User manual: FAQ

Jan Smolders edited this page Nov 23, 2015 · 9 revisions

Frequently asked questions

I'm getting an 'EPERM' error!

MediacenterJS can not create and/or write files. Please set the permissions so files can be created and written. If you are using Windows, please right click on the executable and select "Run as administrator".

I'm getting an 'EACCESS' error!

Please set the following permissions and run the server using 'sudo'

sudo chmod 755 lib/database/mcjs.sqlite

I'm getting a 'PACKAGENAME is not installed' error.

Please install the package with NPM. Open a terminal or Command prompt and navigate to the root directory of MediacenterJS and type "npm install PACKAGENAME"

Example error:

> 'Error module 'colors' not found'

Command to solve example error:

	npm install colors

I'm getting a 'Socket is not open' error on Windows.

Please place the bin folder inside the MCJS folder. You can download the binaries here:

I have no audio on Ubuntu.

Ubuntu needs 3rd party audio codecs to play MP3's.

I'm getting a 'Promise is not defined' error when trying to play a movie

Please make sure you are running the latest version of nodeJS (4 or higher). Older versions do not support this feature.

I am getting the following error when trying to play a movie:

    throw er; // Unhandled 'error' event
 Error: spawn ENOENT
    at errnoException (child_process.js:980:11)
    at Process.ChildProcess._handle.onexit (child_process.js:771:34)
 Child process exited

On Windows: Did you use the bat file in the root directory to start the server? This will enable FFMPEG which you need to view media.

On Linux based systems: Please make sure FFMPEG is installed correctly.

The plugin manager is really slow

The first time the plugin manager is run, an index needs to be created in order to obtain all the plugins (or apps if you will). This may take some time. After this initial index, the plugin manager should be faster.

I'm getting a virus or "Unknown publisher" warning on Windows

As long as you downloaded the setup.exe from the official source (eg Github or the website there is no need to worry. The software has thoroughly been checked for viruses, malware and other hazardous software with Mcafee and Microsoft security Essentials.

If for some reason your virus scanner prevents you from using the exe, you can always use this batch file: which is exactly the same as the exe minus the fancy icon.

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