Hook->apply_filters(NULL, Array) #3 /home/louterbl/public_html/wp-includes/plugin.php(478): WP_Hook->do_action(Array) #4 /home/louterbl/public_html/wp-content/plugins/give/includes/gateways/functions.php(186): do_action('give_gateway_mo...', Array) #5 /home/louterbl/public_html/wp-content/plugins/give/includes/process-donation.php(206): give_send_to_gateway('mollie', Array) #6 /home/louterbl/public_html/wp-includes/class-wp-hook.php(288): give_process_donation_form(Array) #7 /home/louterbl/public_html/wp-includes/cl in /home/louterbl/public_html/wp-content/plugins/give-mollie/includes/class-give-mollie-api.php on line 193

@Marcoevich
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image

@ravinderk
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@Marcoevich I closed this issue because it is not happening because of Give. It is related to Give form field manager and Give Mollie and I created an issue for each. Since they are private repo, so you can not see their issue.

Please create a ticket here Priority Support, if not created. We will keep you updated there.

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