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iota did not arrive in wallet, transaction confirmed, address not attached to tangle #843

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mario589736 opened this issue Dec 21, 2017 · 42 comments

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@mario589736
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mario589736 commented Dec 21, 2017

I have two seeds set up and wanted to transfer 99.5 Miotas from one to the other. After creating the transaction, it was pending for about 3 hours and i published it to the network 3 more times. Now one is confirmed, the other 2 are "Persistenz: A reattachment confirmed". No Miota arrived in my other wallet. I did not attach the address to the tangle.

 21/12/2017 20:25
SAZCSWSCRYJBQTPRPNJUGZOKQZ9PHNNECFMPMODILWMKXFILLDFMDMTJHVZYLVPEGHVGKVXZFGEBSFMHCMZNMQFGQX
Bundle Confirmed
-99.5 Mi
21/12/2017 17:42
SAZCSWSCRYJBQTPRPNJUGZOKQZ9PHNNECFMPMODILWMKXFILLDFMDMTJHVZYLVPEGHVGKVXZFGEBSFMHCMZNMQFGQX
Bundle not confirmed
-99.5 Mi
21/12/2017 16:30
SAZCSWSCRYJBQTPRPNJUGZOKQZ9PHNNECFMPMODILWMKXFILLDFMDMTJHVZYLVPEGHVGKVXZFGEBSFMHCMZNMQFGQX
Bundle not confirmed
-99.5 Mi

Any idea whats happening there? Could it be possible that the receiving wallet does not see the transaction, because it is not attached to the tangle?

@mario589736 mario589736 changed the title iota´s did not arrive in wallet iota did not arrive in wallet, transaction confirmed Dec 21, 2017
@mario589736 mario589736 changed the title iota did not arrive in wallet, transaction confirmed iota did not arrive in wallet, transaction confirmed, address not attached to tangle Dec 21, 2017
@fredercik32
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HELLO

Same problem for me. Transaction with bitifinex confirmed wallet still empty. Try to find solution
but no result actually....
I really don t undestand why it don t work...it s an unconfortable and unsafr situation...IOTA should
do something for us.
I really don t undestand why it don t work...it s an unconfortable and unsafr situation...IOTA should
do something for us......WHAT S HAPPENING ???

@mario589736
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mario589736 commented Dec 22, 2017

@fredercik32 , please try not to spam and correct your post with more details e.g. did you attach the address with the tangle? Your Transaction Hash? It will confuse the devs when every post is full of trash. This could be just a bug which the team of the wallet can fix - or a incorrect use ourselves of the wallet. We will see :)

@fredercik32
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fredercik32 commented Dec 22, 2017 via email

@mario589736
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mario589736 commented Dec 22, 2017

Ok thanks @fredercik32 . It seems that we both have the same problem. If i understand it right, than attaching a address to the tangle means also attaching the address to the index of your wallet. So if you now sending IOTA to your wallet - your wallet is only searching for new Hashes for the addresses attached in your index. This would mean, our iota is not lost - it is just not visible in the wallet. A possible solution could be to generate new addresses by clicking --> Receive --> Generate Address --> Attach to Tangle. Repeat that process till the address is generated, which you used to send it to your wallet. Then the Iotas should appear. I am on address 90 at the moment, still not there. @chrisdukakis @wonkytonky are my thoughts to this issue right? Is it possible to manually attach the address to the wallet?

@fredercik32
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fredercik32 commented Dec 22, 2017 via email

@mario589736
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Yes, that could be a hard part - i do not now exactly how to the addresses are generated from the api yet.The wallet source code there is calling the iota.api as far as i can see (makes sense ;)) But there seems to be an API Endpoint to attach addresses to the tangle.

curl http://localhost:14265 \ -X POST \ -H 'Content-Type: application/json' \ -H 'X-IOTA-API-Version: 1' \ -d '{"command": "attachToTangle", "trunkTransaction": "JVMTDGDPDFYHMZPMWEKKANBQSLSDTIIHAYQUMZOKHXXXGJHJDQPOMDOMNRDKYCZRUFZROZDADTHZC9999", "branchTransaction": "P9KFSJVGSPLXAEBJSHWFZLGP9GGJTIO9YITDEHATDTGAFLPLBZ9FOFWWTKMAZXZHFGQHUOXLXUALY9999", "minWeightMagnitude": 18, "trytes": ["TRYTVALUEHERE"]}'

https://iota.readme.io/v1.2.0/reference#gettransactionstoapprove

I will try that after lunch with my local node, and keep you updated @fredercik32 .

@fredercik32
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fredercik32 commented Dec 22, 2017 via email

@mario589736
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@fredercik32 , i setup the code with your hashdata and requested the trytes for it. Sadly i was running into another error - i posted it as issue on the reference implementation repo: IRI Repo: 433

@fips1988
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i´ve got the same problem since 2 weeks.
Also didn´t attach the address to the tangle, used the address for transfering the iota from bitfinex to my wallet.
The transfer is confirmed in the tangle, but still missing the Iota in my wallet.
I created about 60 new addresses since that, but this address doesn´t appear in my wallet.

@fredercik32
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fredercik32 commented Dec 22, 2017 via email

@mario589736
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ok update: I got the api calls prepared but the attachToTange Api call seems to work only on on private full nodes and is disabled on the public ones. I will now start to setup my own full node, @fips1988 if you send me your transaction hash, i will attach yours also than @fredercik32 ´s . The only problem i have is that i do not have neigbours yet. can someone invite me to the slack channel?

@fredercik32
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fredercik32 commented Dec 22, 2017 via email

@fips1988
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my transaction hash is
WYNDJMOTDYSITZOZHXAWZMZUOFGJZPX99KHPAYQVTYBETMFVIXAQHZVWCUPHWSOQLYKUVREV9EXU99999

@fredercik32
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fredercik32 commented Dec 22, 2017 via email

@fredercik32
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fredercik32 commented Dec 22, 2017 via email

@mario589736
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mario589736 commented Dec 22, 2017

@fredercik32 - you have invested in high risk technology on the bleeding edge, its not like opening a depot and trading gold options. Also this wallet is open source and has 450+ open issues, so chill out and do not spam ;) - i checked your hashes, if you did not generate the address in the wrong seed, we will be able to add the address to your wallet index :). I am just a developer, did not work with the iota api before.

@fredercik32
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fredercik32 commented Dec 22, 2017 via email

@uzielroy
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@mario589736
did you find any solution? maybe changing the code in order to add manually the address?

i have the same problem

@mario589736
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@uzielroy, not yet... i am on holidays at the moment - i will go on tomorrow i think. i also wrote @alon-e an email if he can help us stepping forward :).

@Krossb
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Krossb commented Jan 1, 2018

Same here, IOTAs sent from binance.com, confirmed there, but my wallet is empty.

@yippykaiyay012
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If the transaction is confirmed in the explorer and not showing in the wallet you are probably using an out of sync node.

https://iota.dance/nodes

Make sure the two sync numbers are the same. Using a synced node will allow you to see your balance.

@Krossb
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Krossb commented Jan 1, 2018

They're the same. Transaction is confirmed:
https://thetangle.org/transaction/BINPEDCSBAMWQFOV9GJNELNFEDEFQXOTGDKMPGIBHIG9YFICOATGLNXMSEV9NQYUTHNEYGVEJQPXA9999
What should I do on my end to make this work?

@alyons824
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I have the same problem. I'm a newbie and I did not provide the "proof of work" prior to using the address. I sent IOTA from Binance to my wallet, confirmed the email, but the IOTA did not arrive. It has been over a week and I don't know how to get it back. Is it completely lost or can I get this back out of the tangle. Any help is appreciated.

@AlexWick
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AlexWick commented Jan 4, 2018 via email

@alyons824
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Yes, I have the transaction id, I'm guessing that is what you mean by the hex. I have screen shots from the tangle and from my Binance account too.

@AlexWick
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AlexWick commented Jan 4, 2018 via email

@alyons824
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I’m not certain of the term “promoting”. I have tried additional addresses. Rebroadcasting and reattaching these addresses. I have tried the Reclaim Tool twice. Unfortunately, the address I used for the transfer is not in my History for me to rebroadcast or to reattach. I did not press the “Attach to Tangle” button before I did the transfer.

@AlexWick
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AlexWick commented Jan 4, 2018 via email

@alyons824
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alyons824 commented Jan 4, 2018

I don't know how. I cannot input the address in my "receive" address? The transaction and the address are in the tangle but not attached to my wallet. I would love it if someone could tell me how to correct this! Otherwise, I'm lost.

@mario589736
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mario589736 commented Jan 4, 2018

@alyons824 & @Guar1 - i gave up attaching my transaction to the tangle. when i understood it right, it does not matter if you attach it, as long it is the receiver address. every address gets automatically attached when a transaction is on its way. correct me if i am wrong.

I am at a point now where i think that:

  1. There was a weird address in my clipboard when i pasted the address - so the iotas are in the wrong seed (i tried every string which could have been in my clipboard - no chance)

  2. Something really strange happened there, which nobody understands yet....

@AlexWick
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AlexWick commented Jan 4, 2018 via email

@mario589736
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mario589736 commented Jan 4, 2018

thanks @Guar1 - yes 81 chars.
so the char looks like: Private Seed + ss tx history ? (is that not too long?)
what is ss tx history?

@Kromagnon62
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Hi, it looks like I have the same problem, still unsolved afetr 2 weeks.
On 26th December, I withdrew 100 MIOTAs from binance and sent them to my newly installed light wallet 2.5.6.
It was my very first transaction. Since then, my balance is stuck at 0.
As I did not manage to attach the reception address to the tangle before the transaction, it does not appear in my history. I have tried to generate more than 150 new addresses but of course, I can't get this first address again.
I have checked the balance of the address and it seems ok (all IOTAs are there). There are 2 transactions, same amount, exactly at the same time : the first one is confirmed, the other one has the status "reattachment confirmed" and when I drag the mouse over this status, I got the message "A reattachment of this bundle has been confirmed. This one will stay pending". Is it normal ?

I am sure that I tipped the correct seed the first time and later (same check sum), so the address with 100 MIOTAs belongs to the seed I am actually using.
How can I make my IOTAs appear in my wallet ?

Many thanks in advance for your help.

@mb-deihl
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mb-deihl commented Jan 16, 2018

This appears to be the same wallet "bug" that I ran into Dec. 22 with ver. 2.5.5 and 2.5.6 wallets. I generated my "Send to" address, but did not attach it to the Tangle. I entered it in the Binance GUI and submitted the withdrawal. That was during a window of time when Binance was processing IOTA withdrawals (not always the case). The transfer was completed and after an hour or so it was marked confirmed in the Binance history. However the 99.5 IOTA never reached my wallet balance or history. Three Other transfers from my old paper wallet worked fine and made it to the balance and history. The missing transaction appears on the Tangle, marked confirmed , but the address used is not in the wallet address list. I know it's the correct address because I cut and pasted it into an intermediate spreadsheet, which I keep, and from there to Binance. Here is the transaction Id: AJUMCAHBEYRKXDXMJUO9PEKKSPWUUPODLKMIEQQNSC99NCUJSLUKPPZ9ECEBV9YOCJQCO9DZHYQLA9999
Here is the Bundle: OABVFR9HSOFWUFL9XAXHZXLT9WLMNJUDLODFUKASXEUWCVKGONCC9HBGOXDVQGWJUZKPCNBRDAIPDJRJD
I have an open issue #990, but I'm joining this thread because it has a growing list of IOTA "hodlers" with the same problem, and appears there is a developer type on board "Mario" (God bless you sir). With that there is better chance to escalate this to the IOTA development team to get peoples funds where they belong and to fix the problem with the wallet or Tangle, as the case may be. This will be the 6th time I've posted this problem on blogs and forums.
I'm wondering how long it will take for IOTA to correct this problem.

@MisterQK
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MisterQK commented Jan 24, 2018

It looks like I have the same problem. Yesterday evening I tranfrerred a reasonable amount of IOTA to my wallet, the transaction is confirmed, but there is still no currency on my IOTA wallet. Neither there is anyting in the History of the wallet.

In addition its not possible to attach to tangle.

I hope we will be noticed and there is a way to save the lost money. This is extremely frustrating.

@Kromagnon62
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Kromagnon62 commented Jan 29, 2018

Did yesterday's snapshot solve your problem ? In my case, unfortunately not : I cannot get my very first reception address generated again... And I am sure that I am using the same and right seed, I'm really getting mad.
In case someone can help, here is the "missing" address :

XAAOJNXFQFEQZTW9E9LGHTCEDQIPWZOHI9REEGYLBZPAGLIITAZLSNQWTNNVANDTWPUBOYYJCEFWJZDEDEWVOKIWZW

Any idea why I cannot get it into my wallet ?

Many thx in advance for your help

@mario589736
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mario589736 commented Feb 4, 2018

ok i setup a small test repo to attach the address to the tangle (sendTransaction(address, 0) api call (with the help of thedewpoint/iota-basic). my transactions are not confirmed yet: https://iotasear.ch/address/SAZCSWSCRYJBQTPRPNJUGZOKQZ9PHNNECFMPMODILWMKXFILLDFMDMTJHVZYLVPEGHVGKVXZFGEBSFMHCMZNMQFGQX, if it works i will setup a tutorial how to do it.

@mb-deihl
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Mario it's been 7 days; did your test work? I count 10 persons with this problem on this thread alone and others on different threads describing the same problem. Instead of hacking some kind of solution, we need to keep this alive, front and center find the correct person who can take the problem to the official IOTA development team for a problem resolution in a future release. How to do that from Github?

@IOTAAdam
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I'm having the same problem. Here is what has happened to this point:

  • I obtained an app generated seed from the IOTA android app about a month ago.
  • 2 days ago, I downloaded LightWallet and generated an address to complete my first transfer from Binance by using the seed from my android app
  • Binance withdraws were forbidden at the time due to maintenance
  • I closed LightWallet and shut down the computer
  • The next morning, I sent again to the same address and the transaction was confirmed
  • I opened LightWallet and saw no funds.
  • I have generated around 60+ new addresses between the LightWallet and android app and the funds still are not available.

here is the address:
V9XTTEHBPHPYCOOIAPWGSKHPDOITPVJD9FU9WCBWXOOONOPJLHSKUMAIXDJDV9B9XMNZNUBAWKCTKYXZD

Can someone please help me recover my funds?

@mario589736
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@mb-deihl , no sadly not. my transactions are not getting confirmed. i will still play arround with it, but you are completely right. so many people seem to have this problem, probably we should retry to get some help from a iota dev. i send out some emails, but did not get a reply yet.

@IOTAAdam
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I would like to update everyone...

After reading a lot of similar stories and diving deeper, I have my answer.
Short Answer: MISTYPED SEED

Here is what convinced me that my seed was mistyped:

An IOTA wallet will generate the same transaction addresses in the same sequential order for a given seed(These show up in transaction history) until it generates an address that has not been attached to the tangle. The wallet then provides this unattached address as you receive address.

You can test this using a dummy seed:

  1. Open new seed and notice the transaction address
  2. Close and reopen the wallet and notice the transaction address is the same
  3. Attach that address and generate a new address
  4. Close and reopen to find the new transaction address is the same generated 1 step above

Because I knew was the first address I generated, the address should have repopulated when I opened my wallet and by attaching it to the tangle, the money would've been there.

Because this address was not in my history and not being generated, I had to have transferred using the wrong seed.

The following table of most commonly transposed letters helped me recover my mistyped seed.

For me, I had two letters side by side, switched.

My suggestion is to use this table to help guide you through a brute force attack using the most common typos against your known seed.

2.5 Gi RECOVERED!

@MarceloSog
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MarceloSog commented Feb 22, 2018

can anybody help me? I have 3Gi in pending transaction ... And it does not appear in the wallet or the hash ... Someone could help me by favorrrr I'm desperate to pay the loan kkkk (laughs of nervous kk)...

Adress: OLQEIRKRTPJQRHVANRUZGHVSKFYKMCNHAUBSJDQLNBZHLBUJTJJDKQMTHYTRYRYGZLJOO99MTOWXTLAY9

I managed to make a withdrawal of less than 902 Miotas, to 3 months but the 3Gi never arrived ...
I used wallet android and desktop 2.5.4 forwards. I tried sending them to bitfinex ... But not everything ...

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